1 Way Auto Clinic

Branden & Shanna

★★★★★

4 years ago

Chris and his team are trustworthy, kind, and valuable! We have been getting our cars serviced by them since their North Park location days, even driving down from North County after we moved. Loving their new location and the service continues to be unmatchable. Most recently, went in for an oil change and asked them to check tires due to hydroplaning with some of that rare San Diego rain. Noe was wonderful - he explained how bad my tires were (showing me that they were thread bare in some spots), and walked me through my options for new ones, highlighting the pros and cons of each brand. Given the extra work they were doing in the car, they even offered me a ride so I didn’t need to miss out on work. Miguel, the driver, was professional, courteous, and a safe driver during the chaotic commute hours. After I had my car back for a couple days, Chris reached out to check in and make sure that all was good with the car and service. If this all sounds over the top and like I’m being compensated for writing this, I am not. I just really appreciate these folks and the work they do. We will continue to bring our cars here for sure. 1 Way Auto is, by far, the best place to take your car for service in San Diego.

Tabita B

★★★★★

4 years ago

I've been a customer of 1 Way Auto Clinic for a few years now, and have always been satisfied with the service I've received on my car. Chris and his team make sure that everything discussed in the pre-service meeting is taken care of. If any issues arise during the service, or if some parts are not available, they always call to discuss the options available before proceeding with any changes. Any questions I have about the service done, Chris fills me in with all the answers and gives helpful advice. Great team to trust in looking after your car! Easy and quick to book appointments. Cooperative guys to work with. Highly recommend for any service needed on your vehicle!

Grady

★★★★★

Edited 2 years ago

UPDATE: Christian, the owner of 1 Way, reached out to me very concerned about my experience. He said that I should not have been charged an additional diagnostic fee and that there was likely a miscommunication. He made things right by refunding my diagnostic fee. These are honest and fair guys who will make things right one way or the other. I had a very frustrating experience with 1Way Auto Clinic. Brought my car in after some rough idling and the check engine light came on. They did a code read and it came back as a misfire on cylinder 1. They said it was probably a bad spark plug, but they wanted to do a diagnostic ($160) to make sure “I’m not paying for something I don’t need”. I agreed, as I just wanted to be 100% sure that my car was fixed. Got my car back and noticed that my car was idling strangely at stops. It would blip down, right after start up until the car was warm. After about 10 days of driving without a check engine light, my car had a noticeable misfire while driving about 40 mph and the check engine light came on. I brought it back to 1Way later that day for a code read, and it was again a misfire on cylinder 1 (as well as cylinder 2). I asked if, since my car still had the same exact issue (misfire on same exact cylinder), I would have to pay another diagnostic fee to find the real problem and was told that I would. It makes ABSOLUTELY no sense why I paid $160 to have a problem diagnosed if they couldn’t even accurately diagnose what was wrong with the car. It seems like they just happily charged me $160 extra, slapped in some new spark plugs, and called it a day assuming that was the problem. I called my usual mechanic, and they assured me that I would not have to pay a second diagnostic fee with them if they couldn’t figure it out the first time. I ended up just changing out the ignition coils myself, and the problem is gone. Really frustrating experience overall and I honestly feel like I had $160 taken from me for no reason. Definitely will not be returning.

Ileana Rosas

★★★★★

4 years ago

Owner Chris Jackson really goes above and beyond to make sure your have great quality service and truly understands how to serve you well. Multiple times they've picked me up and dropped me off at work while they were working on my car, which makes it SO convenient to get service done! Chris is so kind, caring, and knowledgeable, and Noe has always been a top notch service rep, which a positive attitude and a smile! The entire vibe of this place is of caring and positivity, definitely the place I trust to take my car for years to come!

Adam Baker

★★★★★

2 years ago

If you need a mechanic, look no further. You’ll get great service every time. Nice and trustworthy team. I’ve been taking my cars to Chris and Noe for about 8-9 years. I highly recommend their service.

Grant Froob

★★★★★

4 years ago

At 1 way auto repair I was met with superb service and care. From when I first called, to when I came to pick up my car, everything was very smooth and productive. My hot engine light, battery light, and engine light had come on, no other store could easily diagnose the issue, but this one took one look at my engine and knew what had gone wrong; my engine belt fell off! They were able to repair it quickly at low cost. They also took a thorough look at the rest of my engine and noticed other necessary repairs they could recommend. The service here is a bargain for how great it is!

Edward Jones

★★★★★

5 years ago

Texas Street Auto Clinic (Chris) was recommended to me by someone I trust. They were able to get my Nissan in and worked on quickly. What I appreciated (in addition to the professionalism, conversation, and friendly demeanor) was being shown what was causing my car issues and how they were fixed. I am a huge fan of personable interactions and Texas Street Auto Clinic definitely won me over. I'll definitely be back for future work, and highly recommend that you give them a consideration. A huge Thank You to Chris and Noe for all of the help.

Jackiee Williamson

★★★★★

2 years ago

Chris was fantastic. While driving an emergency alert came up on my Toyota Highlander to pull over and call the dealer immediately due to an oil issue. I googled the nearest mechanic and got Chris's number. It turns out I had a faulty part which caused all my oil to spill out all over the base of my car. Chris talked me through the whole process, sent photos with explanations, and got the replacement part I needed sent to him within 24 hours. He drove me home since he would need to keep the car overnight and was super helpful. He's kind, patient, and knowledgeable!

Elizabeth Klauer

★★★★★

4 years ago

The people who work at 1 Way Auto (formerly Texas Street Auto Clinic) are the best: extremely friendly, honest, thorough, and they wear great smiles! I’ve taken my car there for simple repairs & replacements, and also some complicated repairs, for oil changes, brakes, & a new battery. I love getting the follow up texts to check on how my car is running. They treat me like family. I can trust them to properly diagnose my car’s needs & to not overcharge. I highly recommend this place!

Dee Ferguson

★★★★★

5 years ago

I have been going to Chris and his team for 2 years now, including their former location. They are polite, professional, and extremely trustworthy. Chris was at his old location for 37 years. He knows cars and will tell you what you need to fix now, and what can wait. I dont give just any business 5 stars. These guys have earned this review. They are great with my old and my newer car.

Elisia Archer

★★★★★

4 years ago

I went to 1 Way based on the reviews and I am glad I did. They fit me in on a busy Friday because I needed to be on the road Saturday. They told me about a less expensive option and made sure to explain everything they did and checked to make sure my car was in tip top shape. Honestly, what made me leave this review was the text I received the next week to make sure everything was working the way I expected and asking if I was satisfied with my experience. Yes I was, thank you 1 Way Auto Clinic.

Paige Serrano

★★★★★

2 years ago

I highly recommend 1 Way Auto Clinic. The work and service from Chris and his team were outstanding, prompt and most of all honest work! I will be back when parts need replacing. My family and I are safe on the road thanks to 1 Way Auto Clinic! Thank you Chris & the team!

LeTip of Mission Bay

★★★★★

6 years ago

The owner, Chris, and his staff are the most honest mechanics in town! Very caring, thorough and full-service, they even provided shuttle service so that I could complete my services for an oil change and a new alternator. Price is right too - he beat the dealership quote by $400!

Chris B

★★★★★

a year ago

They are professional, friendly, and knowledgeable of their work. They took great care of my car. I would use their services again.

Hunter Walker

★★★★★

5 years ago

Chris and his team are honest, hard working people. Came in for an oil change and a stud replacement. Told him I was driving a across country and to do any necessary maintenance. Although the bill was high, I never felt pressured to do any of it. He is an advisor, teacher and wants what is best for the client. He even texted me a few days later just to make sure I was happy with the service. Now that is impressive. I would highly recommend Chris and his team. He will be your new Autobody home.

Amy Lin

★★★★★

4 years ago

I received great customer service from Chris, Noe, and Miguel! All were knowledgeable and honest workers. Chris sat down with me after fixing my car to explain what was wrong. I had gone to Pepboys prior and had a feeling they were trying to rip me off. Chris confirmed that my gut feeling was true and never once tried to upsell me. I highly recommend them to anyone who needs work done on their car!

Heather

★★★★★

5 months ago

I usually take my car to a brand specific dealership for repairs but while I was getting new tires I decided to walk over to this shop and ask about brakes. I’m so glad I did! Chris, Noe, and team were amazing and went the extra mile with my car. They were very transparent with each step and pricing as well. Don’t hesitate, choose this shop:)