A-1 Emergency Roadside Services LLC

Camille Wilmer

★★★★★

5 months ago

We were in the Perry Hall area visiting with my older son, a couple of weekends back, whose fiance just had a baby; my grandson. My younger son & I stopped to get lunch on our way. We were traveling from Dover, Delaware. Because the part of the parking lot we parked at was on a decline, my son engaged the emergency brake before we headed in to get our food. While preparing to drive off, he disengaged the emergency brake only to discover it had not disengaged. He was only able to drive about 50+ feet in the parking lot, because the brake would not release. He looked online to see what to do, and followed a tutorial, several times, which did not work. We did not have AAA and did not know what to do....1 hour & 45 minutes from home & 30 minutes from our destination. I looked online & came across A1 Emergency Roadside Service, called the number & Randy answered. I explained the situation & he said he wanted to look into it & would call me back. In only a few minutes, he called back & instructed us to ensure all doors were closed & that our seatbelts were on & walked us through the short process and the Brake FINALLY RELEASED! We were so overwhelmed with joy we could hardly contain ourselves! What a blessing Randy Watson was to us! No charge, rather a very kind gesture of humanity and kindness! I asked him if we could CashApp him even a small monetary amount for his time, and Randy replied, "Just leave us a good review" So, it's my absolute pleasure to do so! THANKS SO MUCH RANDY!!

andre michaud

★★★★★

7 months ago

Ed is awesome! Came out super early and had me back on the road in no time. Old school work ethic while super knowledgeable of new finnicky equipment.. Highly recommended

Tilek Kurmanov

★☆☆☆☆

3 weeks ago

I will never contact them again. One old man came and sat at his laptop for three hours, said the system was faulty, and I couldn't fix it. He took $600 and left. Then my friend came and found the problem and fixed it. It was a single wire.

Anshul Chaudhary

★★★★★

a month ago

Called him for an air leaks fixed quickly got my driver back on road. $ is fair .

Erik “ET” Thompson

★★★★★

3 months ago

They answered the phone right away said give us an hour we could easily get you fixed up. I basically just need to piggyback put on a brake booster. Within 40 minutes Ed the technician was here and had the job done within an hour or so. Finally, for once a real roadside mechanic.

Taida Chivanga

★★★★★

5 months ago

Extremely knowledgeable, I broke down and they gave me a checklist to run down before dispatching someone, and that pinpointed and resolved the problem. Saved me a lot money, that kind of honesty is rare! Top notch guys!!!!

Sam Hood

★★★★★

6 months ago

THE ABSOLUTE BEST. needed a tire change. rust practically had it welded on. less than 20 minute wait and two swings later they had us back up and running!! worth every penny

Axel Amador

★★★★★

a month ago

Randy got me out of a pickle in about a minute. He showed up extremely fast and prices are fair. If you need any help just call Randy!

A B

★★★★★

3 months ago

Called them at like 7:10 AM, they came in 30-40 minutes. Guy on the phone was very patient with me while I was freaking out about a damaged tire. Only $150 for an emergency call, called back to provide updates.

Shelby Lee

★★★★★

8 months ago

A1 emergency roadside service is amazing! My car needed a jump, so I called A1 emergency roadside assistance. They were very professional And offered great prices. My mechanic Moses was at my location within 20 minutes! He was quick and very friendly. I will definitely be using them again in the future.

Leah Rodriguez

★★★★★

8 months ago

My car battery died in the middle of downtown Baltimore, in one of the most inconvenient, parallel-parking situations imaginable. Tried to call insurance for roadside assistance but got stuck in phone-tree hell. I made a quick call to A-1, and they were on the scene in half an hour, which is very prompt given Baltimore traffic. The service was friendly and very helpful. Would recommend!

samuel franqui

★☆☆☆☆

2 years ago

If I could give him zero stars I would . Last Thursday I called him to replace a brake chamber in my truck . The Saturday after I decided to replace the other 3 brake chambers and I noticed that he did not put the cotter pin on the clevis pin nearly losing it ..he also cut the pushrod too short and did not install the locking nut for the clevis pin so I had to replace the brake chamber he installed. Will not recommend and I have contacted the company am leased to so they won’t use him again for road service or any type of mechanical work.

Priscilla Horton

★★★★★

3 years ago

Ed!!!!!!! Absolutely amazing.. he came to the rescue short notice at night. Met me at the TA AND CHANGED MY TIRE ON THE SPOT. Fast and efficient!! Very pleased and will make it to my load in NY on time!!!! Thanks 🙏🏽 ❤️

Erin Hine

★★★★★

a year ago

Great experience with this company and would highly recommend! We blew a tire on our RV and had to pull over on the side of a busy highway. We had never had this happen before so just did a google search and after an unsuccessful call to another company they answered, got some info quickly and had someone in the job right away. They called me back to let me know they were on the way and got here as soon as possible. Job was done fairly quickly and successfully and price wasn’t bad for what we had done. No complaints here!

Amber Matthews

★★★★★

a year ago

I recently had the pleasure of experiencing roadside assistance from A-1 Emergency Roadside Service, and I must say, I was thoroughly impressed. From their prompt response to their friendly and informative mechanic, every aspect of their service exceeded my expectations. First and foremost, their timeliness was remarkable. Despite my call being early in the morning, they were on-site and ready to work on my truck promptly. This punctuality speaks volumes about their commitment to customer satisfaction. Throughout the process of changing out my drive tire on my semi, they kept me informed every step of the way. Communication is key in situations like these, and A-1 Emergency Roadside Service certainly delivered. It was reassuring to know what was happening and when to expect the job to be completed. Speaking of the mechanic, their expertise and friendliness were noteworthy. Not only did they efficiently tackle the task at hand, but they also took the time to explain the process and answer any questions I had. This level of customer interaction goes a long way in building trust and satisfaction. Furthermore, I found their prices to be very reasonable. In an industry where unexpected expenses can add up quickly, it was refreshing to find a service provider that offers quality assistance without breaking the bank. In conclusion, if you ever find yourself in need of roadside assistance in the Baltimore or surrounding area, look no further than A-1 Emergency Roadside Service. Their promptness, transparency, friendly staff, and affordable prices make them stand out among the competition. I am genuinely grateful for their assistance in getting me back on the road in a timely manner.

Alberto Menduina

★★★★★

5 months ago

Top Notch Road Service.Ed is like a Navy Seal 6 Team...In a Mission.Highly Recommend....I Really appreciate it guys.

Mr Mogul

★★★★★

3 years ago

I called the A-1 Emergency Roadside Service the day after Christmas. The below freezing temps had taken the life out of my batteries. Judd came to my rescue within an hour of my first call. He had me back up and running in no time. Thanks Guys for saving me and my load!