Accel Motorwerks

Justin Sun

★★★★★

6 years ago

I found this place based on the near-perfect rating on Google. Duy fixed the idling issue on my 2000 Z3 along with a couple other issues that I already knew. Their quote is very reasonable and they recommend exactly what is needed and what can wait. Austin took customer service to the next level and actually checked back with me 4 days later on how my car is doing. They are always busy though, meaning many other BMW owners take their cars here.

Josh G

★★★★★

9 years ago

This review is well overdue, and well deserved. Austin at Accel Mororwerks not only does exemplary work, but he is fantastic to work with. I had a strange issue with my 2013 X5, and The dealership wanted to charge me a crazy diagnostic fee (Austin didn't charge to diagnose) even though they had an idea of what it was causing the problem. The ballpark estimate that I received from the dealership was more than 2x the price that Austin quoted me for the same work, AND he was great to work with. I would recommend Austin at Accel Motorwerks to anyone needing work done on their BMW!

Mik F

★★★★★

8 years ago

About a year and a half ago I almost sold my 2005 BMW as a dealer quoted me a repair bill that was easily double the value of my car. Well I gave it one last shot to save my car and took it to Accel where I met Austin the owner. He quickly diagnosed the real problem and fixed a problem the dealership made (they actually forgot 2 of 4 washers in the engine). He had me out the door with a VERY reasonable bill and my car continues to run great. I've had it back to him two other times for repairs and always quick and reasonable. I wasn't going to get another BMW after this one, but with Accel, I feel I'll get another as Austin and his team are so good at what they do.

David Muckey

★★★★★

6 years ago

Another great experience at this amazing shop! I had a freak issue with my electrical system on my 2011 BMW 328i after I replaced the HID headlight, and Austin informed me that my problem was covered under a extended warranty that was recently renewed for 10 years or 150K miles! Most shops would have charged me for the repair. This is a very fair and reasonably priced shop that I highly recommend to all BMW owners!

Joel Kondru

★★★★★

3 months ago

Great place great service. Price is very reasonable. And they know what they are doing

sujay ghuge

★★★★★

8 years ago

I have had great experience with Accel Motorwerks. The service crew, mechanic and staff are doing a great job with my car, special thanks to Austin!! Austin is a great guy, approachable and I have found him to be very honest . Always professional, accommodating and deliver a top of the line product / service. And, he maintains a great working relation with all his customers. Highly recommended!

Antonio Porcheddu

★★★★★

5 years ago

Amazing experience with this shop. Needed a new battery for my 2011 328i and Austin got me in and out in under 45 mins, changed a brake light for no added charge that I didn't know was out. Took the time out to check out another issue that I inquired about and gave me his expert advice on how to proceed. Went out of the way to take care of me, and the price was the lowest around. Won't hesitate to go back or recommend.

aundre johnson

★★★★★

Edited 5 months ago

Austin and team are the best, they really care for you auto needs. They don't sell you anything you don't need. Been taking care of my BMW for 7 years now, wouldn't take it anywhere else. Still the best service and value.

Narasimhan Trichy

★★★★★

8 years ago

This was my first visit to Accel Motorwerks but they came highly recommended and they lived up to the billing today. The customer service was exceptional and no pressure and fear tactics here like the others I have experienced including dealerships. I took my car in for a used car inspection that I had just bought and came away with a clean slate and even a recommendation that a warranty may not be worth investing in - the funny thing is I believe it completely when its coming from Austin and yes, even for a used BMW! In addition I went through with a state inspection and a brake fluid flush all at a very very reasonable price! I walked in and walked out completely satisfied and very pleased with Austin's laid back and yet confident demeanor. Highly recommended for your BMW needs!

Tiffany Newton

★★★★★

10 years ago

After receiving an overpriced estimate from the local dealership I brought my car to Accel Motorwerks. They quickly repaired my car saving me hundreds of dollars. They were extremely polite and professional and the owner, Austin, kept me informed every step of the way. They even gave gave me a ride to and from work. I would highly recommend this shop and will definitely be a long term customer since we own multiple BMW's.

Lanice Ragland

★★★★★

8 years ago

I just love this place. When my warranty expired with the dealership I was so happy to find Accel Motorwerks. Austin is amazing. I just love him. He did a great job on my car. He is very timely, which is very important to me. If you want a good service guy for your BMW this is the place.

B. Daniels

★★★★★

2 years ago

When we had the brakes on our 2008 328i (with 311,000+ miles) checked at Accel Motorwerks, I expected to hear the front and rear brakes needed replacing. But owner Austin told me the truth—they still had a good amount of wear left, and he only recommended a brake flush. For peace of mind, we had them replaced anyway. A few weeks later, without warning, multiple systems malfunctioned simultaneously. We called Austin and he talked us through the possible issues. The car was towed to the shop, and they quickly confirmed a failed alternator. Austin personally advised us on our options and they finished the job fast (and for a good price). Accel Motorwerks has been our BMW repair/service shop of choice for almost eight years now, not just because of the great prices, but mainly because we know Austin cares. His expertise and willingness to help are rivaled only by his honesty. Thank you very much for all you do!

Edward Mitchell

★☆☆☆☆

Edited 5 years ago

Expensive and will intentionally cause a defect to your vehicle as they have done to mine, and claim to discover a problem that you never took your car in for in the first place. Damaged window regulator along with missing hardware that supported the window which was never a problem prior to, tracked my cleaned carpet with oily dirt to the driver's side that I have to have cleaned again. Addition to that, didn't reprogram my car as I requested in the first place. Now, I'm making it my personal mission to let anybody and everybody know what lengths a shop like this will go in order to make a buck and disregard customer service and disrespect customer property. I'm not done by a long shot. More pics of damage will follow....

Selman Talha Tezcan

★★★★★

Edited 7 years ago

I've been taking my car to him approximately for 2 years. I'm really satisfied. Working with an experienced mechanic just makes you comfortable. Price?. I don't even need to think about it because his price reasonable. Reasonable price and good labor, normally you can't find these two together but If you meet with Austin, you will have a chance to experience it. Thank you Austin for being good and honest.

Hamza Syed

★★★★★

4 months ago

The owner is really knowledgeable about BMWs and provides excellent service. They don’t try to get you to do things that aren’t necessary and help out a bunch. They quickly diagnose and provide fast repairs.

Roy Vartabedian

★★★★★

3 years ago

Austin did a fantastic job getting the battery replaced and programmed and my brake fluid flushed in my 2016 BMW 328i today. Got it done quickly and on the schedule I needed. Extremely knowledgeable about everything BMW. Reasonable pricing, too. I highly recommend for work on any BMW!

DaMarco Ellis

★★★★★

8 months ago

I recently had some work done at Accel Motorwerks, and I couldn’t be happier with the experience. Austin and his team were complete professionals from start to finish. They took the time to thoroughly diagnose the issues and made sure everything was done right the first time. Not only was the quality of work exceptional, but the price was also very reasonable — truly great value for the level of service provided. I left feeling very satisfied and confident in my car’s performance. If you’re looking for a shop that’s professional, detail-oriented, and fair on pricing, I highly recommend Accel Motorwerks. Thank you to Austin and the entire team for an outstanding job!