Action Transmissions

T S

★★★★★

a month ago

Action transmission was absolutely incredible. All of the staff was very kind and helpful with any questions I had. Not to mention the swiftness they got my truck in transmission change and me back on the road

Aaron Bell

★★★★★

2 months ago

Action transmission is by far the best automotive business in the area. Great customer service, great communication, great staff and an all around great experience. I would never hesitate to take any of my vehicles to them and I highly recommend them to everyone.

Derek Hutchings

★★★★★

a month ago

My transmission had sadly decided to give up the ghost. I took my truck to this company and they did a fantastic job rebuilding the transmission. I was having some issues shortly after (not transmission related). I took it back and after a day of diagnosing, they figured out that it was my alternator causing the issues. I would recommend using them to anyone needing work done on their transmission. Shout out to Stephanie for always keeping me in the loop!

Joe Schwarz

★★★★★

2 months ago

I had a messed up transmission with a super tight time crunch and they were able to get working on my car so fast I could not believe it. I explained to Katie that I lived in my car and she made sure it was top priority with the technicians. I can not thank Katie enough for that. Even when my car was still slipping after the original fix, I brought It back and they worked on it immediately and it was under warranty so I did Not have to pay extra. Overall, I would Totally recommend coming here and if you get the pleasure of working with Katie you are in for some fabulous service. I am so thankful for action transmission

Kamiekca Phathammavong

★★★★★

5 months ago

Had such a great experience working with Stephanie. She was so nice and they got my car in and out. They were honest! Thought i could of possibly had a transmission issue but instead it was a shift linkage problem so i ended paying way less for the fix. I would definitely recommend their shop! They got me in out quick! I would come to them again.

Christian Warner

★★★★★

4 months ago

My son recently bought a used car in CA and drove to Utah to go to college. He unfortunately had to replace the transmission after only a couple months. He took his car to Action Transmission in Provo to do the work. Everyone at Action Transmission was incredible throughout the entire process. Finding a good, honest, professional auto repair shop is tough when you are from out of town, but we definitely found one with Action Transmission. The office staff treated us great, communicated often and answered all our questions, and even sent texts along the way to keep us updated on everything. The technician performed exceptional work on our car and worked the entire day to complete the repair and get the car back to my son so that he could get back to his college schedule. The technician was even able to provide us with information and pictures pointing out the problems & issues from the previous owner and the previous repairs by other shops. We also walked out of there with a 3-year national warranty for peace of mind. I strongly recommend Action Transmission for your needs!!

Raine.

★★★★★

a month ago

My Durango was leaking transmission fluid so I was referred to Action Transmissions by my regular mechanic. I'm glad I went here. They were informative & communicated clearly so that I understood what was going on. They also got the work done quickly & were kind to deal with. Great place. Will use again if the need arises.

Brent Knudsen

★★★★★

3 weeks ago

My diagnostic fee was reduced by 44%. Before the diagnostic was done, I was quoted the amount. When I went to pay after it was done, the total for the diagnostic was much lower than what I was originally quoted. I said, "Wasn't it supposed to be . . . ?" The person ringing me up replied, "You're right. Thank you for your integrity." and then went ahead and charged me the reduced diagnostic fee anyway. That was very cool of them to do that.

Ted Gundersen

★★★★★

3 weeks ago

Needed a torque converter for a TH 350 in town right away, Not only did they have it in stock, but they asked all the right questions before I made the track down there and they even installed it on the transmission that I brought with me. Both the technicians and the front desk ladies are awesome customer service Oriented people. If you’re looking at reviews on transmission, shops or auto shops in general, you know that this can’t be said about everyone, Go with these guys you won’t regret it A+.

Robert Kennedy

★★★★★

2 months ago

Action transmission of Provo did a great job in helping me navigate a transmission issue on a 2016 ford f-150. They were responsive over the phone to help book an afternoon appointment to make a diagnosis while I waited. The tech was honest and transparent in his assessment of the issues the truck had. They promptly created a multi path cost estimate that included several options to repair the transmission. Best of all was their patience, the truck I had brought them was a fleet truck owned by the company I work for. This company was not responsive or timely in making the choice to cover the cost of the repair, and action transmission were patient and understanding to my situation.

Robert Davis

★★★★★

3 months ago

Action Transmissions did a great job replacing my transmission. They were quick to get in to assess the issue, to get a quote, and to complete the work. My truck runs great now. I expected a big job like this to be in the shop much longer, but really appreciate the quick turnaround. I was most impressed by their communication. My voicemail message asks people to text me because I don’t like talking on the phone. Katie was the first person from a business that has ever respected that message and took the time to send me a text mentioning it. They clearly explained my options. Sent a detailed estimate, and went through all questions I had about the estimate and the options. They kept me updated on the progress and let me know when I could expect to pick it up… totally proactive and I never had to be the impatient customer following up trying to find out what was going on. I ran into an employee (maybe owner?) in the lobby while they pulled my truck out who was overly friendly and asked to make sure I was taken care of, asked to see the paperwork that was just explained, and reiterated what to watch for after leaving the shop and the break in checkup (included in service, not an upsell) and wanted to make sure I was set and that I knew they wanted to make sure I was happy with their work, not just to get me out the door, but for long-term backed service. I really appreciate a company like this that stands by their work. I am impressed with the pride they take in the service they did on my truck, and in the business and long-term customer relationship they cultivate.

Chuck Jenkinson

★★★★★

2 months ago

From start to finish the staff were courteous and professional. The work performed was well communicated and documented. Every step of the process gets top honors. Very quick diagnosis and resolution. I recommend to all my friends. Been +20 years since I’ve found a transmission shop I can trust. I plan to have all my transmission inspection and maintenance performed at this location. Chuck Jenkinson.

Jenny Bailey

★★★★★

6 months ago

Went to visit my kids at college and parked my SUV’s front tire in an old concrete drainage gutter. Too heavy to lift out. They had their guy out in record time and he checked things out on the spot. Excellent customer service from first call to last conversation to ensure I was good to go.

Trent Pettry

★★★★★

4 months ago

In business, your integrity means everything. We had to have my son‘s car towed because of a transmission issue, we were worried it was going to cost a fortune to fix, but it turned out to be some small thing. Whew! Friendly, fast and fair service you can TRUST. Highly recommended.

Chase Adams

★★★★★

3 weeks ago

Had a great experience with Action Transmissions. I live about 25 min away and I will happily drive the distance to work with them. They were quick to get us in, very responsive and showed us the pictures and videos of what was wrong before we had them fix it. Great to work with.

Lis Bedard

★★★★★

a month ago

A few years ago they did a good job replacing my CVT transmission, giving me a few different routes to go. Yesterday I went back to have them service it so it stays in good condition. Definitely pleased with their work. And they cost less than what the dealer quoted for the same work.

Nathan Allman

★★★★★

3 weeks ago

Excellent service. Did a great job and took pictures of the work they did on my 2020 ford, expedition. Staff was very friendly. Service was less expensive than the dealership.