Where is Advance Auto Parts located?

Advance Auto Parts is located at Advance Auto Parts, 1121 E Stone Dr, Kingsport, TN 37660. You can find their exact location and get directions on the map provided above.

What is the overall rating for Advance Auto Parts?

Advance Auto Parts currently has an overall rating of 4.3 out of 5 stars, based on 558 reviews from the community.

What are the opening hours for Advance Auto Parts?

The opening hours for Advance Auto Parts are: Please contact the business at 14232464290 to confirm their current operating hours.

Best Car Repair in Kingsport, TN: Advance Auto Parts

KIDDYCATTGM

★☆☆☆☆

3 years ago

Went in for parts for MY vehicle with my husband. We were greeted by an elderly man... I told him what I needed, and I had to repeat it several times. I showed him online what parts I had in my cart, and he said they didn't have them or they weren't that price. He then started asking my husband what I needed... like I wasn't there. I bought what matched online that they did have. We left. I went home and ordered the parts I showed him and went back to said store and picked them up. They did, in fact, have them and for the price I showed him. I have gotten everything else at NAPA and AutoZone I will not go back to this location. I actually work on my own vehicles and did not appreciate the way I was treated. DO NOT RECOMMEND THIS LOCATION.

Rashid Dunn

★★★★★

6 years ago

I guy named Chris took really good care of me at this location. I went in to get a battery change he took the time out to remove my old battery and replaced it with the new battery with out a problem and in good time. Thanks Chris and keep up the good work. Very professional. 👍👍 P.s. and corporate was in the building and he played it cool😎...

Dave Chappelle

★☆☆☆☆

4 years ago

Would not recommend going here unless you know what you’re talking about. I had to contact corporate to get the truth about their return policy and they told me I was able to still return my item. The employee “Billy” lied to me multiple times about their “limited lifetime warranty” policy and then proceed to argue with me that clutches don’t produce dust from used clutch material. He then told me if I wanted to “act smart” he would not let me swap my item for a replacement. He was extremely arrogant and does not need to be working at a parts store or any automotive facility. I ended up going to the other store nearby where they agreed to replace it without an issue.

Sharifah Anderson

★★★★★

3 years ago

i want to let the guys at ADVANCE know i really appreciate being treated with courtesy and respect. It's very rare these days . I am constantly writing reviews on businesses for how their employees have a total disrespect and must be ignorant to the fact that without customers businesses can't stay open. Thanks guys and keep up the great customer service

Heather Robbins

★☆☆☆☆

2 years ago

Holy smokes I was there yesterday to just do a return was in the store for 35 mins trying to just get a refund and a copy of my returned receipt. I am beyond annoyed with the unprofessional help I was given, for a simple task of a return. Store manager was absolutely no help trying to get my printed receipt he was more concerned about standing in the front door ( kept it open the whole time) smoking his cigarettes which I am highly allergic too and suffering today from the smoke. I will NEVER return to this store again

Jay Bolden

★★★★☆

a year ago

Great friendly people went in with exact part# i needed they got it for me, down fall I tried to call many times no answer needed to make sure was in stock before traveling far...luckily I had so.e one in the area to go in and get it was not busy at all

md hobbs sr

★★★★★

a year ago

I had to get a new battery, I was helped by a young man Brock. Very professional and nice guy. He installed the battery for me, I would have done it myself except I had a doctors appointment and was trying to avoid getting dirty. Hats off to Brock. I will make this my store for when I need anything automotive. PS. I introduced myself as Dwayne if Brock happens to read reviews. Appreciate you folks

Milinko Milincic

★★★★★

6 months ago

Favorite auto parts store. Great and very helpful customer support

Blaze Brewer

★★★★★

10 months ago

Brake pad fell off at my work along with a scrappy rotor Had to get rotors and pads conner helped me figure out what kind I needed for my vehicle they are working great couldn't ask for better attitude at a job I didn't catch the other guys name but he was great as well

Jim Selser Jr

★★★★★

4 months ago

Good people who take care of their customers

michael Payne

★★★★★

4 months ago

I finally found a FMX torque converter for my Galaxie 500. Thank you Advance Auto

Jessica Aleman

★★★★★

a year ago

I was in need of a rear wiper blade... I tried to find several times at Walmart but they never had the size for my specific rear wiper. So I just went on to my local advance Auto and ask the men to see if they had one in stock for my vehicle and sure enough they were out of every single one but they ordered it and it was delivered the next day and I came and he actually put it on for me I really really enjoyed the fact that they were so nice and knowledgeable about their products and was able to have it delivered in store the following day...

abigail peters

★★★★★

8 months ago

Went in on the 4th of July, 2025 to grab a new headlight bulb. The guy who helped me find it was super nice! He told me which one i needed, and advice on how to install it! I believe his name was Connor. I went out to my car to put in the headlight but noticed my fog/signal light (the little yellow light) was loose. Figured it was a missing bolt holding it in place and asked Connor if he just had an extra bolt sitting on the desk that i could just have. He told me he didnt have any, but offered a zip tie lol.. which he also did for me! He was super nice and helpful. I go to this Advanced store ALL the time and most of the time when i go in all of the employees are so kind and helpful.

Chloe Clay

★★★★★

2 months ago

Sadly, they didn't have a good selection of funnels for transmission fluid, but that a good selection of oil, transmission, fluid and all that

Mama Jen's

★★★★★

6 months ago

We were there on Labor Day for a battery. Michael and chuck both assisted us and went above and beyond. Very courteous and helpful. Highly recommended

Christina Blugh

★★★★★

a month ago

Chelsea was absolutely amazing! Great customer service!

Edward Stuart

★☆☆☆☆

3 months ago

This place was awful they told me they would give me a part for $69 on the like it is online then they charged me $120 when then when I got home I didn't have the right size socket I called them they wouldn't even let me borrow a socket after charging me $120 to borrow a socket set so if you're looking for a good place to go a family place even for your car skip this place it does not deserve your business

tarbo187

★★★★★

a month ago

Stopped in the store a few nights ago to have my battery checked and some wiper blades put on ! Chelsea waited on me and put my blades on but when it came to the rear blade we hit a problem ! Chelsea refused to give up like a tenacious PitBull until she had me up and running 👍 Outstanding Service !!!

Traci Tester

★★★★☆

3 years ago

We purchased lug nuts for new trailer tires at this store. I came back to get studs to fit them after I got my new wheels. It took the salesman about 10 minutes to find the correct stud. But he finally did come thru with the correct one. Thanks for the assistance!

Brett Aldridge

★☆☆☆☆

3 weeks ago

Very disappointing experience with this location. I called on Feb 28 around 3:52 PM for assistance, and the employee (Mike) was unhelpful and ended up hanging up on me before my question was answered. Basic customer service and respect should be standard. Hoping management addresses this. He said he has been working there for years… Soooo beware!!! I went to another building and they were incredible and helpful! So be smart and skip this location if Mike is working there!