Advance Auto Parts

Corey Walston

★★★★★

5 months ago

louis was great to work with! really pleased with this business!

Cyndi Simmons

★☆☆☆☆

a year ago

My check engine light came on, so I stopped in on October 10, 2024 around 2 in the afternoon to see if they could check and tell me what the code was. I told the guy on the way out to check it that my car had just started missing when I was sitting still at a light for instance, so he connected his scanner up and maybe a minute later unhooked it, I ask him what the code said, he informed me their scanner didn't give codes. I said what good is it then. He told me that it just said there was a miss in the engine. I wanted to say "No shit, I just told you that as we were coming out the door". But instead I said duh, I'm well aware of that. He gave me a funny look and said again our scanners don't tell us a code. So I thinking what good are your scanners then. Total waste of my time. So went to Auto Zone, they scanned it gave me the code and gave me the code information. I bought a new coil pack and spark plug, they got my $95.00, not advanced auto, went home my husband changed out the parts. And now my car is running great again. Thank you AUTO ZONE..

Son Of Balder

★★★★★

6 months ago

Louis was fantastic and helped me get what I needed, as well as providing excellent service!

Jeremy Hill

★★★★★

4 years ago

Been using this parts store many years. They are competitively priced, can order in parts quickly. Store is always clean, friendly and informative staff make it a great experience. They carry everything from batteries, tools, bulbs, all car parts and accessories. I recommend this business. A+

Marshal Wiley

★★★★★

6 months ago

Everyone was great. The gentleman who installed my battery was kind and very knowledgeable. Appreciate the tune up!

Jill Mountain

★★★★★

4 months ago

Very nice guys checked my battery & then replaced it the dark, cold rain.

Joy Clark

★★★★★

6 months ago

Louis C was extremely helpful and saved me money. I am going to tell my friends and family who live in Independence about my experience.

B. J. Bailey

★★★★★

Edited 4 months ago

Knowledgable staff good customer service. A go to auto parts store. Always have what I need in stock. items go on sale regularly. Reasonable prices.

Jasi Junesheart

★★★★★

4 months ago

Want to give a shout out to Roy. Exceptional customer service for helpful and went over and beyond to assist me. He needs a raise

Carol Lammering

★★★★★

4 months ago

The store associate that helped we was very friendly and helpful. He even installed the cabin filter I had purchased. Great service. 👏

caleb B

★☆☆☆☆

a month ago

Most of the staff is knowledgeable, they also generally have most things in stock, the manager Louis Clark-Imm told me he was also a USMC vet, I didn’t buy it and a quick google search on his name and a picture of him and found out he’s a registered SO, I’m very disappointed in him lying to me about that

Cathy Loy

★★★★★

4 months ago

We had a dead car battery in our home driveway. The staff was very helpful in aiding us to get the battery jumped so we were able to drive the car to the store. We were able to purchase a new battery and wiper blades which they promptly installed for us! Thank you all for fixing our vehicle in timely fashion, which allowed us to make our 5:30 dinner reservation!

Cole Semerad

★★★★★

3 months ago

The guy Nick that works there is the best he replaced my battery and wipers in the snow with a smile on his face I would go back to this specific Advanced Auto just to work with Nick again. He should get a raise for his customer service and attentiveness thank you Nick and Advanced Auto

Adam White

★★★★★

3 months ago

I was on a road trip passing through town, stopped to get fuel and well…. Nothing. I don’t know much about vehicles but my husband removed the battery and we luckily were in walking distance to this location and spoke to a gentleman named Nick. He was extremely helpful very knowledgeable and was able to get us exactly what we needed.

Sherri Richardson

★★★★★

2 months ago

Jeff Bailey was Absolutely phenomenal. His expertise and customer service went beyond my expectations. I went in to pick up an online order. Jeff made sure that I was aware of everything I needed beyond my order. He made sure I had brake cleaner and sold me a bundle that I needed. There was a issue with the items that I ordered online Jeff made calls to every manager associated with the store, made several calls to customers service, then Andrew and Jeff finally made provisions to make sure I had everything I ordered. Advanced Auto Parts should give Jeff a raise and promotion for his commitment to the company and customer satisfaction. Jeff and Andrew are both assets to the company and I will only go to Advanced Auto now if Jeff is there. Thanks Jeff for your commitment to customer service and being a good human being.

MBT

★★★★★

7 months ago

It was 94 degrees outside and my car battery decided to quit. The was parked at Price Chopper right between Firestone and Advance Auto Parts. First I walked over to Firestone, where I was told to have my car towed over and they would get to it later. TOWED OVER!?! I could throw a rock and hit my car 🚗 was so close ( and I suspect they had a portable battery charger) I left and went to Advance Auto. The service guy came out and charged my battery and I drove over to their lot for a new battery. It was all done within 30 minutes and at a much better price. Thank you Advance Auto Parts

Tae M

★★★★★

a month ago

I stopped by AutoZone today and had a great experience thanks to Jeff and Syed. From the moment I walked in, they were welcoming, knowledgeable, and genuinely helpful. They took the time to make sure I got exactly what I needed and explained everything clearly without making me feel rushed. It’s rare to come across employees who not only know their stuff but also bring great energy and professionalism to the interaction. They made what could’ve been a stressful situation feel easy and smooth. I really appreciate the patience, respect, and positive attitude they showed. Definitely a top-tier experience.