Alex's Auto Center Inc

ahmad karkaba

★☆☆☆☆

8 months ago

Horrible people, called to get a quote on a Ac compressor change. Said he'd call back but never did. When I walked into the shop all the workers were sitting down having a cigarette and they still told me to wait for his call. Never called back and was very unprofessional. Never again

Fadi Abuzir

★★★★★

a year ago

This is the best mechanic shop in all of Detroit. The service is phenomenal and the prices are very reasonable. I highly recommend servicing your car here. I bring my car here all the time, and I wouldn't trust my car to be serviced anywhere else. They are truly the best in the business.

Nathan Taib OnDemand Pix

★★★★★

Edited a year ago

I have taken my BMW to a few other shops before I heard about this place, and I wish I brought it here first. They were able to fix all of my issues probably five times faster than the other shops and their prices were a fraction of the other shops I went to. I've never had a problem when it came to getting my car fixed with them, and they do it right the first time and use quality parts. Update: I'm never bringing my car anywhere else. Absolutely the best! 10 stars!

Deangelo D-Lo

★☆☆☆☆

a year ago

This company price are good put their service would be the worst you ever experience. Mike talks to people in a condescending manner? My mother in law took her care there to get fix and came back with new issues, I took my wife care there to get fix and came back with more issues as well. It’s like they fix a problem but set the next problem in motion. My cousin also went to them to put a new transmission in his car only for the trans to go out 3 months after. If you don’t believe me you can message me, I got all receipts

Steffen Seward

★★★★★

11 months ago

This man is an absolute blessing and a lifesaver. After having multiple mechanics take advantage of me, I was left still with serious issues and not the funds to repair them. Thanks to Alex's reasonable prices and the fact that he let me bring in my own parts, I was able to to keep my car safely in the road. Thank God for this man.

Rona M

★★★★★

9 months ago

I have been coming to this shop for years and the customer service has always been great! They recently fixed the issue with my transmission in my focus and the turn around was fast. I would definitely recommend this shop

Izzy A

★★★★★

9 months ago

Mike was very honest with me about the AC issue with my car. I thought I needed a whole new compressor but turns out there was a missing fuse in my car. Two other mechanics told me about my compressor before I took my car into Alex’s Auto. Mike let me know it was a simple fix and he does his best to treat men and women equally when they come into his shop. Highly recommend this place due to their honesty and quick work!

Samer Sabri

★★★★★

9 months ago

Mike and his team were great. They took the time to explain the issues in my Silverado in a way that was easy to understand and didn’t try to upsell me on unnecessary repairs. The turnaround time was quick, and the pricing was fair and upfront—no surprises. This is definitely going to be my go to mechanic. Thanks for fixing my AC right as summer is hitting Mike!

Janeiva Treadwell

★★★★★

7 months ago

Went to get a bulb changed on my 2019 Chevrolet Equinox and they were very professional, fast , affordable & very nice. I will be back to get my brakes & hub bearing done soon. Thank you

Zach

★★★★★

2 years ago

Brought my 2019 BMW here for a full replacement of all my brake pads and rotors. Everything was done well & the price for the repair was the best around. Top notch customer service & the owner you could tell loves his community and customers. Will definitely be my go to repair shop going forward

Omar Alayyoubi

★★★★★

9 months ago

I recently had a great experience at Alex Auto Center. The staff was professional, honest, and very knowledgeable. They took the time to explain everything clearly and made sure I felt comfortable with the work being done. Whether it was routine maintenance or a more complex repair, they handled it efficiently and at a fair price. I appreciate the transparency and the fast turnaround time. If you're looking for a trustworthy shop that really takes care of its customers, I highly recommend Alex Auto Center!

Scott Stewart

★★★★★

5 months ago

My brother-in-law Larry told me about Alex and Mike a few years ago. I recently had to have multiple things done on my 2016 Nissan maxima. When I say they are at the top of the top and the best of the best it's the truth. I have referred friends to them and will be heading there soon to have more work done. As far as I'm concerned I am done looking for a mechanic.

Diane Bradley

★★★★★

a month ago

Friendly, Reasonable Cost, Not a long wait to have repairs done. Knowledge about cars, Very satisfied with my brakes and rotors repairs.

Alyssa Lynne

★★★★★

5 months ago

Brought my jeep here for a wheel hub issue and parking brake engaging when driving. Used my car warranty "Preferred Warranties". Had my jeep back next day as promised, with everything fixed as discussed. Paid my deductible and was on my way. The last place I went to and used my car warranty didn't even fix my jeep at the time and charged me way over shop prices saying my warranty wouldn't cover so I had to. I always get nervous taking my jeep anywhere but this place has gained my trust and I will only take my vehicles here for honest work done right. Staff was nice too which is a plus!

Zakiya Gee (Tweety)

★★★★★

5 months ago

I have been going to mike (Alex auto) for 10+ years. Ever since my in-laws introduced me to him. (And they have been going to him for way more than that) he is the most honest mechanic I’ve ever came across. And he works with you to get your car back on the road. I don’t care how far i move I’ll always bring my car to him and his trustworthy mechanics.

Gemini Davis

★★★★★

5 months ago

My husband and I have been going to Alex and Mike for a few years now. I love them. They don't overcharge. they call you quickly to let you know what needs to be fixed. And if they can't fix it they will let you know, instead of putting a bandage on it like some shops. They are the Best.

Diamonique Alexander

★☆☆☆☆

2 months ago

This was my third time at this shop, and it makes me question if I was charged fairly before. I went in for a camshaft sensor on my 2016 Chevy Cruze and told them not to fix it yet, but they still charged me $75 for diagnostics. Their quote of $475–$550 is far higher than the $250–$270 I got from other shops, and they did not provide a full breakdown for parts and labor. That itself is very alarming and their price gouging is concerning.