Alfa Romeo of Seattle

C M (Jack)

★★★★★

3 months ago

Ponce Hall and crew made magic happen! Everyone was professional, confident and knowledgeable that they will get a deal done today even with negative equity.

fun town

★★★★★

Edited a year ago

I had a scheduled appointment for the service department to perform a recall on my Giulia on 11/04/2024 and other minor issues for them to fix. I bought pre-owned Mopar maximum Care extended warranty and this was the 1st time I used it. There were some misunderstanding discussing how the warranty covers. Service manager Eric took the responsibility to get everthing taken care of. I also get a loaner Tonale and the sales rep was very patiently showing me the new cars at the end of the day. David

Susan

★★★★★

a year ago

What a terrific dealership. Bought our first Alfa here then a second because we loved it so much. The cars are an absolute dream to drive, and the whole team at Alfa Romeo Seattle---including Tan, Dale, and Catia in particular---are a real pleasure to deal with. I believe this is a family-owned dealership, too. Five stars across the board.

Chuck riggs

★★★★★

Edited 5 years ago

I own a 2017 Giulia Q4 sedan purchased at a different dealer. After having less than satisfactory service at the selling dealer, a friend recommended I visit Seattle Alfa Romeo. When I walked into Seattle Alfa Romeo, plus Ferrari and Maserati, I was immediately awed by this amazingly beautiful and impressive facility with a most friendly and professional staff. I talked to MIke, Service Consultant, and discussed my scheduled first year service and several problems with my Giulia. He checked my vehicle on his computer and discovered there was an Alfa recall. I made an appointment. They started on my service in the morning and I got a call at 3pm from Mike saying my car was ready. Besides the 12 month service they solved the two issues my previous dealer was unable to take care of, one handled by the recall software update. My Giulia now runs and handles flawlessly. Top quality service! Every person at this dealer from the receptionist, to the parts manager, to Mike in service and Rachel and MJ in sales were simply great. I will take my Alfa Romeo Giulia to this dealer for all my future service work. I highly recommend Seattle Alfa Romeo for anyone considering a new Giulia or Stelvio and also for all service work. This is the most impressive car dealership I have ever dealt with. Originally Posted: June 2018 UPDATE, 6-10-2019: I just had the two year service on my 2017 Giulia Q4. Bill Busey, Service Consultant, took care of my appointment. He thoroughly went thru all aspects of the needed service including two factory recalls. I chose to wait in their very comfortable waiting area w/wi-fi. The entire dealership including the restrooms is immaculately clean! Even the Ferrari Sales mgr stopped by to chat and offered me refreshments. This dealership is one big friendly family. Bill came by to consult with me several times about the ongoing service. The service was completed very promptly. Bill went over the charges in detail. I'm a very nit-picky Giulia owner and this dealership is perfect for me in every way! Bill Busey, Eric and all the folks at Seattle Alfa Romeo are simply The Best! UPDATE, 12-27-2020: I recently had battery going dead issues. With a jump start I was able to get my Giulia into the shop. Once again Bill Busey helped me. They dd a full battery charge plus discovered that the IBS (Intelligent Batter Sensor) was defective and not turning on the alternator which allowed the battery to go dead. Bill explained in detail their definitive diagnosis and that it was all warranty covered. Alfa Romeo of Seattle and Service Consultant Bill Busey remain the protectors of my marvelous Giulia. Thanks, CR

Molly Allison

★★★★★

a year ago

Tan receives a big thumbs up from us! We stopped in to look at cars, as my teenage son is a car enthusiast and has an intrigue for design. Tan was very welcoming, engaging and had a knack for making us feel comfortable in the shop and in the cars. He was knowledgeable and answered an array of questions. Excellent customer service! Thank you. We'll be back.

Arthur B

★★★★★

a year ago

Reviewing Sales w/ Dale Wow. What an experience. This sales experience has totally changed my mind about what dealerships can be. Dale was professional, fun, interested, and did not push us at the end to absolutely close a deal today. He understands these types of purchases take time and his honesty makes me want to go there to buy a car even though we had been thinking about Porsche instead...really give these a chance! They are beautiful options and drive amazingly well. Plus, the experience is so much more custom.

Glynisharps1

★★★★★

10 months ago

I just bought an Alfa Romeo Quadrifoglio And brought it in to Alfa Romeo of Seattle and I have never been more impressed! Catia is just amazing! She explained everything to me. She was extremely professional and timely and this is the only place that I will be taking my car for service.! I highly recommend this dealership!

Greg Jarvis

★★★★★

4 years ago

Polite, knowledgeable, straightforward, personable. These are only a few of the great many attributes for this dealership. I researched Alfa's on the Alfa USA certified / pre-owned site and found what looked to be the perfect vehicle, I drove the two hours to inspect the 2019 CPO Alfa Giulia they had advertised. Upon arrival I was greeted by both Dale Oakley and Rodrigo De Oliveira. Rodrigo examined my trade, while Dale took me to see the Giulia. Dale had everything ready for me when I arrived, and the car was exactly as described. Rodrigo was very pleasant to deal with, and you can tell both he and Dale are “car enthusiasts”. That always makes the experience more fun in my opinion. The negotiation was very straightforward. I had a good idea of what my trade would be worth, and they did not waste time with offer / counter-offer nonsense. I have to say it was the most professional, low pressure car purchase I have ever made. Thank you both Dale & Rodrigo for the superb customer service and wonderful experience!

S E

★★★★★

3 years ago

I ordered my 2018 Giulia Quadrifoglio here and can state that Tino is an outstanding owner/Partner. You can feel real pride in the brand from Tino. I have had pro and con experiences at the dealership prior to meeting with Tino, but overall with Tino stepping in it's made things great. He sets expectations, meets those expectations and I respect him immensely for that(I dont mind being told no to modifications if they are not comfortable doing it). He doesnt over promise and underdeliver! He delivers as promised. This is a family owned dealership and its worth supporting!!

Michael Pridal

★★★★★

9 months ago

The dealer is great. I did have a fender bender in the car, they recommended Pacific Auto Body. Carlos at that shop was fantastic in dealing with everything and got the car looking beautiful. Hopefully not needed, but would definitely recommend for Alfa body work

Christopher DiPaul

★★★★★

6 months ago

Absolutely knocks it out of the Customer Service park beyond all prior BMW and Mercedes-Benz dealerships I've had over 30+ years of car ownership. Professional, courteous and very thoughtful service in a great sleek setting.

Siqi Huang

★★★★★

3 years ago

I recently had an awesome purchase experience at Alfa Romeo Seattle! German, the salesperson who assisted me, was extremely professional and patient throughout the entire process. He was very knowledgeable about the cars and took the time to answer all of my questions in a clear and concise manner. Not only did he help me find the perfect car for my needs, but he also made sure I got a great deal on it. I really appreciated his friendly demeanor and the fact that he never made me feel pressured to make a purchase. Overall, I highly recommend Alfa Romeo Seattle and German in particular. If you're in the market for a new or used Alfa, this dealership is definitely worth checking out. Thanks again to German and the entire team for a wonderful experience!

Inna Turcanu

★★★★★

3 years ago

My husband and I just purchased an Alfa Romeo Stelvio and had the best experience here! Our sales person, German Estrada made it possible for us to get the car we’ve always wanted!! German was so polite, understanding and helpful from very beginning and till the very last minute we’ve been there. Super easy to communicate and get ahold of, working fast with the best outcome! Honestly the best experience we’ve ever had. Treated us with respect and kindness. Great place to deal business with no regrets! Highly encourage to talk to German Estrada at Alfa Romeo of Seattle!!

Oriol Machin

★★★★★

a year ago

I’ve serviced both my 4C and Giulia at this dealer, and the staff has always been nice, professional, and accommodating to my needs. Catia is very easy to work with, as she really understands the needs of these cars and always takes into an account the cars previous history to move forward for the next service.

Goutham Venkatesan

★★★★★

10 months ago

Picked up a 2024 Giulia QV from Alfa Romeo of Seattle and had a great experience all around. Tan was awesome during the test drive - took me on a great route and really knew the car inside and out. No pressure at all afterward, which I really appreciated. Prices were fair, and negotiating with Michael was super easy - I made a reasonable offer and we got to a deal quickly. Tan also followed up after the sale and made sure everything was good. Would definitely recommend them if you're looking for an Alfa.

Arron Rudeen

★★★★★

5 months ago

Had a great experience with Alfa Romeo of Seattle recently when I brought in my 2021 Giulia for service. The team was super helpful and got a new wheel ordered and delivered overnight, which saved me a ton of time. Everyone there was friendly, hands-on, and really made sure everything was taken care of the right way. You can tell they take pride in their work and care about their customers. Big thanks to the whole crew — highly recommend them if you own an Alfa and want solid service and great communication.

labrat1007

★★★★★

3 weeks ago

Big shout out to Laura and Michael at the Alfa Romeo Seattle dealership! My family has been long time Alfa Romeo customers (over 10 years) at the Kirkland location. We just recently learned that the Kirkland store was no longer going to be part of the Alfa Romeo group. This was initially a big shock because we were in the market for a new Alfa and didn't know what to do. Upon reaching out to Laura at the Seattle shop - she reassured us that we would be taken care of and there was no need to worry. Laura and sales manager, Michael, definitely lived up to their word and helped to get us setup with our new vehicle. Wanted to get the word out to the fellow Alfa Romeo Kirkland customers, if you have any doubts about trying out the Alfa Romeo in Seattle - you don't need to worry! Laura and Michael are outstanding and definitely go above and beyond to make sure you get the vehicle that fits your needs! Keep up the great job! Thanks again for making the purchase painless and frictionless!