About Business
American Tire and Service is a highly-reputable Car Repair service provider based in Rio Rancho, NM. American Tire and Service covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto air conditioning service, Brake shop. With over 346 reviews and an average rating of 4.3/5, American Tire and Service is a trusted name in the industry. Their presence in Rio Rancho, NM ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
ToddB987
★★★★★
7 months ago
I’ve always gotten great service from these guys. Never had to take car back due to shotty work. Fair pricing to boot!! Rocky and crew are very honest. They’ll never try to up sell services or parts.
Richard
★
☆☆☆☆
6 months ago
Worst place you can take a vehicle to be repaired. All I received was the runaround every day I called about my daughter's car. They sent me pictures of things that I didn't take the car in for. Told me on the phone I needed an oil change that was just done last month. I took the car in on Monday I called on Tuesday they said it needed a high pressure power steering line and they had to order it from Denver and was told it should be ready Thursday I said ok. I called Friday and was given a big runaround how the part was lost in the mail and they were trying to find it. On Saturday called and now it's not the high pressure line it's the rack and pinion and did not know when they could get one. I told them Im coming to get the car. I could go on and on but just thinking about what they kept trying to pull. One good one was they told me the check engine light was on. The picture showed that the ignition switch was on but the motor wasn't running no RPM on the tack and it wasn't on when I took it in. I told them from the start it had a power steering fluid leak and that is what I wanted looked at not 186 dollars worth of diagnostic bull crap that had nothing to do with anything. I am 73 yrs old been a mechanic most of my life, from cars, motorcycles, and jet aircraft. I didn't sign any paperwork to authorize anything. So I am out money for a con Job. I think someone thought I was a old guy who didn't have a clue.
Rosalie Bergamo
★★★★★
6 months ago
We have brought our vehicles to American Tire and Service for years. Employees are always welcoming. Services are fast and professional -whether it's something major or routine maintenance. Rocky makes sure to take great care of us!
P Sam
★★★★★
7 months ago
I love this place. I love the staff and the mechanics. I would never hesitate to bring them my car for any reason they are the bomb.❤️🔥. Been coming here for many many years and will continue. I feel very safe and comfortable in my car knowing that American Tire checked out every nook and granny. Truly great service at great prices that I can afford. Thank you, American Tire.!
Nick Garcia
★★★★★
2 months ago
I am glad as a customer that Rocky is back with American Tire. He is great at customer service and technical knowledge makes Rocky an asset to your company.
Sharon Rael
★★★★★
3 months ago
I really love the service at American Tire. They treat you like a valued customer. I’ve known Roger and Rocky for many years and I appreciate how they take such good care of my older vehicle
Brian
★★★★★
3 years ago
Very happy with the service that I received on my 66 Buick. Chad and the crew patiently helped me through some complex and rare components. With help sourcing parts to custom installations, they were professional through and through. I will continue to come here with any of my vehicles needs.
Trish R
★★★★★
6 months ago
American Tire is awesome. They quickly towed my smoking car to the garage, diagnosed the issue and had it repaired by the next day. They are very professional and they took good care of me and my vehicle. Thank you American Tire!
Teresa Stacy
★★★★★
8 months ago
Outstanding Auto Repair Shop – Trustworthy, Skilled, and Friendly! I've been a long-time customer of American Tire and Service, and I can confidently say they are one of the best auto repair shops around. Roger, the owner, runs the business with integrity and a deep commitment to quality work. His expertise and attention to detail always give me peace of mind that my vehicle is in the best hands. Rocky at the front desk is incredibly helpful. He always takes the time to explain what’s going on and makes sure everything runs smoothly. The whole team is professional, reliable, and genuinely cares about their customers.
lcv inVermont
★★★★★
5 months ago
Great customer service. Rich was helpful and forthcoming: The service tech showed me what happened to my tire before he fixed it. I was pleased withe whole experience.
Grace Graves
★★★★★
a year ago
Everyone is very knowledgeable and they do excellent work. They really take care of my trucks like they were their own. Rocky is very helpful and great to work with!! They did a great job putting 40s on Big Red. 😁
Desiree Quintana
★★★★★
7 months ago
I called American Tire and Service this past Monday (8/4/25) to schedule service for new tires, alignment, oil change and check the noise coming from the engine and/or battery of our Ford Fusion. Mike took the time to listen to my needs and requests, and assured me they would look at all this by repeating my requests (of course with much better and professional terminology than me!). It was music to my ears when Mike said I could bring in the vehicle the next day (8/5)! Excellent customer service! Mike kept me apprised throughout the day of the specific work that needed to be done, gave me options specifically on tire brands, provided costs before doing each task and made sure I approved the work. I even received pictures, and Mike and the team/mechanics went through a series of tests and provided me with the results. At no time did I feel like they were giving me a run for my money. They were honest, professional, kind and true genuine people who know what they are doing! And the pricing is great. The work was done on the vehicle and was ready for pick up the same day. To make all even better, our vehicle is running wonderfully and is ready for our son to take to college next week. Thank you Mike, Rocky and ‘Team Mechanics’ for everything! BTW… my family and I have been customers of American Tire and Service for at least 15 years and have always been satisfied with their service and work. As a matter of fact, our Ford Focus is being dropped off for mechanical work tomorrow (8/7/25).
Tom Hall
★★★★★
4 months ago
I needed battery replacement on my Ford escape. Rich was able to get me in right away. Very nice people! I would definitely recommend American Tire and Service.
Jerry Benner
★★★★★
Edited 2 months ago
This place is amazing! They diagnosed our car right away even though it was almost closing time and we didn’t have an appointment. They were thorough and friendly. Rich gave us an estimate of time and cost. We also asked them to give the car a once over for any other problems. There were a couple, brakes and front end work in addition to the ac compressor which took out the serpentine belt. When it rains it pours! Thought it would take 3 days but it was ready the next day! The great part was, the alternator plug was loose so it acted up before we got home. Took it back and they immediately addressed and fixed the problem with a smile and kindness. Maybe you’ll say they should, but that’s not always the experience. Great shout out to our technician whose name I can’t remember but I’ll find out and add it in. Can’t recommend enough!!! Love them
Mary Lou Peña
★★★★
☆
Edited 5 months ago
I took my car in cause I wasn’t starting up so I had it towed to American tires and service. I’ve taken my vehicle there before my car is a little older and has a lot of miles. My contact was with Rich and he was very helpful. He kept in contact with me and explained everything that was going on. I thought that I was gonna have to junk my car, but it came out that it did need a lot of parts and it was pretty much expensive for as old as my car is, but I really love my car so they did a very good job. The only thing that I really didn’t like was that they charge you a credit card fee and then amount that they charge me was $75 and that’s why I only gave it a four star
Stephanie Crawford
★★★★★
5 months ago
Huge shoutout to the crew at American Tire and Service! My car definitely wasn’t making things easy, but they stuck with it and got the job done right. I love how they always keep my Husband and I in the loop and genuinely care about making sure everything runs smoothly. Their determination and great attitudes make the whole experience as stress free as possible! Seriously...these guys are the best!
Mike May
★★★★★
3 months ago
I had new tires installed on my truck. As always, Rich and the crew took very good care of me. I was also made aware of a potential alignment issue during that process. Rich provided me with photos of where the problem lies along with the cost of repair. It was decided to check for any abnormal tire wear at the 5000 mile service. It's service like this that is why I remain a customer of American Tire and Service.
Andrea Sarda
★★★★★
3 months ago
I have been taking cars to American Tire since I moved to Rio Rancho 15 years ago. Many a time for a second opinion after going to the dealership. They have always been honest and done good work. I attribute this to Rocky. This last time that I took my car in, he answered the phone when I called to make an appointment. I knew when I spoke to him that I would get good service there. Each time I’ve taken a car there and have had to get major work done, he has explained everything (to a non car person) in a way I could understand. That has helped me make informed decisions. Once, I made a decision to not have anymore work done on a car that was at the end of its life. This time, I am having work done on a car that has much more to give. It put my mind at ease after talking to Rocky because I knew that I would get the work done that the car needed and I would understand exactly what that entailed. Thank you so much Rocky.
Ivan D-C
★★★★★
a month ago
American Tire and Service is trustworthy and extremely reliable! They have a high level of integrity as well! I witnessed a lady walk in who had already received an oil change, tire rotation, and vehicle inspection two months earlier and came in for another oil change after receiving a promotional text. The front office could’ve very easily told her that they’d be happy to perform another oil change, tire rotation, vehicle inspection, and instead turned away the business because it was the right thing to do. She responded happily, and assured them that she would be back in a couple of months for the service again. I myself, went in because my oil pan was leaking, turns out that the drain valve was just loose. I initially thought it was a seal issue, and I would’ve never known otherwise. They tightened the bolt and charged me minimally for the service. At this point this will be the only place I go if I’m having trouble with my vehicle. It’s all about trust and professionalism; American Tie and Service has it.
Carol Palinkas
★★★★★
2 months ago
When we first arrived in Rio Rancho 3 years ago, nearly everyone we spoke to recommended American Tire for our service needs. They have never steered us wrong. I have complete trust in their workmanship, and staff is friendly and helpful. I love my car and want it to last forever. With American Tire’s help, that may happen!
