Arrow Auto Body

ashley sheets

★★★★★

5 months ago

Very professional took great care of me and my car great experience and prices were good

Jane

★★★★★

3 years ago

My car was completed exactly when they estimated it would be and the repair was flawless. The car was clean both inside and out & the seats covered in plastic to protect them. But best of all, an employee personally drove me to the rental car place in her vehicle when they couldn’t reach the rental car place to deliver my rental. The employees are so helpful and bend over backwards to do a great job. We’ve already scheduled a repair on a second vehicle. I would 100% recommend Arrow to anyone needing body repair to their car!

Jennifer Rechter

★★★★★

6 years ago

The staff at Arrow Auto body are all very friendly and welcoming. They were very flexible with evaluating my new car. They provided a quick turnaround estimate and scheduling an appointment to fix it. They did an excellent job of buffing and painting over a very deep scratch along with changing out the front grill. Very impressed with their work and customer service. Will use them again if needed and would recommend to family and friends.

Branden

★★★★★

a year ago

As someone with years of experience with body shops from working in the Automotive Industry I was very picky with having my car brought somewhere to have a bumper/other damage repaired after my car was hit. They did an incredible job, even with their software/parts availability issues (none of which was their fault). The car looks like it was never in an accident, the paint match is spot on. They did an incredible job correcting the paint on the car that had a lot of swirl marks previously as well even the interior. Well worth the wait to go through this body shop than pick someone else. They were also incredibly responsive via phone/email letting me know the status of the car, my rental being handled. Could not have asked for a smoother experience with a body shop.

Chris Shura

★★★★★

a year ago

My car was done on time and the work was flawless. It was a difficult dent on the roof of my car to repair and they were able to bump it out, smooth it over, match the paint and make sure it was structurally sound. They even helped me out with a recommendation for a rental company. Highly recommend.

Matt wallisch

★★★☆☆

a year ago

Had the rear driver quarter panel repaired after a minor accident. Customer service was good and everyone was friendly. I got the car back the first time and wasn't happy with a slightly misaligned tail light and side skirt, also had some white overspray on the black two tone and the black leather back seats and trunk hinge. Took the car back and they corrected the tail light and side skirt alignment and cleaned up any white overspray on the exterior of the car. Unfortunately attention to detaile is missing as my car still has white on the black leather seats and the trunk hinge and weather stripping. I'm definitely being nit picky and it's not a whole lot of overspray but I was expecting none.

Donna Osmun

★★★★★

2 years ago

From my first call to the resolution and pick-up, Arrow made the process worry free on my end. They reminded me when to bring my vehicle in and provided updates on the progress until they completed the job. This is the second time I used their services and their workmanship is fantastic. You can’t tell there was a scratch or dent there after they are done. Their customer service made you feel so welcome, they are so friendly. I would recommend Arrow to anyone needing Soto body repairs, they are superior in their field.

Annette Brannan

★★★★★

a year ago

As a Cadillac owner, I was trepidatious about taking my car just anywhere. This is a quality shop! From the customer service keeping me informed of progress, to the timeline to pick it up, they listened and were so kind. The techs are artists!!! The vehicle looked brand new. So thankful for Arrow Body Shop. Totally satisfied. Hoping they have time to fix a few minor paint issues I have. Will not think twice to call them again.

Matt Kyle

★★★★★

a year ago

They did a great job on my 2020 XT5 which was hit in the drivers rear side while parked at my house. There was a lot of damage to the suspension both front and rear. It looks and drives just like it did before the incident. Kept me informed along the way of how it was going and any changes to the time-line. I specifically looked for a local shop and they delivered as they said they would. A+ Thanks!

LadyTina G

★★★★☆

8 months ago

I reached out to Arrow about a possible repair job. Although I ultimately decided to go another route, I must say that they were nothing but professional. Our communication was 100% via email but even so, they were very professional and I was pleased with their customer service.

Kimberly Huddleston

★★★★★

7 months ago

All the staff are all nice and amazing, honest and definitely trustworthy and prices are great also. Definitely will return and recommend their services to anyone and everyone that is need of car repair.

Mikey Riley

★★★★★

2 years ago

First off, I am not uploading an “after” photo, and I realize that’s not super helpful to people who want a quick comparison. But I can tell you, the van looks amazing. It looks brand freakin new, actually. I am so incredibly pleased with my experience at Arrow. Cost was very fair, customer service was amazing and they even finished up early for us. I would highly recommend this place.

Dave M

★★★★★

5 years ago

I was a first-time customer to Arrow Auto Body, and (in hopes I will not need their services for some time) will be a lifetime customer. They far exceeded my expectations on every level. (they even had my car done a day early) If I could give Arrow Auto Body more than 5 stars I would, they can have all the stars they want. I would unequivocally, and without hesitation recommend Arrow Auto Body to anyone and everyone. I find great comfort in knowing, should anything happen to my vehicle in the future I can call Arrow Auto Body and rest easy. Best choice I’ve made in a while.

troy donoghue

★★★★★

a year ago

I took my 2018 Toyota 4Runner limited to Arrow Auto Body and had the do a front bumper conversion from a Limited to a TRD PRO front bumper. They did the work and I am very happy that I did. I would highly recommend Arrow Auto Body to anyone and everyone.

Dale Huber

★★★★★

4 months ago

Arrow Auto Body was great to work with fixing my car's front end damage from a deer. It was covered by insurance, and they worked well with them. Arrow kept me informed every step during the repair process. I highly recommend them. A very professional body shop, and did an excellent job on my car, a very satisfied customer. I would recommend in a heartbeat.

Ethan Haughey

★★★★★

2 months ago

Repaired my 2014 Ford Fiesta St after I hit a deer. Arrow was more thorough than any other shops I’ve seen. They cleaned my car, in and out; they repaired my hood, headlight, and windshield. Great family-owned company. Will not do business with anybody else

Carter Chase

★★★★★

3 months ago

Hands down the best experience I have ever had with a body shop. I paid cash to replace a cracked front bumper, the total cost was $700 below other local shops and they did not try to upsell unnecessary add-ons. Paint match is perfect and bumper looks like new. Unexpectedly when I picked up my car they had thoroughly washed the exterior as well as cleaned my car's interior (I have 5 children). There was no sign of road salt, dirt, food crumbs. They truly went above and beyond. 10/10 would recommend and I was very impressed.