Where is Don Ayres Acura Service Department located?

Don Ayres Acura Service Department is located at Don Ayres Acura Service Department, 5000 Illinois Rd, Fort Wayne, IN 46804. You can find their exact location and get directions on the map provided above.

What is the overall rating for Don Ayres Acura Service Department?

Don Ayres Acura Service Department currently has an overall rating of 5.0 out of 5 stars, based on 142 reviews from the community.

What are the opening hours for Don Ayres Acura Service Department?

The opening hours for Don Ayres Acura Service Department are: Please contact the business at 12602793098 to confirm their current operating hours.

Best Car Repair in Fort Wayne, IN: Don Ayres Acura Service Department

Amie Lindsay

★★★★★

2 months ago

Don Ayres Acura Service Department is top-notch! Their team is beyond exceptional. They care about people, their time and how to best care for your vehicle. The communication is provided through texts, videos, and face to face conversations on what attention your vehicle needs. The kindness and friendly service is truly incredible. I would suggest using their services for general service and maintenance. If their is an issue - they take proper time to trouble shoot and find the issues if needed. There is a nice place to stay and work while you wait, or simply waiting for your car. They value our safety on the road!

David Rezits

★★★★★

4 months ago

I just went in for some routine maintenance, oil change and tire rotation. I was very pleased. They let me arrive early because I was in a hurry and did a very nice job with the service and also vacuumed cleaned up the inside of my car and a car wash so the car looks great, very nice staff as well.

Adam Swinford

★★★★★

3 months ago

Don Ayers Acura is always well informed and treats me like a valued customer. Their pricing is competitive and I wouldn’t take my Honda to any place else for service needs.

Larry Campbell

★★★★★

3 weeks ago

Service team was very professional. Kept me informed along the way while the SUV was being worked on.

Mike P

★★★★★

2 months ago

Appreciate the Saturday service hours. Repairs done efficiency and was done on time. Brandon was helpful and knowledgeable about my situation.

David Eschweiler

★★★★★

a month ago

Very courteous, they have new communication to update & let you see them perform their check point review of your vehicle.

Torrie Stiverson

★★★★★

2 months ago

Excellent service! Top notch. Very professional and experienced people. Very happy customer.

Mark Novak

★★★★★

4 months ago

Always great service! Brandon does an excellent job of keeping me informed of service progress. A great experience.

Dave Rennecker

★★★★★

2 months ago

They always get me scheduled quickly. The service team is professional and helpful.

John Hoffman

★★★★★

7 months ago

Brandon Good is always exceptional at handling my service and keeping me updated on the service. Alice always welcomes me with a smile to the service area. Customer service at Don Ayres Acura is exceptional is is the quality of the work.

David Sorrell

★★★★★

4 months ago

Brandon the service manager and his team are great to work with, do top notch work, and as far as I'm concerned can fix about anything lol.

Kurt Bachman

★★★★★

9 months ago

Brandon Good is truly an exceptional service advisor. He is patient and knowledgeable and very professional. He is a great asset to the dealership and the team at Don Ayer’s.

Ethan Donoho

★★★★★

a year ago

I’ve used this location twice now and they have been so helpful! Going over and beyond the call of duty. Special shout out to Chase for being an exceptional service manager. Brandon, a porter, rescued me today too. Can’t say enough good about these people!

Kay Brouyette

★★★★★

Edited 7 months ago

My first experience with this dealer and I would say I was 100% satisfied with the service department as well with all employees that were involved with our service visit!!!!!! I would highly recommend This dealership to all of my friends and to all looking for anew or used vehicle.

Joe Kimmell

★★★★★

10 months ago

Drove 90 minutes to get to the dealership for a recall repair. Waited in the lobby. I arrived 20 minutes early and they got my car right in. 45 minutes later I was back on the road. Service experience was delightful.

Nancy McKaig

★★★★★

2 years ago

My experience was extremely positive. Chase checked me in and kept me informed of everything that was going on as they had my car from Monday thru Wednesday. I was given a loaner which was very helpful. The detail job was excellent. The grinding down of my headlights was incredible & exciting, they look brand new! I can not tell you how much I appreciated them bringing my car back to me and picking up the loaner. Outstanding Service. Thank you.

Lou Toth

★★★★★

a year ago

As soon as I arrived for my scheduled appointment, the service team sprang into action. They confirmed what I'm there for and led me to the waiting area which is very nice with all the comforts of home. I had some coffee and by the time I finished half of it, they came and said they are done. Took 20 min instead of an hour. Gotta love that. The icing on the cake was when I asked what the tire pressure should be (bought new 5 months ago), they said they will check it. I knew that the recent cold weather reduced the tire pressure by several PSI. When I drove off, the TPS on all tires was what it should be. Best of all, they didn't change the radio station or the driver's seat like some places do when servicing your car. Exceptional all around.

Lisa Staup

★★★★★

Edited 9 months ago

Brandon and staff do a great job as always. While there.. ended up purchasing a new 2026 Acura MDX Type S - Nick (saleman) did a great job as well. Very happy with Don Ayers Acura

Steve Cresse

★★★★★

3 years ago

i was very impressed with the professionalism and the courtesy that i am treated with at Don Ayres Acura. the service staff is helpful and doesn't just see me as an appointment, but truly makes me feel valued. Also, the general manager, Mike Craig, is very personable and kind as well. i highly recommend this dealer to anyone and i have referred my friends.

Linda Fagen

★★★★★

2 years ago

First off I want to say how happy I am that as a resident of SW Fort Wayne and a Honda owner that I can now get great help and service for my car at the Don Ayres Acura dealership on Illinois Rd. I have had Hondas since 1980 and have always had my services done at Don Ayres Honda on Lima Rd and have always been very happy with them. But with the traffic today and the remodel work at the Honda store this is a welcome choice to have. And the service is being performed at the same price it would be on Lima Rd. Needing new tires, I stopped in to talk to Tony Vincent, the Service Mgr at Acura, and Doug Settle. With in less than 24 hours I received an email from Tony with a choice of 4 different tires with all of their specifications and total pricing information on each one. And within 7 days the tires were here and installed on my car. When I went to pick it up it was washed and vacuumed, what great service. All of the employees at the Acura dealership are as welcoming and friendly as at the Honda dealership and I would encourage Honda owners on the SW part of town to not hesitate and take advantage of the option to take their car for service to the Acura shop!