Summit City Car Care

Dorismar Garza

★★★★★

6 months ago

I don’t know anything about cars so thank you Dave for helping me out. I am satisfied with the results and highly recommend!!

Monica Lynch

★★★★★

a year ago

Dave was so professional and personable! I live 2 hours away, and he made it a point to help my daughter, who is a college student, get her car up and running! Thank you so much. Highly recommend!!

Frank Yoo

★☆☆☆☆

Edited a year ago

I brought my 2020 chevy trax here because of turbo or engine issues. I got charged 3-4 times the market price for the parts. It took the mechanic about an hour or less to replace the parts and I got charged over 300 dollars for the labor. After he "fixed" the car, the codes have cleared but the car had the same symptoms as before. The next day, two of the same codes re-appeared (the codes disappeared the day before probably because the battery was disconnected and not because it was fixed) and one new code. And I didn't want to go back to that mechanic because he overcharged me and didn't fix the problem and I didn't trust him. I replaced PCV valve(with valve cover) myself and the car drives like normal. All the symptoms went away. It took me 2 hours and 35 dollars for the part. Don't go to this shop. Go somewhere else. My response to the owner's response: "Sorry your experience was bad we addressed the problems and sensors that were showing bad at the time and if the light came on a day after repair you should have called and we could have addressed that . This is the first we have heard of a issue and your repair was almost 30 days ago. And originally when you came in you wanted a turbo replacement which was not the issue at all . Boost sensor/ map sensor and mass air flow all had oil on them and we told you on pick up that pcv system was oily and it shouldn't be. That you may need other things looked at . Even showed you the oily sensors we changed to get positive readings on scanner. Sorry you feel your experience was bad. We try to be welcoming to our customers. Thank you and hope your days are bleassed!" I didn't call back because I didn't want to pay hundreds or thousands of dollars to an incompetent and dishonest mechanic. You're making things up here. I recorded the conversation. I listened to the recorded conversation and you didn't mention anything about PCV. In fact, when I asked you if there was any other issue, you said everything was fine, and that there isn't any issue with the car. Instead you said the cause of these codes is dirty oil. Then when I told you I bought it brand new and I changed oil every 4000 miles, you said it might just be how the engine was built. You never mentioned PCV in that conversation. I realized it's PCV that's the problem when I was cleaning the throttle body and found engine oil in it. You never said anything about PCV and you thought everything is fixed and there is no issue. And if you knew PCV needed to be serviced, you would've done it and you didn't. Your claims don't make sense. And I didn't ask for a turbo replacement. I was trying to find out the worst case cost for fixing the issue, and I told you that. That's why I agreed to pay 85 dollars for diagnosis. And on the pick up day, you said the charge for diagnosis is 125 instead of 85 which you nicely dropped from the total because I paid you over 1000 dollars for changing 3 sensors.

Jacob Hoffman

★★★★★

2 years ago

Had a breakdown on the highway. Ended up getting towed and had to pick an Auto shop to help me out. Summit City was able to look at my car and get me fixed same day. I was expecting multiple days before getting my car back and I was expecting a bigger bill. The price and time frame were better than what I’m used to seeing and my car has been running great with no problems for a few days now. I will definitely be going back if I have issues with any other vehicles.

Peter Koeppen

★☆☆☆☆

a year ago

Wow, do I regret choosing Summit City. I had exactly the same experience as the other negative reviewers here: My car left the shop in WORSE condition than when I brought it in. I took it in to get the intake manifold replaced, based on the evaluation of another mechanic. Dave quoted me $800, including a coolant flush and oil change. What a deal, right? The car was finished by the end of the day, but when I went to pay, he said it actually came to $1000 - an annoying surprise. When I started the car, I immediately noticed that it was idling roughly and vibrating the whole frame. I also heard a loud hissing - an air leak somewhere on the manifold. I was able to drive away, but the acceleration choked, as if the fuel mixture was off. I called Dave about it and sputtered back in the next morning. He did a cursory once-over, shrugged, and told me there was nothing he could do without taking it apart again (and charging more money). Now I’m left with a busted car and a $1000 hole in my pocket. What a scam artist. Stay far away.

Alec Johnson

★★★★★

2 years ago

We have been taking our cars to Summit for 9 years. Oil change, headlight replacement, tire repair, etc. Highly recommend. They have always been 100% honest with us and a pleasure to interact with. Recommend without reservation.

Annie Collins

★★★★★

4 years ago

Dave and his crew are amazing! He’s worked on my car twice and has done an amazing job! The second time, my car coincidentally broke down in front of his shop on the way to the dealership to get a recall repair. Dave not only fit me in right away but he had my car fixed by the next day. He also sourced a used part to cut my repair cost in half to fit my budget. Not only is this an excellent shop but it is run by excellent people!

Destiny Stinson

★☆☆☆☆

a year ago

I would HIGHLY recommend you do not take your vehicle to get it repaired here. Read this review and move on. Don't make the same mistake I did, you’ll end up costing yourself more money in the long run. After speaking with multiple people who have also used this shop, I know I am not the first person they have done this to! When I first started taking my car here everything was good. (Just for oil changes at first) Then ended up needing new brakes, rotors, and a caliper. As well as my check engine light coming on. For the check engine light, The guy said it was a bad thermostat. Replaced it, then the light came on again a few days later. Took it back, he said it was the sensor, so I paid to replace it. Few days later, light comes back on and my temp gauge starts fluctuating constantly. Took it back, THIS MAN TOLD ME IT WAS A PROBLEM WITH MY ENGINE COMPUTER. I took it to a Hyundai repair shop in which they told me I had a coolant leak. Took it back to this place for him to fix the issue the right way knowing what the problem was and the guy all of a sudden found the leak and said he fixed it. Fast forward another week later and same freaking thing happens!!! Finally took it to someone else in which they found he put black - sealant like stuff on the tube in place of an o ring that was causing it to leak probably the whole time. Not to mention I paid for oil changes I don’t believe he even did (took it somewhere else for an oil change 3,000 miles after he “supposedly” changed it and they told me I should’ve came in way before I did with how dirty my oil and filter were) I got new brake calipers and brake lines that he replaced and he not only didn't do a brake flush, he left the brake fluid right at the “low” level.

lisa madrid

★★★★☆

6 years ago

Good service. I had my brakes done but not long after I was getting brake dust on the wheels. I took it back in and they upgraded me to a better brake pad. I paid for the upgraded pads but they covered the labor. The main thing is they backed their work and made it right.

Thomas Landis

★★★★★

11 years ago

Summit City Car Care is honest, fairly priced, and knowledgeable with every vehicle I have brought in. They take the time to explain repairs, future service needs, and know I can trust them. I found Summit City Car Care after getting fed up with dealer service departments and have been a loyal customer since 2007. Always very impressed with the service, knowledge, and price!

Shannon Johnson

★★★★★

7 years ago

Thanks for taking good care of my son's sudden need for assistance in today's icy cold conditions. Your service technician didn't have to cross the street to the credit union to jump his car, but he did. Didn't have to get his vehicle into the shop immediately to check for issues, but you did. Didn't have to install a battery purchased elsewhere, but you did. You took good care of a young man with little car-service experience – friendly, ethical, respectful, promptly attentive, at a reasonable price; and all with helpful interaction to make it a good learning experience for him. Thank you!

Preston Pearson

★★★★★

9 years ago

A month ago, I took in a 1999 Chrysler Concorde for a pre-buy inspection and told them that if I buy the car and it turns out as they diagnosed it, I would write them a good review. Well, they inspected the car, I bought it, and it turned out exactly as they diagnosed it, so I am writing them a good review. David and his son work for Jim, who is the owner. I found all three gentlemen to be competent and honest. I recommend them highly.

Mitch Miller

★★★★★

4 years ago

The guy behind the desk is very down to earth. He, also, worked to get my car in, to help get my window fixed, while I was at work. I dropped it off and they just fit it in where they could. Both seem kind and helpful. It has a friendly small town feel in a big town. It's nice

David McCarran

★★★★★

Edited 4 years ago

Dave and his crew operate this locally owned garage the way it used to be, before big box corporate garages flooded the country. Great service and honest prices. I won't take my car anywhere else.

Jacie Nier

★★★★★

3 years ago

They were so nice and helpful in explaining what was wrong with my vehicle when I brought it in. I am a student at PFW and even get a discount here. Will definitely be bringing my car here for oil changes and whatever fixes I need in the future while I am in fort wayne!

Lacey Bohnstedt

★★★★★

Edited 3 years ago

I have never had a bad time here. The staff is very inviting and they get it done right the first time! It is a very nice shop. I have taken my vehicle here for about 7 years and as long ad they are open I will continue taking my car here.

Loren Z

★★★★★

6 years ago

I've taken multiple cars here over the last decade. Their service and knowledge is top notch, and their prices are low. I highly recommend them, especially if you think your current mechanic is overpriced.