Arrowhead Imports German Auto Repair In Peoria

Patrick Alston

★★★★★

7 months ago

Competent. Professional. Pleasant. Great alternative to the dealer. Arrowhead Imports has help me maintain my V12 2007 CL600 (that others would not touch) as well as my Audi Q5 and Q8. Excellent service across the board. I would not hesitate to contact them with any issues. They're euro-car superstars!

Taylor Simkins

★★★★★

8 months ago

Arrowhead Imports was fantastic! My grandparents usually take care of my car at their shop, but since they don’t typically work on BMWs, I decided to take it to Arrowhead Imports to get to the bottom of the issues I was having. From start to finish, their customer service was excellent. I really appreciated the convenience of text updates and the ability to approve or decline recommended services—it made the whole process so smooth. Their pricing is very reasonable for the quality of work they provide, and they were incredibly accommodating. I live in Scottsdale and needed to do a night drop-off and after-hours pickup, and they made that easy. Overall, I had a great experience, and my car drives so much better after the repairs. Thank you for everything!

Jeffrey A Wilcox

★★★★★

Edited a year ago

There work is outstanding, I have an older BMW that needed attention and they have it like new. I have never been disappointed with the services I have sought after. Thank you Tommy and crew. I just had more work done on my BMW, since I have an older model parts can be difficult to find. Believe it or not there was only one drivers side mirror left in the entire world. Tommy found it in Germany and got it. There extra effort to help complete the work I needed to finish was over and above anything I have experienced. Again thank you Tommy and team.

Thomas Badertscher

★★★★★

8 months ago

Well I own a 2014 VW CC sport that I am a little touchy about who works on it so I try to do as much as I can my self. Not so recently I got the dreaded intake manifold position sensor error code, doing the research on the car apparently this is a known issue with the 2.0 motors, looking into it I decided to try this daunting task myself, i don’t trust dealerships, had them break stuff on previous cars, they don’t care about the car the same way some of us do and then there’s the mark up! So I ordered the part online and did the research on the process, and the more I found out the less I wanted to do the job, don’t have the experience! So talking to my neighbor who feels the same about his cars mentioned Arrowhead Imports, so I figured I’d give them a shot, I convinced them to use my part against their better judgement, and it went the way we could assume, so the part I got was rubbish, so after some discussion and a few more attempts I finally broke down and said they should order the part, sure enough that did it! I have to commend the team at Arrowhead Imports for putting up with me, getting the job done and proving to me that not every one does the ridiculous price mark ups! So if you bring your car there I’d say listen, and if they need it for more than one day let them, they care and will do a great job, when my 2014 Eos develops the same problem, which it will, Arrowhead imports is the first place I’m calling!

Brian Devenish

★★★★☆

a month ago

I have used Arrowhead Imports over the last 6 years to service my 2008 MB CLK550 and have always found them to be trustworthy, competent and fairly priced. They are a pleasure to deal with.

Marshell Sheets

★★★★★

3 months ago

Arrowhead Imports helped us ultimately save a lot of money by not repairing our car that was not worth the investment. I feel Tommy and his team are trustworthy and knowledgeable and will use their services in the future.

James Barker

★★★★★

9 months ago

I decided to give Arrowhead Imports a try after reading their great reviews. This is a great and very trustworthy shop. Gave me pictures of work they recommended and was honest enough to tell me items I just needed to keep an eye on. Supplied pictures to me that gave great peace of mind. I highly recommend this shop for all your service needs.

Melissa Handley

★★★★★

Edited 9 months ago

Tommy and his team are true solid independent mechanics and technicians. They have maintained my 2008 Mercedes Benz, 2015 Porsche Boxster S and current Boxster GTS for maintenance. They are upfront and reliable on diagnostics. The hourly rate is reasonable and the vehicle is always returned in premium condition. 5 star rating.

NATHANIEL GARY

★★★★★

6 months ago

From the moment I walked in, I received professional and attentive service. Tommy listened to my concerns about my BMW 750Li and assured me everything would be taken care of. He kept his word and made sure any unexpected issues were handled quickly and fairly. I couldn’t be happier with the results and will definitely recommend this place to friends and coworkers. Nate

Pete Aguilera

★★★★★

a month ago

Had preventive maintenance service done. Save some money coming here instead of the dealership. Arrowhead Imports will save you alot of money when it comes to maintenance on your exotic vehicles! They also have rental car options with a dealership near by if your vehicle needs to stay overnight.

Marilina Murakami

★★★★★

2 months ago

Arrowhead Imports did an awesome job servicing our Jag. Friendly, knowledgeable staff and well below dealer rates. We will definitely bring our car back for service in the future.

Amanda Sanchez

★★★★★

a month ago

This shop is literally the best. I have used them for years to the point of considering sticking with BMW’s indefinitely simply because I have such a quality and trusted mechanic. They are efficient and go above and beyond with customer service. I recently brought my 428i in thinking I needed my brakes redone, I didn’t. A shop that is that trustworthy is hard to come by.

Glen

★★★★★

2 weeks ago

Had engine oil change, diff fluid changed, coolant change and brake flush. Was impressed all the areas worked on were very clean. No spilled oils or fluids. Prices were reasonable. No trying to up sell you on things you don’t need. Very honest in their dealings. No dirt or oils on the white seats or steering wheel. Customer lounge area very clean and orderly. This was the first time using this service facility. This will be our go to service facility for the BMW 440i

Gary Mlodzik

★★★★★

7 months ago

Hidden treasure in Peoria! Finding Tommy and his crew many years ago was a true blessing to my family. Our first experience was Tommy finding and resolving an issue created by a mechanic on Bell Road. I was impressed. Since then, this crew has serviced my 3 Mazda's, my parents Honda, my daughter's Toyota and now my Subaru. Honest, dependable and professional. Arrowhead Imports keeps my Outback rolling through all kinds of weather, all over the country.

Ron Rogers

★★★★★

3 months ago

Let me start by saying I don’t like auto repair shops. This group gave me good news for the first time ever. They worked to get me lower cost OEM parts, reducing the estimate by $400. They could have kept quiet, but they passed those savings on to me. Nice location and facility. Despite a nice waiting area, they offer complimentary Uber rides so you don’t have to.

Max Ambrosio

★☆☆☆☆

a month ago

Unfortunately, my experience was not one of the best. I had a feeling when I walked in. I usually go to Mercedes dealership, but they were backed up, so I followed some web recommendations. I came in for an oil service and suddenly my car had more than $10,000 worth of repairs. The brakes, the rear brakes had to be replaced, according to the tech. They still had 5000-7500 miles on them, after I replaced them myself, along with the rotors. The motor mounts, which they were replaced in Kc in 2021 were apparently bad. The car had no symptoms. I proceeded with that change. and now I regret it, The auxiliary battery was bad according to the technician.. They asked me over $500 to change it. I’m very Mechanical therefore I chose to do it myself. To my surprise I had the battery tested in two different places and it was just fine pulling 760 amp. I think that before selling car repairs we should sell trust, as a 60 year-old businessman I know what trust is. I would rather go to Mercedes who I trust and clearly overcharges for services but they are done in a timely manner, not 6 days. Yup. 6 days. This secondary shop apparently was just trying to oversell everything. Once again, this is my feeling, and my experience, I may be totally wrong, but the test tools from second opinion cannot Lie. Sorry will not return. I do not trust them.

Sean Morrison

★★★★★

5 months ago

These guys are AWESOME!! Took my BMW X3 M40i in for my 60k service and to have some aftermarket parts installed for me. They communicated great through the whole process, sent me photos of things they discovered that needed replacing, and they have a more than fair price for the top quality work they do! My ONLY complaint, and it’s a small one, but I’m super picky about my car being clean cause I’m a psycho haha but when they wiped down the interior there were streak marks on the windows and trim and some soap residue I had to wipe off. But you guys have 100% of my business from here on out! Best auto shop experience I have ever had.