Atlanta auto glass repair

mrenteria1979

★☆☆☆☆

2 years ago

Don’t even bother asking for help he just wants money and fake promises. Came to see my car and said that he needed a deposit to order the part but he does not answer phone nor the text. Do not do business with this guy Keith. He lied and now he is just hiding when he promise a job. Will be reporting him to the police, and google so his number will not appear on the searches anymore so others won’t be scam by this thief. Good luck on your search for an honest business that will help you.

Robin Cooper

★☆☆☆☆

3 years ago

WARNING! Do not use his services! Keith is Very unprofessional and his work is sloppy! My passenger window got busted and called him to replace it. He showed up 3 hrs passed the time he said he would be here, didn't have anything to clean up the broken glass, left glass everywhere, he was just sloppy! Ok, he fixes the window but then I noticed my door wouldn't open. For two days he told me he would come back and fix it. He never came and now he want answer my calls. Now I have to pay more money to get my door fix, which was working fine before he fix my window! I advise you to pay a little extra to use good household name companies to avoid these problems! Look what happen to me! I gotta spend more on something that should have been done right the first time! BAD BUSINESS!

chakka Wilson

★☆☆☆☆

a year ago

This review is for potential customers seeking window repair services. I scheduled an appointment for today, allowing ample travel time to the location. Unfortunately, upon arrival, the repair person was unreachable by phone and did not appear for the appointment. This resulted in wasted time and unnecessary travel, particularly considering the hot weather conditions. For future customers, I would recommend not using this company. They will waste your time

Brea Tart

★★★★★

2 years ago

This company is excellent. He got to me within an hour of me calling him and he had to pick the glass up and everything! He was fast getting to me and my window was fixed in under 10 minutes. His prices are also super reasonable !!

Brittany Passion

★★★★★

11 months ago

Keith repaired my window in under 20 minutes after some stupid person busted my window. He was reliable , answered the phone and helped me quickly . He’s also super reasonably priced . Thanks again Keith !!!

Iesha Stephens

★☆☆☆☆

a year ago

Horrible customer service I strongly do not recommended. They are very bad with communication and lack of timing we agreed on a 11am appt did not show up till around 3pm excuse was it was hard to find a window replacement for my car after him asking me to text my car make and model only to show up with the incorrect window, time was running out to replace window from wherever he get the replacements from never called to update me going into day two whatever the lady name is who assist for “customer service” insured me she’ll call in the morning at 8:30 did here from her till 11:30am. I proceeded to ask for my refund for the deposit. Please take your money elsewhere they are horrible.

Shanae Bradley

★☆☆☆☆

2 years ago

I had a horrible experience with this company and STRONGLY recommend not going with them. I called in a crunch on a Saturday evening as my driver window wouldn’t go up. By the time he arrived, the window was going up again, but I paid the $100 diagnostic fee and he told me the motor would be going out soon. So we set up an appointment for him to replace the motor. He completely missed that appointment, no call/no show. I called multiple times and finally got him to answer and he came the next day. He replaced the motor (which took a lot longer than he said) but then NONE of my windows worked and I actually was locked out of my car due to something messed up in the driver side door. I had to climb in through the side passenger door to drive it. The lady and him then proceeded to blame me and get defensive and confrontational saying it wasn’t their problem…attempting to pressure me into paying them another $150 for nothing. If my husband hadn’t showed up, I would have called the police. I had to take my car to another place to undo the damage, but they luckily fixed it for a very affordable rate and their work and customer service was amazing (shout out to Auto Glass Now on South Cobb Dr!). There are WAY better options out there!!

Laurie Jackson

★★★★★

a year ago

Great service fast reliable very reasonable I definitely recommend call ASAP I'm so glad I called

David Dixon

★★★★★

a year ago

Keith was very professional and accommodating. Called late and night (after 12) and window was fixed the following morning. Great price, friendly service, quality work. Thank you Keith!

Kiya Caldwell

★★★★★

a year ago

I have no complaints! The tech was very professional and courteous. Their turn around time was quick. I called him late night by 12 the next day my window was repaired. In life you can’t please everybody, I for sure recommend his services!

T M

★★★★★

4 months ago

Most professional company to work with! If I ever have any glass issues in Atlanta again they have certainly earned my business for all time.

Tashina Cardwell

★☆☆☆☆

Edited 7 months ago

I STRONGLY DO NOT RECOMMEND USING THIS COMPANY! The reviews prior to mine speak for itself and I hate that I didn’t give myself time to read them before booking him. He took my deposit and promised an appointment time of 9:30am today. Needless to say, it’s 11:36am and he has not called nor texted me back. VERY UNPROFESSIONAL. If you needed my deposit that badly, keep it, but I hope your business gets shut down because people do not deserve this. Update: Replying to the businesses response below. I have NOT been refunded.

Silini Rubango

★★★★★

a year ago

He is the best in the city! My car got broken into late last night, and my insurance said it would take 2 days before their people could repair. I called him at 11pm, and he had window fixed 1st thing in the morning. I highly recommend his service because it is worth it and much more.

Derta Hammer

★★★★★

7 months ago

Sooo great experience ! Definitely got the job done !! I came last minute during the evening and let me just say he did magic . Highly recommend. Check out before and after pictures !! And very cheap ❤️ thank you so much again

Antonio Harris

★★★★★

a month ago

This individual is an independent entrepreneur who completed the glass replacement quickly, efficiently, and in a timely manner. I would highly recommend his services and would not hesitate to work with him again for future repairs.

Carcel Greenidge

★☆☆☆☆

2 months ago

Terrible Experience DO NOT use this company. My car was vandalized and broken into. I called this company spoke to Keith. The price was higher than other repair companies but I wanted the glass repaired ASAP. Now I see why he was available right away. Very unprofessional, sloppy work. He replaced the glass and left me locked out of the car. I am in a worst position than before. The doors won’t open at all. The locks were damaged in the vandalism. However, he did not make any efforts to keep the locks in place. He ripped open the door, slapped the glass in and left. Because the glass was operating I didn’t check my locks. He left my car door inoperable. I had to climb out the passenger door. For payment he had me cash app some personal account not his name. If this was a professional he would have taken precautions to keep the locks in place temporarily until I can get the part to replace it. He didn’t care, he ripped the door apart sloped in the glass and left.

Gunar Daniels

★☆☆☆☆

7 months ago

Terrible experience. I needed my windshield, power window and back window all replaced after my car was vandalized while I was out of town. I went with Keith over other auto glass shops because his price was cheaper, he could do it a day sooner, and sounded very easy to work with over the phone. However, his work was incredibly sloppy: he didn’t connect the defroster on the back window, he scratched the back of my car while doing the removal/install, didn’t seal either the back window or side window well (rubber seal bulging out in areas, I can hear the wind loudly while driving on the highway), and left pieces of glass all over my car, inside my door panel, and underneath the back window seals. Then, when I scheduled for him to come the next morning in order to replace my windshield and fix the issues from the previous appointment, he didn’t show up and wouldn’t pick up my phone calls. I then couldn’t drive back to base for work and had to call my commander and take emergency leave because of the delay. This company scammed me out of $540 and cost me extra vacation days from work. Do not use this company! I went to auto glass now afterwards to fix his mistakes and get my windshield done and they did a much better job!