Auto Biz Repair Service Center

David J

★★★★★

7 years ago

This is the best place to buy a car if you’re in this area period. Charles is a great guy to work with.

MYFISHINGLIFE

★☆☆☆☆

7 years ago

A few week ago, I was looking for a 05" Tacoma truck so I decided to trade My 2010 SUV BENZ but a worker test drives the benz then the co owner said the dvd, computer, shift and brake is broken and damaged, they offered me $3000 value for my 2010 SUV BENZ. They make me laugh because they were KOREAN workers try to make a BIG RIPOFF to me!! So I left from Auto Biz.. I went to Honolulu Toyota Servo got paperwork traded for me into a new 2018 Tacoma!!! Please to everyone keep your eye on AUTO BIZ, they may rip you off.......

Paula M

★★★★★

7 years ago

Charles is a great guy. He helped me get the car I wanted without any hassles. Would highly recommend Autobiz.

BEING TK (Fun Foodie)

★★★★★

4 years ago

I had a loose panel in my right rear of my Sonata so McCully Union sent me to AutoBiz. I didn't get the name of the guy who helped me but he was great. He came out right away, looked at my panel, adjusted it, and buffed away the scuff marks. Did it in 15 minutes and I won't tell you what he charged me but it was less than lunch. For body work, I would come here again without thinking twice. Highly recommend.

Stefanie Pantzlaff

★☆☆☆☆

9 years ago

Shadiest car dealership I have ever encountered. Sold a car "as is" and was stupid enough to sign on the dotted line. Had the car less than a week before the steering wheel started shaking violently, suspension was completely rotted. Had it less than 60 days and the head of the engine is cracked and pistons shot, mechanic told me in plain english there is NO WAY the dealer could have not known about these problems. Thieves.

Burke Beatty

★☆☆☆☆

7 years ago

DO NOT BUY A CAR FROM THESE PEOPLE!! I recently bought a car from them and it has just been one problem after another. I am now looking at a repair that will cost another $1500.... When I have spoken with them on the phone and in person, they were not helpful to me in any way. THEY DO NOT STAND BY THEIR PRODUCT. Go anywhere else for your car buying needs

Steve Fenwick

★★★★★

7 years ago

Love this place! Bought a car 7 years ago and came back today to switch for a new one. I refuse to go anywhere else. Staff treats you like family but I have to say Charles was great!! Helped me find the perfect car for me & even better to land a great deal on it! Thanks Charles

Renee Young

★☆☆☆☆

3 years ago

Peter was very rude. He told us to bring in the car so he could take a look. Explain to him we just needed someone to install the water pump. Then he said how you know it's the water pump. We explained the problem and what we did. He insisted us to bring the car in. Lucky my husband works around the corner. We didn't want to drive it as much as possible to cause more damage. So we got there he was on the phone. He pointed for us to have a seat. We waited and waited almost 30 min before he hung up the phone. Then he goes outside for another 5 min. Came back in still ignored us went to another room. Then he came back and said 'yah'. We told him we brought the car in, oh where in the parking stall. Very sassy! We open the hood he asked us what happened my husband told him what happen. This is what came out of his mouth without checking the car oh blown gasket no can fix. Cost too much money. Not going to fix it and walked away. You going waste your money. Didn't even give us a time of day. He judge us soon as we walked in. He is a rude ??? hole. Well guess what we found someone else and they went in and the water pump was in good condition. It was the timing belt . Awsome, friendly and they very were friendly. I would rate them 5 stars. As for you no stars and no business from us.

Shara F.

★☆☆☆☆

10 years ago

I needed a car quick and did not do my homework for this company. They sold me a salvaged car. Four months after having the car I went in for an oil change and my mechanic pointed out about 14 things wrong with the car just from basic inspection, and could not have happened in the time I had the vehicle. It was not safe to drive and the things needing fixing cost more than the vehicle. Went back to the owner and got nothing, he said he could fix it at a discounted rate, which was about 10%. I didn't want to sell the car because of how unsafe it was to drive. Could not sell for parts as it's parts were not good. I would never refer anyone here. They are dishonest. I'm not one to write reviews but I wanted to help warn others.

Thinis P

★★★★★

7 years ago

Charles the sales manager there was really helpful with getting everything set up so we where good to go. Overall they detailed the vehicle for us and made sure to answer our questions promptly and on in a timely fashion. Great service from the sales rep to the mechanic to the detail guy. 👍🏾

Alex

★☆☆☆☆

9 years ago

DO NOT BUY A CAR FROM HERE. They scam people and take their money and in return you get a car that's more expensive to fix than it is even worth. Screwed my husband who is active duty military and I out of $8,000 and my only recourse was to report to the better business bureau. Never in my life have I encountered such a shady dealership. Two days after getting the car and signing it "as is" only because everything looked okay and it drove okay, the check engine light came on, along with a host of other problems that could not have possibly happened while we drove it.

Vanessa Schlegel

★★★★★

9 years ago

Not only am I very happy with my new car, but overall, my experience here was amazing! Unlike most dealerships, I didn't feel rushed or stressed during my visit and got exactly what I wanted under my price range! Tomo was very professional on the phone and explained everything in detail prior to my visit. He also suggested that I fill out the online application, so once that was made, the owner called me and said that I got approved and asked when I'd like to test drive and possibly pick up my new car. He was very understanding about our finances and price range and for the fact that we were mainly buying the car due to the fact that we are having our baby girl any day now! As soon as we got there, Tomo showed us the car and explained everything in detail and let us test drive it around the block, filled it up with gas and let us drive it on the freeway! It was the car I wanted, the color I wanted and under my price range. The car looks and feels great. Afterwards, while filling out the paper work, the manager introduced himself and both gentlemen remained very friendly and professional and even stayed after hours, which my fiance and I felt a bit bad for. Tomo found out that I was a French professor and offered us chocolate truffles from France and Japanese crackers and water. As a young woman, I've purchased cars from bigger dealerships and got ripped off and pressured to buy something I never was fully interested in and regretted my decision later on. At Auto Biz, they do not pressure you to buy anything and will do everything possible to meet your expectations. This dealership is like no other and are working to grow as a company. I would highly recommend anyone to purchase a car here as you will not feel ripped off or pressured to buy something you don't want and the staff here do everything to make you feel comfortable and are very professional and friendly.

Kalinda Ostermann

★★★★★

5 years ago

Overall great experience! A few hiccups in the transaction but Richard, and Charles were flexible and willing to do whatever it took to make it right. Very grateful for them and very happy with our new Tacoma! Definitely recommending them to our family and friends!

Lindsey Beck

★★★★★

6 years ago

I highly recommend Auto Biz! The employees were very kind and Charles Marshall was very professional, knowledgeable and answered all of my questions. Thanks to him, I have a beautiful 2011 BMW. I am extremely grateful. The car runs great, the interior is in excellent condition. The financing portion went smooth and Charles had everything organized and ready to go. Definitely a 5 star experience for me. Again, I definitely recommend this place. Thank you!

Jeff Kepeli

★☆☆☆☆

a year ago

After contacting this shop twice to retrieve a car with mechanical issues for a client. I asked for Richard and gave my name. He hangs up on me. Second time calling the shop Richard answered the phone and tells me he will not talk and again hangs up. I never had a chance to tell him why I was calling. I am at a loss for words I feel this is very rude unprofessional behavior from a business owner and a red flag for anyone seeking repair.

Christa Funk

★★★★★

7 years ago

Great experience purchasing a vehicle from Auto Biz. The friendly staff were very straightforward when they answered my questions. Charles gave me a great deal on my vehicle. Also included with the purchase was a 3 month or 3,000 mile warranty for any engine or transmission issues. I have no complaints and highly recommend Auto Biz.

Ken Kroehler

★★★★★

a month ago

Mr. Kha, owner, repairs completely restored any vehicle he touches. I had large rust stop on my car's driver side door. NOW the door is brand new.