Choice Automotive

Cynthia Birdie

★★★★★

2 weeks ago

Knard was amazing! He made the whole process painless, with every step! With his eager to please attitude I got exactly what I wanted and needed! Also, The Finance man, Brian rocks too…he put it all together exactly as I had hoped!!

rikki cirio

★☆☆☆☆

Edited 3 months ago

Choice auto sold me a straight dud. I brought home the car October 23 and by November 10 my tire wasn’t holding air. November 18 it started driving weird and the brakes went out. In November 27 my tire flew off my car. Everything before I even made my first car payment. Might I also add that they sold me the car without safety and made me sign the papers before I even saw the car. I originally went in for a different car but realized it wasn’t worth it and when I told the salesman they brought out the manager to talk me into buying it. When they realized I wasn’t budging the showed me the lifted 4Runner but knew nothing about it which should have been the first red flag. Then they wanted me to sign the paperwork for it that night before I even saw the car because it was at a different lot. Stupidly I agreed because I didn’t know better (I’m young and went alone). Only after signing everything I was informed that the safety was backed on the car and that I would have to take care of it to get my registration. I went home thinking nothing and the next day I went in to see the car and from afar it was gorgeous. When I walked up to it I realized every single rim was curbed and there was a small dent in the rear passenger panel. When i drove it, it drove a little soft and I thought nothing of it. It was fine for the first few weeks then my tire wouldn’t hold air and I realized the rim was cracked and I don’t drive crazy enough to make that happen. After that, while driving I heard a pop sound and my brakes went out and my wheel was wobbling along with my front passenger tire so I parked it until I had the time to take it in to get it fixed. While driving it to get it fixed my tire came off because all my stubs snapped. I just got it back from the shop and so far the very much recommended I figure out what’s wrong with my brakes along with fixing my SPC ball joints, shocks, hub caps, along with figuring out why almost every light is on on top of my dash. I notified choice auto when my tire fell off while driving, downhill might I add, and they said they would have to appraise it after I asked them to just buy it back for what I owe on the loan and also said they would only cover $1500 for repair costs but only on certain things. So far I’ve spent over 5k within the past month to try to get it to where it can drive again. So, if there’s anything you can take away from my personal experience of choice auto, let it be that you shouldn’t even bother. And if you read this please learn from my mistakes.

Karissa Grdjan

★★★★★

a month ago

Two words: Absolutely phenomenal. Knard was the person who assisted me in reviewing my vehicle, being transparent about any damages, and working with me for payments. Brandon, the manager, was super easy to talk and I enjoyed talking story. Everyone was super helpful and showed aloha. - I went to many dealerships and they all sucked! - I’ve already told my friends about Choice Auto, but now for the review, so everyone can come to this place for your new whip!

chayla koikoinui

★★★★★

a month ago

This was me and my other half FIRST TIME going through the process of getting a vehicle from the dealership, and I must say we had the best experience ever !! Garrett made sure we got exactly what we wanted, we are BEYOND thankful for him. He was kind, fast, and made everything go so smoothly. There was no pressure, annoyance, or any negative vibes whatsoever with Garrett and his team. They did not take advantage of mines and my other half’s lack of knowledge which I highly appreciated. I highly recommend Choice Auto, especially Garrett ! He made sure to explain everything clearly and to our understanding. This is a really great place with good vibes !

Mercy Lyn Bautista

★★★★★

2 months ago

Huge mahalo to Schyler and his team for taking good care of us. They did everything to help us get the car we wanted despite of having not so great CS. It was indeed a long process and lots of waiting. Schyler didn’t stop helping us even on his day off. He did it because he’s compassionate and love what he is doing. Again, we are so thankful and grateful for the time and effort you and your team dedicated for us. Worth the wait! I would highly recommend Schyler to help you buy your new or used car and ofc thru ChoiceAutomotive.

Apple Explained

★★★★★

3 months ago

Came to this local dealership after trying out the bigger guys and I was very impressed! Garrett was genuine, friendly, and fast. I never felt any pressure to buy. Everything was explained clearly and they were very mindful of my time. The car I bought was sold at a fair market value with no unreasonable markups. They secured a great financing deal for me and made the entire process seamless and straightforward. I highly recommend checking out Choice Automotive when shopping for your next car.

Brandon Aquino

★★★★★

Edited a month ago

I would like to express my sincere gratitude to Choice Automotive, Blaze, Uncle Vincent, Ken, Ekahi, Ez, and all the staff members, for making this possible today. Upon arriving at the dealership, we were warmly welcomed. Although the specific car I initially desired was unavailable, Blaze went to great lengths to acquire it for me. Before that, I also had the opportunity to explore the Corolla Hatchback, which I also found appealing, though I ultimately decided to stay with the car I truly wanted. After a brief wait, Blaze returned with the 2020 Honda Civic Hatchback Sport with a manual transmission. I was very pleased with the exterior color and the interior design. After a test drive, I was very happy with the car. We then proceeded with the paperwork, and shortly after, the approval was granted. To all my friends and family, and anyone else looking for a car, I highly recommend visiting their website to browse their selection and then visiting the dealership. I assure you, you will not be disappointed. I give them a full five stars for their exceptional customer service. Update 02/14/2026 I traded in my car for this beautiful TESLA MODEL 3. This is my 2nd car from this dealership and nothing but good vibes and best customer service here. SEE THE BRUDDAH MAN EKAHI!!! Why you stay reading this? GO CHECK UMM OUT!

Anna Marie Manog

★★★★★

a month ago

Knard is an amazing sales person. He was consistent and helped us get the vehicle that fits our needs and wants. The whole financial crew worked with our budget and getting the monthly payment to fit what we can afford. Would go to them rather than an actual dealership and getting ripped off.

Leo Farias-Negrete

★★★★★

2 months ago

⸻ I purchased a 2022 Subaru BRZ about three months ago, and the entire experience was great. The workers were very helpful and understanding, especially when it came to the price change. Skylar, along with the rest of the team, took the time to explain everything clearly and made sure I felt comfortable throughout the process. They were also super supportive and respectful toward active military, which I really appreciated. Overall, the staff was professional, patient, and easy to work with. I’d definitely recommend checking this place out if you’re in the market for a car.

Joey Russo

★★★★★

a month ago

Mikey, Ekahi, and David were great! They helped me find a great car with a great price! When we ever I had an issue they made it a point to work through it! I highly recommend coming here to get a car.

TrytonK_

★★★★★

3 weeks ago

I had a great experience working with the Garrett at Choice Auto. From the moment I walked in, he was friendly, professional, and genuinely helpful. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured into making a decision. He made the entire process smooth and easy, which can be rare when buying a car. He really listened to what I was looking for and helped me find the perfect vehicle within my budget. If you’re looking for someone who’s knowledgeable, respectful, and truly cares about helping customers, I highly recommend stopping by Choice Auto and asking for him. I’m very happy with my purchase and the overall experience!

Chelsea Kelii

★★★★★

a month ago

My experience at Choice Automotive was absolutely exceptional, and Catie truly set the standard for what outstanding customer service should be. From the moment I walked in, she was professional, attentive, and genuinely invested in helping me find the right vehicle. She took the time to really listen to my needs, worked thoughtfully within my financial situation, and made sure every detail was handled with care. I never once felt pressured — only supported and respected throughout the entire process. Because of Catie’s dedication and expertise, I was able to drive away in a vehicle that perfectly suits both me and my family. That level of service is rare. If you’re going to Choice Automotive, do yourself a favor and ask for Catie. She delivers excellence.

trish

★★★★★

6 months ago

Knard was very friendly and helpful. Made us feel like we were family right from the beginning. He help assist to all of our needs and wants. We are very satisfied with the truck we got. Also as our sales man helped others Ekahi was right there to offer help with questions we had very helpful and kind. The manager Jordan was top notch so extremely friendly, helpful, understanding to our situation. I would recommend anyone to Choice Automotive on 525 king st.

Jack Moimoi

★★★★★

4 months ago

Guess what? I snagged a new ride today with Khai’s help—he’s such a great communicator and super friendly! I’ve been to this place three times, and Khai took care of two of those visits. He really stepped up for me when I needed a car, and the whole process was a breeze. If you’re heading to Choice Automotive, definitely check out Khai. But overall, Choice Automotive is just fantastic—the people are so friendly, the atmosphere is great, and the communication is top-notch!

Sterling Seguirant

★★★★★

3 weeks ago

Garrett, Id like to just say That Braddah goes above and beyond for the people he is trying to help, he got me the car I wanted. All I can say is much Mahalos . If any one and I mean anyone trying to get the car they want please please go and see this man.

Susan Hritz

★★★★★

a month ago

From the moment I walked in, the team made me feel welcome and valued. They listened carefully to what I needed and suggested vehicles that truly matched my preferences and budget. There was no pressure, just honest advice and clear explanations about pricing and warranties. The buying process was quick and organized. I’m extremely happy with my new car and appreciate the outstanding customer service I received.

Peter Michael

★★★★★

4 months ago

I had an excellent experience buying my first car at ChoiceAuto. Big shoutout to Knard for really taking the time to help me out and getting me into this beautiful Toyota Camry. I appreciate the great service and would definitely recommend them!