About Business
For professional Car Repair care in Hampton, VA, Hampton, look no further than Auto Glass Now. Their team excels at delivering top-tier results for Auto glass shop, Glass repair service and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 662 pieces of feedback. They have become an integral part of the Hampton, VA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Hampton, Auto Glass Now is ready to assist with your next project or repair.
Google Reviews
R Williams
★★
☆☆☆
9 months ago
Reason for a 2 star review. I was mowing my grass and while weed eating a rock hit my passenger side glass and shattered it. My windows are tinted so it held the glass from going everywhere. Called auto glass now they were reasonably priced and could replace my window the next day. Appointment was for 12pm got there on time. They Took my car in around 1. Now i have a Challenger SRT Hellcat. Well when the guy got in tried revving the engine. Well I’m no dummy I put it in valet mode which puts it in limp mode. Ok first mistake second ordered the wrong window. No problem had the right one in an hour. Guy put it in my car got home opened and closed the door surprised to hear glass still in my door.How hard is it to vacuum the glass out. Wasn’t for the glass in my door I’d give a better review. Let me just say I took most of the glass out before taking it to them and she was supposed to email my receipt still haven’t seen it. It’s been 5 days now. Come on people get it together.
Sonja Haynes
★★★★★
6 months ago
Came in this morning after 11am and was able to get an appointment today. Was told by the "other place" that they'd be able to get me in later this week. While AGN was a tad bit more expensive, the same day service was an absolute plus! Was in and out in less than an hour! Receptionist was pleasant and the technician didn't look or work like an amateur at all! Great experience! Would recommend! 🙂
Tina Mawyer
★★★★★
3 months ago
The service was amazing . I was under the impression that it would be 3 hours and my car was done in 1 1/2 hours. Very nice and courteous people.
Faith Winslow
★★★★★
6 months ago
A++ service !! Called around a few places prior and Auto Glass Now had the best rates, also was able to get my son’s vehicle in by 4pm and job completed within 1.5 hours! It’s been non stop raining for the last few days with no leakage (it also comes with an awesome warranty). 10/10
Joe Milosevich
★★★★★
3 months ago
I would highly recommend AGN to anyone needing auto glass work done on their vehicle(s). Very friendly/efficient staff/workers. Very reasonable/competitive prices.
Elijah
★★★★★
3 weeks ago
Super happy with the result and definitely the price compared to other places. I was told it could take up to 3 hours but finished in a little over a hour definitely recommend.
Anitra Ebersole
★★★★
☆
3 months ago
Wasn't able to do mobile after it was offered online while making appt. Morning of appt got a called starting the option wasnt available so I had to go into shop. Thought also price was kinda high just to fix a chip. However Ive used this company many times b4 never had issues so...
Heather Locke
★★★★★
4 months ago
Amazing! $400 cheaper then the most popular place around here (👀 Danny's) . It's just wild to me they were able to do it so much more affordable and the next day got it done. The employees (Hampton location) were great! Very nice. Highly recommend. They replaced the hatch window on my KIA soul. Some glass went into the door, the guy called me in to let me know and that he would do his best to get everything out. We talked and he let me know and I could clearly see that you really wouldn't be able to get a vacuum hose in through the tiny holes but we both kind of move the hatch up and down to move the little bit of glass around it all ended up falling out again they did an amazing job
scott morgan (Einheit 13)
★★★
☆☆
a month ago
Appointment was for 3, got there and said it would be 5 before they could get it in. Didn’t take off my inspection sticker, said it was expired! No, 11-26 isn’t expired. Then brought it back in pieces and said it was fake, real ones don’t come apart like this! No, was inspected right down the street at the Chevy dealer! So, have to get my vehicle inspected for their incompetence. You want a cheap windshield and install, look no further!
Joanne Smith
★★★★★
5 months ago
I called Auto Glass late afternoon for a driver side window and was assured it would arrive the next day at 8 am - and it did!! The price was comparable. I wish I had allowed them to do the entire replacement job. It would have been done faster and less expensive and I would not have had to gather the various parts. Next time I will definitely call them first for my car glass needs.
Derek Mitchell
★★★★★
6 months ago
These folks don't mess around!!! They're incredibly efficient and affordable. Unlike some of their competitors (cough, cough, Safelite) these folks understand that nobody CHOOSES to have their window broken, and thus they WORK WITH YOU to get your repairs done in a timely fashion without needing a 2-week out appointment like the aforementioned competitor seems to. My car was broken into via busting the window, and with a tropical storm slated to come in the next day, these utter professionals bent over backwards to get my window fixed THAT DAY. I can't say enough positive things about them. If you have a car window issue, they're the best around as far as I'm concerned.
Eleanor Benjamin
★★
☆☆☆
a month ago
They gave me an early appointment I gets there on time and no one is there. Time is money for me so I'm Immediately irritated! After calling n waiting 30 minutes for someone to come . I just gave my keys to someone else who worked there and left I Didn't even want to go back in that place and deal with them so I sent my friend in to pick up the keys. Won't be back cuz they made me loose money. They didn't put the rest of my stuff back in the window like it was the it was just thrown on the pass seat. As far as the windshield no complaints it's really clean n clear good job on that! I understand things happen but you should always have a back up the man behind the desk didn't even know how to check people in on the computer. I was really skeptical on giving him my keys but I did anyway after I spoken with someone on the phone and they assured me that they was on the way.
Josh Hurst
★
☆☆☆☆
10 months ago
Don't use them busted my windshield trim and when I called to report it was told it was rotted it's fiberglass with a giant hole in it now. Thanks cheaper ain't better when it costs you more now. Nevermind the cigarette ashes inside my vehicle. I wonder what rotted to put the hole. Poor business model. I will definitely tell everyone I know about it and that will be the last time this company will be out to my work
Ronald Ramirez
★★★★★
2 months ago
Technician was very personal land professional. Knowledgeable and able to provide insight too other glass issue and provided recommendations on how to resolve them. Product and services provided yesterday and other times has been nothing short of top notch. Will continue to utilize as needed. Thanks.
Alisa Barnes
★
☆☆☆☆
a year ago
They were the cheapest. And because I was cheap. I ended up with my windshield not being installed properly. When I saw the area in question my father immediately returned to the shop only to be talked down to and told by the front desk girl that I did the damage. Now let's think about that. Why would I damage my own car? She tells my dad I pulled the area out. The area is where my microphone is for phone calls. That area was not put back the way it should have been. And she said I went home pulled the area apart. Make that make sense. I paid for the job unfortunately it wasn't done properly. I'm within my right to have the work done correctly. So they go back and forth and she stands him down. She doesn't install the windshields. Yet she decides I'm wrong. She never asked anyone there that installs the windshields. She played gatekeeper. So I'm driving around with a windshield not installed properly. I was thinking of disputing the charge because I didn't get what I paid for. Don't be cheap, stop thinking it's a good deal. Pay the extra money and have it installed properly somewhere else. So you can avoid nightmares like mine. I DO NOT recommend them. Stay far away from them because if there is a problem they will not stand by their work. I see the excellent reviews and that may be true but if you ever have an issue with the work they won't accept responsibility. Wonder what corporate would say? Because the front desk girl just won't get the job done properly.
Terri Y Lucas
★★★★★
a month ago
Technician was great, he got to my job site and replaced my windshield in no time! Excellent customer service! Would definitely recommend! Pricing was awesome. Everybody else i called wanted $500-$800, Auto Glass Now $350!
Yomayra Cruz
★
☆☆☆☆
Edited 3 months ago
Update! Its November and it fell off at the highway. They re-sealed. Lets see how long it last. Went for front glass replacement. Terrible results, the technician replaced the glass however missing parts, loose parts, scratches on mew parts, not properly sealed. Returning for corrections. SMH
Thomas Dudley II
★★★★★
4 months ago
Auto Glass Now exceeded my expectations from start to finish. The customer service was top-tier — they got me scheduled quickly, communicated clearly, and kept me updated the whole time. The technician arrived right on time, worked efficiently, and did an amazing job replacing my windshield. You can tell they take pride in their work, and the quality speaks for itself. The pricing was also very fair compared to other companies I called, and they handled the insurance process smoothly without any hassle. My car looked brand new when they were done — clean, no streaks, no mess left behind. I highly recommend Auto Glass Now to anyone needing glass repair or replacement. Fast, reliable, professional, and trustworthy. Appreciate you all! Thank you for the great service. 🙌
Tonneshia Stith
★★★★★
a month ago
The location on Mercury Blvd in Hampton Virginia is awesome. The lady at the front desk was awesome as well. The service was excellent in and out in 30 mons for a replaced windshield. The price was un believable compared to other places.
Ken Mishkel
★★★
☆☆
a month ago
Technical work appeared excellent but my wait time was over double the time estimate. When I showed up I was told the original one and a half hour time estimate would be around 2 hours. But it was over 3 hours which was a challenge sitting in the hard plastic chairs in the small waiting area. I realize you can't control that a technician called in sick, but I would have made other arrangements with a better time estimate. Finally, thank you for the good price on the repair- better than Danny's and others!
