About Business
Auto Repair And Customs brings expert Car Repair solutions to the local community in Alexandria, VA, Alexandria. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Alexandria, VA appreciate their attention to detail, leading to a consistent 5.0/5 rating from 31 reviewers. By focusing on the specific requirements of the Alexandria, VA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Alexandria, VA and beyond.
Google Reviews
Fouad Lghzaoui

★★★★★
a year ago
I was recommended to go to this shop to repair my car and my daughter’s vehicle. The service was impeccable, professional and on time as promised during holidays season. The gent by the name of Kimo who took care of the repairs was extremely helpful and knowledgeable about the parts that need to be repaired and exchanged, gave us honest estimate and others alternatives. I certainly recommend anyone searching for honest deal and services. Please keep up the god work and see you in near future… Satisfied client…
Bryant Jenkins

★★★★★
a year ago
Fawad is a life saver! My Acura TL needed a new engine and a few other parts that needed to be replaced and he came in and saved the day. He works with you all the way through and is very informative and honest when answering any questions or concerns you might have. I recommend everyone to bring their car to him he’s awesome!
Dan King

★★★★★
a year ago
Fawad has been servicing my fleet of company vehicles as well as my personal vehicles & even my antique vehicle for @5 years & has always provided excellent customer service and done great work even rebuilding the engine on my SUV & has always been there to help even in emergencies! Highly recommend for quality work, honesty & fair pricing!
thatson periodt

★★★★★
6 months ago
I had a wonderful experience getting my oil changed was very easy ! Fawah and Fred was wonderful to me made me feel comfortable I’ll definitely be coming back
Farhan A

★★★★★
a year ago
Fawad’s expertise is unmatched, and Hakeem’s attention to detail is next-level. Together, they deliver quality, honesty, and service that’s hard to find these days. They take the time to explain everything, and you can tell they genuinely care about their customers and their craft. This isn’t just a shop—it’s the shop. Highly recommend it to anyone who values excellent work and trustworthy people.
Oz z

★★★★★
7 months ago
I have trusted auto repair and customs with my vehicles for repairs for a while now. I will continue to use for all my mechanical and custom work needs, great prices, and welcoming personality from the owner. is a plus
Lisa Harrison

★★★★★
a year ago
Fawad is honest, reasonably priced, professional, friendly, and knowledgeable! Fixed broken engine mounts, replaced brakes, rotors, and tires on my son's Buick. Fawad noticed an ebrake broken clamp and fixed it at no extra charge. He even polished the headlights. I highly recommend!
Craig Yanover

★★★★★
11 months ago
I needed brakes really bad before a weekend trip. I text them at 1130pm at night just to leave a message and he responded right away to bring it in at 10am the next day. I was in and out by lunch. They are definitely top notch. Highly recommended.
Gustavo Munoz Pinto

★★★★★
a year ago
Fawad is extremely knowledgeable and honest when it comes to fixing vehicles. He’s worked on 2 of my vehicles and I have no regrets with picking his shop. 05 Highlander had multiple issues and now the vehicle drives like new. 09 Versa came in with horn/actuator issues, all resolved same day. Highly recommend him, 10/10 for customer service, knowledge and honesty.
Tracey Reed

★★★★★
a year ago
Fawad was heaven sent. I reached out about my car he was very polite, knowledgeable and quick in fixing my car in a timely manner. Fawad explained to me what other problems I had going on with my car that he thought was a concern and how it may impact me later on. No pressure was placed on me he stated when I am ready just give him a call. Customer service, and quality are top tier. If you are looking for a mechanic who is honest, and has good time management skills check out Auto Repair and Customs. I am a happy customer.
Dongsheng Wu

★★★★★
8 months ago
I bought a 2006 BMW 650i less than a month ago. It drives nicely after warming up but feels sluggish in lower gear shifting at the beginning. I started doing some research and thought about transmission fluid change. After checking with some shops including BMW dealer, it wasn't fruitful except one shop mentioned mechatronics sleeve. I came across Fawad on Facebook by looking for an independent mechanic and got to know his shop. He had good reviews on both Facebook and Google. After some conversation, I could sense he knew these things and there was no push or anything. So I decided to give it a try. This job is not be the most complicated mechanic work but definitely not a simple one. And it is a critical job since it is bounded to the performance and health (or could be death) of the transmission. Fawad is a single knowledgable hard-working person running his shop. I made an appointment with him and dropped my car in the early morning. He still had one or two cars before mine but he managed to complete the work at the end of the day. I could tell the improvement of shifting after his work. While dropping and picking up my BMW, I also had him do an oil change on my 1999 Mercedes S500 and an attempted muffler swap on my 2018 Subaru WRX. Things went smoothly. The things I like here are his reliable work, fair pricing and flexibility, e.g., he could only charge labor if I bring the needed parts. Well, I also learned something from him. I would recommend my friends to check with him when seeking an automatic work. Hi, Fawad, will see you again for the next repair or service.
Leo Suris

★★★★★
a year ago
I own three companies and this is the mechanic we use to service our fleet of vehicles, I couldn’t express how great this place is. The owner and employees are always extremely friendly and always professional. The pricing is much better than anywhere else, which I wouldn’t care if it wasn’t. Because the skill, honesty, and level of knowledge they have is totally worth extra!! I recommend this place to any civilian or business with a fleet!
to Po

★★★★★
a year ago
I just want to extend a big thank you to Hakim and Fawad for the exceptional service. This is my third time having my vehicle repaired at this shop, and every time, I’m impressed by their expertise and professionalism. They’re very knowledgeable, and I really appreciate the fair pricing. My vehicle is running smoothly, and I feel both comfortable and confident with the repairs. Wishing you both continued success thank you again!
Jada Mathis

★★★★★
8 months ago
Fawad lives up to everything his reviews says he is!! I would give 1000 stars if I could. He’s soo knowledgeable, down to earth, patient in actually educating you about your car. He’s such a cool person in general it was nice talking to him and I feel so assured and confident driving my car and the fact that’s it’s been in fawads hands. Going to him was a notable experience after dealing with many mechanics in the past even main landrover dealers. His pricing is very honest as well I couldn't believe my eyes! Will definitely be going to him as long as I own a car.
omer haleem

★★★★★
2 years ago
Very reliable and trustworthy, has a lot of knowledge and experience working on all types of cars and trucks, assisted in restoring my 2007 Honda pilot, also assisted with maintenance on my motorcycle would recommend to anyone
Ronnie Precup

★★★★★
7 months ago
When I bought my 2020 Toyota RAV4, I didn't pay for an automatic hatch. After 5 years of opening and closing it by hand, I decided I really needed it automated. Fouad at Custom Auto ordered the kit and installed it himself, in just one day. He even picked up and delivered the car for me. Excellent service, excellent work, and I'm delighted. Strongly recommend him!
Dave Johnson

★★★★★
5 months ago
Great communication, quick turnaround and no upselling on things your car doesn’t need. He was honest and direct about brake issues I was having and helped me solve it quickly, I’ll be coming back here and recommend you check it out.
JBMWm318

★★★★★
a year ago
I’ve only had my BMW X5M serviced with BMW, so choosing Fawad at Auto Repair & Customs was a big decision. I’m glad I did! The car needed a full rear airbag suspension replacement. Not only did he do an excellent job, he got the job done within 24 hours and took excellent car of the car! I would HIGHLY recommend him and his services. Great service, communication and excellent price. Thank you guys!
Robert

★★★★★
5 months ago
I have had front and rear struts and shocks replaced and brake rotors and pads in two different visits. Prices were very reasonable. Work quality is the best I have found in the area. I will continue to goto Auto Repair and Customs for all my future work. Fawad Khan always puts his customers first.
Ricky Kwok

★★★★★
Edited 5 months ago
Update 6 Oct 2025: He did such a great job, he has installed a next to impossible head unit in my 06 Rover. Clean installation, running wires along OE harnesses so that takes time and patience. Brake job all around, trailer harness installed, and shift cable replaced. He is my one stop shop! Sept 20 2025: Lets start with Fawad has saved me at least $3k by fixing my convertible hardtop. Mercedes would have charged way more as the hardtop service could reach $6k. He installed my 360 camera and did a full tune up. Never ever been disappointed by his attention to detail and honesty. May 13 2025: I brought my 06 Supercharged Range Rover to the shop. I had transmission and ac compressor issues. My Rover was fixed and Fawad went through the entire vehicle to make sure it was running top notch. Exceeded my expectations again and very reasonably priced. Jan 24 2025: A coilover suspension system was installed on my car by this shop. I am amazed with their patience and attention to detail on getting the right height adjusted as I have requested. Very honest shop and friendly. Definitely will bring my cars here in the future.