About Business
Auto Repair Center at Vera Buick GMC brings expert Car Repair solutions to the local community in Pembroke Pines, FL, Pembroke Pines. From Auto repair shop, Auto air conditioning service, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Pembroke Pines, FL appreciate their attention to detail, leading to a consistent 4.2/5 rating from 25 reviewers. By focusing on the specific requirements of the Pembroke Pines, FL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Pembroke Pines, FL and beyond.
Google Reviews
Lynn Morris
★★★★★
9 months ago
Another OUTSTANDING experience. As always Eric took excellent care of me and my car. He is very professional, articulate, listens well and understands what I need. Also, my car came back looking beautiful after a much-needed wash.
cooldad 999
★★★★★
8 months ago
My vehicle is out of warranty, but been in multiple times for the same issues. They’ve taken care of me with a loaner, and they also provide loaners if you purchased a vehicle for oil changes very understanding and explain what is being done. Would never buy another vehicle from any other dealer, but Vera truly Five stars is not enough.
patcon4
★★★★★
6 months ago
I have always had great service at Vera. They fixed my truck and had ready for pickup. Thank you to all the service providers there.
Gustavo Busse
★★★★★
8 months ago
I've had one of the most positive experience dealing Christopher Alejo of Vera GMC! He was able to offered whatever was necessary(pick up & delivery) to get the repairs done in a timely fashion! Christopher advocated to the warranty holders on our behalf and was able to remedy our dilema! Thank You again Vera ,Cadillac Buick and GMC. Mr Richard Gonzales and Christopher Alejo!
Carlos Molina (monorph)
★★★★★
8 months ago
Had a great experience at Vera Cadillac thanks to Chris A. He went above and beyond to help with the issues my truck was having and made sure I got a loaner car on short notice. Super helpful, professional, and kept me updated the whole time. Very happy with the service — all because of Chris!
Ana Gonzalez
★★★★★
9 months ago
My car needed service including rotation of tires plus a part from the sunroof was also fixed thanks to the attention of Christopher A. and his crew. Is was as exceptional how they picked up my car and when it was fixed they delivered it to me. I would always recommend Vera Cadillac 100%.
Jose Luis Gonzalez
★★★★★
7 months ago
After more than eight years and nearly four hundred thousand miles, my car still runs like new, thanks to Vera. Three words describe my experience with this dealership: Awesome, amazing, and excellent. Their service, honesty, and commitment to quality have truly made the difference. Highly recommended!
Mark Pickett
★★★★★
7 months ago
My experience with Vera GMC is always amazing and hassle free. Whether it's them offering a ride to and from the dealership or just the communication about the service, I've never had a bad experience with them and the prices are great. Every staff member is helpful and friendly.
Barbara Smith
★★★★
☆
3 months ago
I love Vero Cadillac You always make me feel like family but I do believe the express oil change service guys need to have more better attitude attitude is not great Mikey/Michael for instance attitude sucks
c p
★★★★★
a month ago
Conrad was very professional and attentive. Issues were solved and very satisfied with their service Thank you for a stress free service.
Winsome Kirlew
★★★★★
6 months ago
I found this place to be so friendly, Anwar Johnson excelled above my expectations, he made my wait easy with his prompt attention and kind words, and helping me understanding a bit more about my GMC Sport Terrain SUV which is new to me is priceless. Thanks Vera Cadillac your workers are very accommodating. Will always come back. This is my 2nd visit. Now my car drives like new. Winsome Kirlew
Rosa Ramos
★★★★★
a month ago
Wanted to just say that Nestor did an amazing job and I couldn’t thank him enough for his service. Excellent work and amazing attention to the customer.
Michael Levin
★★★★★
2 months ago
They made good on their promises and took care of me through the whole process. I love the complimentary valet pickup and delivery of the vehicle
NuRoN NuRoN
★★
☆☆☆
a year ago
Didn’t fix most of what I complained about. The tail gate was realigned but clicking from the driver seat back, the image of memory seat error, all said normal. & they keep emailing me to review…
Juan LLera
★★★★★
4 months ago
Thank you to Michael and the entire Vera Buick service team for providing exceptional service and truly professional customer care. Your attention to detail, clear communication, and dedication to ensuring a smooth experience are greatly appreciated. Thank you for going above and beyond!
Alesia Bethel
★★★★★
4 months ago
Excellent customer service. Edwin assisted in receiving my car from tow company and made the entire inconvenience a luxury performance from rental car to updates on vehicle and drop off. My car was cleaned inside and out like a new vehicle. Vera Buick has truly mastered Luxury in every area!! Ty
Gwendolyn Davis
★★★★★
2 months ago
On 12/31 I was greeted by Mike Hernandez, since Eric Telechea was unavailable, for an oil change and tire rotation at Vera Cadillac for my 2012 Buick Lacrosse. Though I miss Eric, Mike's service was superb as well. He followed up with me and provided answers to questions. Though I know other Buick Dealerships.......VERA will always be #1.
Joe McNeal
★
☆☆☆☆
3 months ago
(A) I was happy with the service tech I originally had Mr. Anwar Johnson. But for some strange reason yall decided to give me another service tech Mr. Geovoni . Not saying the next guy was bad but he was DEFINITELY not as good as my original. (B) I don't feel its fair for me to bring my truck in for service on a Monday but you don't actually start on it till Wednesday or Thursday. (C) With that being said its also not fair I pay for extended warranty, I choose your facility to service and receive the business and you only give give me a loaner for a short period of time. That does not cover the time frame of my vehicle being in your shop. (D) I'm told its THIS and once you fix THIS, the truck continues to do the same thing and now you tell me its THAT. So apparently it seems as if you really don't know wut the problem is. Just guessing, and charging my warranty company for money and a ridiculous labor price. (E) Also all of your techs should be trained on COMMUNICATION!!!!!! In fact have Mr.Anwar Johnson TEACH them all !!!!
Kenny Paris
★
☆☆☆☆
2 months ago
My recent experience has been a nightmare. I dropped my truck off in December because my check engine light was on. The service advisor Anwar hooked my truck u to a machine and he advised me that i need a clamp, 2 new sensors, an oil change and an exhaust cleaning. I told him change the sensors, do the oil change and replace the clamp. He only change the oil and replaced the clamp. When i picked up my truck he told me the sensors didn’t need to be changed. After a little over a week the check engine light comes back on, i took my truck back to the dealership where they held my truck for a week only to tell me that the sensors that should of been installed weeks ago from the beginning is now out of stock and they don’t know when they will be back in stock.
Beth W
★★★★★
a month ago
I recently had my car serviced and couldn’t be more satisfied with the experience. The team was professional, courteous, and kept me informed every step of the way. They completed the work on time, explained everything clearly, and made the entire process smooth and stress-free. I truly appreciate their attention to detail and excellent customer service. Highly recommend!
