AutoNation Honda Spokane Valley

Sarah Anderson

★★★★★

a month ago

Bought our car through Autonation. Our extended warranty offered free oil changes. The process was simple and easy to set up an appointment, they were great to work with.

kiersten sanders

★★★★★

5 months ago

I went to this location just scouting options after looking at a car prior at another autonation location. I expressed how much I loved that car & Nathan Ohms did not hesitate to help me mark off all my boxes on the car, offered me a second look & i couldn’t say no. He went right over & brought the car to the honda location so i could get another look. I fell in love again with the car & we jumped right into the process. He was so friendly and ensured everything went smooth. He was super detailed & explained it all down to a T. It was the quickest & most welcoming encounter i’ve had at a dealership.

Liana Semenyuk

★★☆☆☆

2 months ago

Paint is peeling off after a couple years of owning. Seller pretty much wanted his own way through the whole experience.

SHIRLEY Glodt

★★★★★

2 months ago

My salesman Kelton greeted us when we came in and immediately we could tell he was very knowledgeable and he listened to my questions and what I wanted in a car. I was already sold on getting the CRV but he helped narrow down my choice. The test drive was great. He has reached out to help me with the operation of the car. I would recommend him to anyone looking for a car.

David Nash

★★★★☆

7 months ago

The sales team was very friendly as expected, especially the young lady I worked with. I was very happy with my choice and would give a 5 star if the financing portion was quicker. But I would definitely recomend checking this place out if your in need of a vehicle.

Destini Agz

★★★★★

2 months ago

It’s great getting your car worked on by people who really know your car and because of that, they can do quicker work while not sacrificing quality. The technicians were thorough in their inspection process, didn’t miss a thing. Sterling was very friendly, helpful, and really went above and beyond.

Brad Langford

★★★★★

3 months ago

I recently purchased a used car from AutoNation Honda Spokane. The transaction was very smooth and easy, made even more straightforward with the One Price model. The car was accurately described and priced very competitively. Communication was great with my salesperson, Cameron. The team even went out of their way to help me return my rental car that I arrived in. Overall I’m very happy with my purchase experience. Thanks!

Amy Seaver

★★★★★

a month ago

This was a very emotional deal for me, as I was trading in the vehicle that my late husband purchasef for me brand new. Anna in finance was amazing. When she saw that I was getting upset and the reason why she stopped working and turned to me and asked about my late husband and what he was like. It felt like she truly cared and that was what I needed in that moment.

Ashlee fielder

★★★★★

4 months ago

I came in to look at a car I found online. When I got to the dealership I was greeted by Nathan and asked if there was anything he could help me find. I told him I was looking at this car online and he said we could go take it for a drive. I loved the car so Nathan brought us inside and we talked. He was working with Kelton who was also very nice and making sure we had everything we needed including water and coffee! They gave us a really good deal. We then were talking to Andrew the finance manager who then gave me an even better deal! I had an amazing experience coming here! Everyone was overall super nice and very helpful!

Katie Wagner

★☆☆☆☆

a month ago

This service dept refused to honor the ad for a $49.99 oil change. The ad didn't specify it was only for Hondas (I have an AUTO NATION SUBARU) and it couldn't be transferred to another person (a friend sent it to me). I had a terrible time getting any response from any managers. I was told at 4:20 that someone would contact me before 6:00, no one did I had to call again the next day. The next day the service manager refused to honor the ad, he gave me a great deal of run around and was hostile, refusing to acknowledge their tactics are 'bait and switch' (it is the exact definition of this). When I asked for the general manager I was told he would contact me at a specific time. It was hours later and then he was argumentative re: the issue. He also denied it was "bate and switch', he stated it would make it right but then went on the make all sorts of excuses why he wouldn't. I was driving to Seattle by the time he called and had to pull off I-90 to take the call which lasted 15 minutes. He finally said (again) that he'd honor it 'this time' but went on and on about how the ad was only for Honda's (which was not stated in the ad), he finally said there was a 'communication problem with the ad and it shouldn't have been written that way (classic bait and switch). I will never go there again and neither will my friend who owns a Honda. Terrible customer service. I'm very displeased

Pat Nolen

★★★★★

3 months ago

Fantastic experience! Nathan was fantastic, the whole staff was pretty friendly, I didn’t feel pressured or cornered into a vehicle based on the situation I was handling at the time of checking out AutoNation. He was more than above and beyond and even went the lengths to come pick me up to go get the car. Goofed around for a good while waiting on approval and it made the experience much more natural. Andre was also fantastic in helping me secure a great deal. Probably my best experience I’ve had dealing with dealerships. The whole staff was friendly and attentive. I absolutely would look to shop here if you’re in the market for something decently priced as well as coming out with the best deals.

Dave Smith

★★★★★

3 weeks ago

We got a great deal on a great car for my mom. Sam found the perfect car for her in her price range. She couldn't be happier. Not the first car our family has bought here. We'll be back.

karthik elaprolu

★★★★★

a month ago

I had a great car-buying experience at AutoNation Spokane Valley, thanks to Brandon. He was professional, patient, and very transparent throughout the entire process. Brandon took the time to answer all my questions, explained everything clearly, and never made me feel pressured. He made the whole experience smooth and stress-free, which I really appreciated as a first-time buyer in this area. I’d definitely recommend asking for Brandon if you’re looking for an honest and helpful salesperson.

Tony Sammons

★★☆☆☆

a month ago

I was hopeful in 2026 car dealerships would have realized buyers don't like the traditional high pressure dealer experience and would have developed more sincere sales approaches. I contacted this dealer to get a simple price on a vehicle we are interested in purchasing. We are well qualified and shopping around to find the best price without getting sucked into the physical dealership to play all the same old games. Not only did Amaya repeatedly ignore my simple request of their best price on the vehicle in question, she disrespectfully ignored my declination to provide additional personal contact info as we have no interest in being added to a marketing database. My experience here was not surprising, but nonetheless, still disappointing.

Jaymin Mahler

★★★★★

2 months ago

My wife and I worked with Brandon, who went above and beyond getting us in a used Ford Bronco they had on the lot, we flew up from Salt Lake City, and he even went as far as picking us up at the airport in the car we were looking at. Overall the experience was awesome, and we love the car! Thanks Brandon 🤘

Jeff and Karen Friend

★★★★★

2 months ago

Our salesman Cameron was absolutely fantastic. They didn't have the vehicle that we wanted and Cameron and the rest of the Auto Nation team worked hard to locate one that we did. One was located and Cameron went above and beyond by going to get it and delivering to us at our home. Our whole experience at Auto Nation was absolutely wonderful. Everyone was extremely helpful and the process was quick and very positive. 100% recommend. We are absolutely in love with our new car and couldn't be happier.

Raymond Williams

★★★★★

3 months ago

The people at Autonation are different than the ones I’ve found at lots in the past. They care about the person, and know what a vehicle means to an owner or driver. When I faced a mechanical issue with my 2024 Honda Accord, the warranty from Honda would not cover it. Seeing me, and being human enough to put themselves in my shoes, their service department stepped in and took care of the issue anyways.They were willing to lose money to fix my car. Why? It was the right thing to do. When life no longer made sense for me in the Accord, I took it to them for trade in. Their sales team worked with me over several days as I weighed other trade-in options. In the end, I drove off in a car more suited for my current needs and actually made a little money off of the trade in as well! For contrast, the Nissan down the street wanted me to give them 7k more for a similarly valued trade! If you are a person with bad experiences on car lots — give these people a chance. They go out of their way to meet you where you are at. I’ve never drove off their lot feeling like they had worked me over. Rather, every time I leave Autonation Honda in Spokane Valley, I wonder how they can even do that! Because of how they treated me, they will always be my first choice for automotive needs.