About Business
Conveniently located in Waterbury, CT, AutoZone Auto Parts has established a strong presence in the Car Repair market. They have specialized expertise in Auto parts store, Car accessories store, Car battery store, making them a top-choice Car Repair specialist in Waterbury. Backed by 597 satisfied customers, they currently hold a prestigious 4.2/5 star status on our platform. They take pride in serving the diverse needs of Waterbury, CT residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, AutoZone Auto Parts is the go-to destination for quality and service in Waterbury, CT.
Google Reviews
Spencer Leggett
★★★★★
a year ago
Polite manager let me fix my muffler real quick in the parking lot can't thank him enough!
Rafka Z
★★★★★
a year ago
Isiah was amazing! Great customer service and helped me put my wipers on the car
Kamesha Ellis
★★★★★
2 years ago
Staff was very friendly, great customer service, and knowledgeable staff. Alejandro helped me my car wouldn't start he ran the diagnostic test helped me get the correct part to repair my car and was extremely patience considering I know nothing about car overall completely happy my car is now up and running without any issues.
nikor lopez
★★★★★
2 years ago
Idk about anyone else’s experience but I had a person help me purchase and install my car battery. I wish I remembered the person’s name but it was a couple weeks ago,sorry. Anyways I had a great experience. The service was fast, the people were friendly and professional.
Stacey Rivera
★★★★
☆
6 months ago
Norman was extremely patient and helpful !!! Great service
Bobby Jackson
★★★★★
2 years ago
I had a wonderful experience with Angel and I believe you need more employees like her. Not only did she help me with my purchase. I had a chance to share my faith in Christ with her. Thank you Auto Zone
Kayla Rivera
★★★★★
a year ago
The Check Engine on my car went on, so I stopped at this location and was taken care of Michael. He was such a sweetheart and helped me with getting the diagnosis, picking the part, and checking me out. He was a pleasure and made my experience a good one! Gracias por todo!
Whynot
★★★★★
3 years ago
I’m satisfied with the service here! I had a few questions in regards of my wiper blades that I needed to change and a lady assisted me finding the right ones for my car. A young man also assisted me placing the new windshields on my car! He has curly hair, I think his name is Jonathan, he speaks Spanish as well. He was very nice and helpful!
N T
★
☆☆☆☆
2 years ago
1.Don’t waste your time. I called to asked if they can change my battery because my car died and the road side assistant told me to go there the person then asked my “why you assume we change batteries” I was very confused. I just said the person who jumped my car told me to come here. I told the employee that instead of asking me why am I assuming just simply say it’s not a service we offer. I then called another location and they told me to come to this same location because they do. So unprofessional everyone just seem like they are just hanging out on the clock instead of running a store. 2. I was leaving out of the store to look at my car and went to bend down and tie my shoe and another customer was leaving out and hit me with the door I turned around and he said sorry. The employees and what also look like a supervisor because he had on a different color shirt rushing to the door yelling at us in English and Spanish telling us not to leave the store I am trying to ask them why they are completely ignoring me! Turns out the guy was stealing stuff and thought I was with him and didn’t even address me or apologize it was embarrassing all the people in the line were looking making it seem like I was there to steal when I am over here ASSUMING that I can get my battery changed instead. Simply ghetto as hell! Please just go to the other Waterbury location! way better and they seem happy to help
Annette Yadira Rivera
★★★★
☆
3 years ago
Great customer service assistance and discounts granted 👍
Luis Molina Atiencia
★
☆☆☆☆
9 months ago
10 staff people and can't attend to two waiting customers advance autoparts is in the front
Emma Taylor
★★★★★
9 months ago
My car quit on the street. The staff helped push my car in their parking lot for safety until my emergency roadside truck arrived. The staff was very friendly and thoughtful. Thank you and God bless
Michael Falcha
★
☆☆☆☆
8 months ago
The app informed me that a part was available for purchase, so I went ahead and bought it. However, when I arrived at the store, they said they didn’t have it in stock. I was willing to drive to get it, but it was disappointing to find out they had none available. The employee at the desk advised me that it's better to call the store directly rather than rely on the app.
Charles Young
★★★★★
7 months ago
Genesis had wonderful customer service, very professional,She helped me with a bundle deal,a special that they had going on,helping me to save money.Thank you so much Genesis.😊
Flame Hashira
★
☆☆☆☆
11 months ago
Used to be a good store now their hiring people that don't want to work and don't prioritize customer service. I didn't want to post a review but after emailing the district and regional manager and formally filing a complaint with customer service with no follow up or notice of action for more than 2 weeks this is all I can do and never go back. Do yourself a favor and avoid this store or at least the sales associate, Bianca. Rude, disrespectful, all around unpleasant person to have working in a customer setting. She's lost you my business.
Dustin Chasse
★★★★★
5 months ago
They have a good inventory compared to other AutoZone locations in Waterbury CT. Employees where respectful and knowledgeable.
adrian lopez
★
☆☆☆☆
3 weeks ago
👎 The supervisor has a bad attitude and provides poor service.
Joaquin Ángel
★★★★★
a month ago
The people there are good even offer to change my wipers without me asking.
Lisa Torrez
★
☆☆☆☆
3 months ago
Terrible customer service. My mom simply went in to ask a question about a battery and the warranty on it and THE MANAGER was rude. He didn’t want to give her any information. She asked if they changed batteries which ALL AUTO ZONES do, he said no we don’t do that, I’m not doing that, go to a mechanic. She stated but she’s paying the mechanic what she can pay him. She then asks for the number of another autozone and he says, “you asking for too much now.” We will be taking this up the chain. It’s not even about changing the battery, he was straight up rude. Do better, it costs $0 to be kind.
Mayra Velez
★★★★★
a month ago
Great customer service, the store manger was very helpful, he found the correct wiper blades for my vehicle and helped me installed them.
