AutoZone Auto Parts

Natalie G

★★★★★

a year ago

Fantastic customer service! Jorge & Dino were super helpful! They checked my battery and took time to show me what was going wrong. I was in and out with a new battery within just a few minutes! Thank you!

Beautiful Pieces

★★★★★

a year ago

I called ahead to see if the store had my headlight I needed in stock. The lady on the phone was super helpful. When I walked in the store I was greeted immediately and was told that Jorge would help me install the light as I had asked for assistance when I had called. Jorge and Kullen were amazing and made fore sure my light was installed. Thank you again for excellent customer service!!

Kare

★★★★★

a year ago

Great service! I came in to replace a headlamp for my Rav-4. The Zoner (I think that’s how the company refers to their employees) was excellent. She helped me locate the right bulb, talked me through several options, and after my selection even did the installation. She was so pleasant, upbeat and helpful. I asked if I could offer a tip and she declined. She said if I could leave a review instead that would be appreciated. I don’t recall her name and it’s not on the receipt, but for the manager … she was working on 9/6 and it was around 5:30p.

Mohammed Abood

★★★★★

a year ago

Riley at AutoZone provided exceptional service! He was knowledgeable, friendly, and went out of his way to ensure I had everything I needed. I always have a great experience with all the staff at this location—they’re consistently helpful and professional. Highly recommend!

Christian Ricca

★★★★★

a year ago

Customer service was top notch. Autozoner Nate made sure we where taken care of ensuring we had both the tools and equipment for the Job. The staff where wellcoming and helped us through our vehicle issues while also recommending items in order to save a bit of money for the customer.

Samoa Silofau

★★★★★

11 months ago

This Autozone is the best location! Riley was so helpful in not only helping me find the right bulb for my low beams, but even installed it. These guys are so sweet thank you so much again!!

Julie Hunter

★★☆☆☆

4 years ago

The only reason I stopped in was for a diagnostic reading to find out why 'check engine' light was on. I was told they could loan me tools but not do a computer check as it is no longer a service....my first 💡 was( how do I Know?? What tools I will need without a test reading????) Second 💡 Do I LOOK LIKE I KNOW WHAT TO DO WITH ANY KIND OF TOOL YOU MIGHT FEEL FREE TO LOAN ME????

Elliott Allen

★★★★★

a year ago

Two employees I've been helped by in the last weeks on 2 different cars have been so helpful. They steered me in the right direction on both vehicles and made me have confidence that they cared about what they were doing. I'm impressed. I will be going back when I have auto issues for advice or parts.

Regan C.

★★★★★

a year ago

Kim at store 1198 did a fantastic job helping me get my battery replaced. She installed it for me and showed me how to do it so I can in the future! 10/10 recommend stopping in for any of your car needs.

Alyissia Snyder

★★★★☆

8 years ago

We went in and they knew how to quickly help. They did give me the wrong socket but I honestly do believe it was an accident. Upon my return for the correct piece they were sincerely apologetic and corrected the issue.

Eileen H. Monti

★★★★★

10 months ago

Wonderful service! Was unable to start and needed a jump, after coming home from a long cross county trip. Thomas was excellent. Got me the correct battery, a kit to keep the connections clean and installed it, all.on record time. I'm now confident I can finish the last 3 hours of the trip. Thank you, Thomas!!!

Doug Duane C Prouty

★★☆☆☆

4 months ago

I never use this unless O'Reillys dont have it in stock..but I brought them back a heater motor that didnt fit this 2004 Mitsubishi endeavor 3.8. Its a shame that when you should knkw the vehicle the year and model and look on the screen that they give the right product means the right auto parts that are given on the computer as you asked for. I brought it back and they gave me the wrong heater motor to begin with. 10 time they failure to give me the right product or auto parts to put in my vehicle. I will never use Auto Zone again EVER.

Kevin Beck

★★★★★

2 months ago

AutoZone is a great place for car parts. Everytime you spend over 20$ you get a point. And every five points you get 20$. That's a pretty darn good deal.

Dmitriy Chayka

★☆☆☆☆

6 months ago

Bought a cylinder head at the AutoZone on Overland in Boise for my 2017 Ram 1500. I gave them my VIN and they said it would fit. Traded in my old head for the $150 core discount. Brought it home, opened the box, and right away noticed it was missing a bolt hole on the exhaust side. Took it back and they told me “that’s just how they come” and the only option was a refund. Problem is, they kept my original head and wouldn’t give it back. So I’m out my old part, which was worth way more than $150. Feels like theft on their end. Be careful trading in parts here they don’t make it right if they mess up.

Sarah Wasserman

★☆☆☆☆

4 months ago

Well now I know why most of the men I know go to O'Reilly auto parts. Called about a gas cap. Angie answered the phone first I told her what I needed then had to repeat myself 4 times. Then she says we may have it. I asked what do you mean you may have it? That's when she snapped and got so rude about how she can't hear over the beeping which was a sensor in my car(why I needed the gas cap) and the people talking in the store. All I know is Angie just about got a visit from me to let her talk to me like that in person. Autozone do better with your halfway employee that needs a lesson in customer service.

Renae

★★★★★

2 months ago

The guy there was super helpful, asked what I was after and looked up all the options in the computer to make sure I was getting the right thing. Super quick, super easy. In and out, no problems.

Keith Mcconnell

★★★★★

4 months ago

My son and I were having unexpected battery issues with his car that needed to be immediately fixed as I was driving it home the next day to the Sacramento area. We worked with Jeremy at Autozone to test, charge and tighten our battery throughout the evening. He was extremely helpful and did everything possible to ensure the battery and car was ready to drive the next day. We really appreciated his patience, expertise, urgency and care!