Reviews
Rockey Clark
★☆☆☆☆ 4 weeks ago
Jessica Phelps
Super helpful staff! Clean store, great options for license plate holders ;)
★★★★★ a month ago
Cody Kraske
Jamal was great to work with. hes a great asset to your team!! I like this location and the staff here are helpful and go out of their way to help. Keep up the good work
★★★★★ 2 months ago
Daniel McNeill
Excellent customer service, Marquel and Ryan did a great job!
★★★★★ 3 months ago
Karla Stricker
Horrible customer service, yesterday I was absolutely insulted by the manager. He hung up a customer twice trying to pay for a part that I was picking up to fix their vehicle. They live in Roundup and their truck is in Billings.
I will never use the Grand Store ever again.
However the 24th street store and the Heights location have always treated me well.
★☆☆☆☆ 3 months ago
Tom Harrison
Auto Zone is a well stocked auto parts store. Good help & responsible people.
★★★★★ 4 months ago
Jozie Bowman
The folks that were here are excellent! Jamal, Miguel, and Jenn Helped me out today. I needed a blinker light replaced, and you have to take out the little plastic pins which I was nervous to do. Jamal ( the manager) used the opportunity to show Miguel and Jenn a few things as they are new. Very impressed with the way he went about chatting with them as well as myself. As a person who has worked in customer service and management for 15+ years, this was fantastic to witness! My blinker is successfully fixed, and they will have my future business!!
★★★★★ 4 months ago
LaVina Burns
Very helpful!
★★★★★ 4 months ago
Charlotte Lynn
I went to Auto Zone on 14th & Grand. Michael’s customer service was “over the top.” Greeted with a smile and asked how he could help. He helped with the problem, smiling the entire time. It was a great experience. Will definitely recommend Auto Zone.
★★★★★ 5 months ago
James Waggoner
★★★★★ 5 months ago
Patrick Davis
★★★★★ 5 months ago
Sander Domaszewicz
Great spot and really great service by the ex-California guy the morning of 7/18/24!
★★★★★ 6 months ago
Barbara Domaszewicz
Just got our oil changed in our RV. Great customer service with pride of place and workmanship/workwomanship. You don’t see that too often these days. Thank you!
★★★★★ 6 months ago
marlayna troxell
Benjamin was beyond wonderful. Helpful, hilarious and knowledgeable. He needs a raise or two!
★★★★★ 7 months ago
Cindy Kilpatrick
Wonderful customer service from Benjamin N I will be recommending everyone to him and wherever he goes! I was so afraid to go to AutoZone for all of the reasons as we all know why, and I was treated with such respect and such kindness. I will be following him forever.
★★★★★ 7 months ago
Jason Swensen
Great service
★★★★★ 8 months ago
Ricky E Hawkinson
★★★★☆ 8 months ago
Dennis Toews
Very helpful workers.
★★★★★ 9 months ago