AutoZone Auto Parts

Tammy Askew

★★★★★

9 months ago

Excellent service. The staff is friendly and very helpful. Garrell was amazing! He was patient and knowledgeable. I will definitely return.

Kellie McIntire

★★★★★

a year ago

Excellent, excellent customer service!! They were able to help me with the right type of windshield wipers and easily got them installed for me! This is a store to come back to, friendly staff and wonderful customer service!! I didn't get the staff's name, but she was extremely helpful!

Darrin Naylor

★★★★★

7 months ago

Well stocked, pleasant atmosphere, great selection! The sales team were exceptional! Jade is terrific.

Kywan Woods

★★★★★

7 months ago

I wanna give a shout out to Jarrell ! That man is a life saver ! He went out his way in 100 degree weather to make sure my car and my experience was perfect! When I come here I’m asking for Jarrell EVERYTIME !

Jessica Craft

★★★★★

11 months ago

Jarrell Ellis was awesome! Best service experience I’ve had with AutoZone! He went above and beyond! He was very determined and detail oriented with helping me and very professional! He most definitely deserves a raise or General Manager Position!! Thanks again!!!!

Lanetrius Davis

★★★★★

4 months ago

Monifa was great to me that will make me come back and sened people to her

Pamela Toles

★★★★★

7 months ago

I needed a headlight changed for my Chevy Equinox, and Jarrell Ellis delivered! Jarrell did not stop working on my car until the job was done. He knew exactly what he was doing and didn't mess up the inside of my vehicle. He changed the light out for me and potentially saved me two extra trips to other stores and a lot of money. This is a good, hardworking man, and I hope he continues to do the work he's doing! God bless!

cynthia moore

★★★★★

9 months ago

I went to Auto Zone on May 28 and Gyronica greeted me with a smile and asked how she could help. I needed a diagnosis on my Avenger & she got the equipment & came right out. When she ran the report she told me what I needed & she even pulled up a price lost so I could see what it would cost. She was very helpful & so friendly she really made a bright spot in my day !!! She has customer service down to a fine art. Her manager should be very happy with her work attitude and smiling face providing great service.

Ga_Broke

★★★★★

7 months ago

Jarrell Ellis was the man. Super nice, friendly, professional, and knowledgeable. I will not go to another part start again knowing that Auto Zone store 1405 provides top tier services as Mr. Ellis did. Thank you again sir! 💪🏾💪🏾💪🏾

Yessica Elizabeth Cervantes

★★★★★

11 months ago

I had a great experience here, all thanks to Jerrell!! He did such an amazing job! He was very, very helpful when I called the store and when I arrived. He took his time to help me and others out. I can tell he has great knowledge in what he’s doing. I will continue coming here!

Kahliah Smith

★★★★★

7 months ago

Me not knowing anything about cars i came in needing a battery check and engine check , Jarrell made sure to check for any warranty i needed for a battery and hopped right into action ending in my getting a free battery and replacement. He was helpful and kind and very willing to explain what i needed for my car. Thank you kindly and will be returning!!

Alexander Linzy

★★★★★

9 months ago

I just wanna give a huge shout out to the team member that works there his name is Bob! He changed out my battery today and he was extremely professional and extremely polite. I definitely recommend this place. If you have any issues with your car, they got me in quick and fast at a decent price.

Omar Ahmad

★★★★★

8 months ago

Mr. Gianni was very helpful recommending me the right battery to the terminal protectors and free warranty. always appreciated

Maya Kay

★☆☆☆☆

a year ago

Very Unprofessional and tore up my brand new 2022 vehicle. Went in for a battery install and they messed up my electrical and still couldn’t replace the battery. Cost over 2k in damages all for a $120 battery install. No lights on before going and now my dashboard is lit up like a Christmas Tree

joshua Torres

★☆☆☆☆

5 months ago

If you are military, I would steer clear. Managers demeanor towards other costumers and myself was very unprofessional. The manager was very condescending and went against policy knowingly, while other staff had to recommend going to other alternate store where they actually honor policy.

Kiandra David

★☆☆☆☆

4 months ago

I went to purchase interior plastic detailer and asked a representative for assistance as I did not know which was best for my vehicle. She explained that she did not know anything about the products but suggested I use a product that was for exterior vehicle scratches. I ended up going with one of her suggestions and explained that I would immediately use the product (considering was parked outside) and if it did not work I would return it. She stated she “did not hear anything.” Following, the product did not work for the intended purpose so I returned inside to return it. The employee seemed frustrated and stated “I can not return this because I can not sell it.” I stood there confused because of her reaction as we had a whole conversation prior to my purchase and I specifically asked her for guidance. In frustration, she told me she could only offer me merchandise credit, which was fine. However, as a customer I was extremely displeased because of her service. I will no longer be visiting this location. Going forward I am willing to drive the distance for better customer service.

Dominique Murray

★★★★★

3 months ago

Monifa was absolutely amazing! I needed my battery replaced and I had already been to another location that turned me away due to it being cold outside. She helped me and educated me on why it died quicker than typical. She was kind, quick and professional. Great job, she should train the other locations on customer service!!!! 🙂