About Business
AutoZone Auto Parts brings expert Car Repair solutions to the local community in Fredericksburg, VA, Fredericksburg. From Auto parts store, Car accessories store, Car battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Fredericksburg, VA appreciate their attention to detail, leading to a consistent 4.5/5 rating from 159 reviewers. By focusing on the specific requirements of the Fredericksburg, VA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Fredericksburg, VA and beyond.
Google Reviews
Justin Maldonado
★★★★★
6 months ago
Great costumer service and excellent team
Ryan Wescott
★★★★★
4 years ago
This is one of those chain auto stores that the staff makes the store fantastic. Stopped in for an alternator since pep boys wanted to charge $650, they ordered one for pickup, and helped me get the belt back on the next day (I was stuck in the lot overnight). They were super nice and overall a great experience compared to most auto shops. Go here if you need stuff nearby.
Baylor L
★★★★★
3 years ago
Fantastic customer service! Dropped in around 7:30 on a long road trip home. It was dark and cold outside and we were left with two headlights out as well as a turn signal. A young man helped us replace all the bulbs from a Fiat 500 all in the dark parking lot. He even helped us with returns as well! I wish I got his name but he knows who he is. He went above and beyond. Saved our whole trip and even educated us on how to replace a bulb!
Kadye S.
★★★★★
2 years ago
Yall are top tier. I came in for a set of windshield wipers and Karen set me up. Told me what to expect and kept my safety and budget in mind. Super personable and helped ease my mind since I don't know nothing about cars. Easy,great customer service,funny as hell,and she had me in and out. 10/10 customer service
Sindy P
★★★★★
2 years ago
This location is really lucky to have an employee like John, who is the best. The first time I had a problem with my truck, I had no idea what to do or what to expect; fortunately, he was there and knew exactly what to help. He was incredibly professional, friendly, and informed, which was a huge relief. He even gave me some pointers for the future. Thank you, John, and keep up the wonderful work.
Erin Williams
★★★★★
2 years ago
Automotive trouble stresses me out so badly, but I was really grateful that Levi was there to help ease the burden and make sure I had the right parts for my car. Excellent customer service, even when it was close to closing for the night. I wasn't rushed or dismissed! Consider giving him a raise because that level of customer service is rare these days!
Anna V
★★★★★
a year ago
Came here on a Monday evening after jumping my car's battery. Called the store to have someone come out to check it. Chris came out and began testing. He was very informative about the current battery I had and what might be going on. I know nothing about cars and have felt that past workers in the auto industry take advantage of that, so I was fully prepared to bite the bullet and get a new battery. Chris was thorough and suggested he take it out and try to charge it with the store charger. I agreed. Not 20 minutes later he called and said unfortunately the amps on my battery were bad. He gave me my options for the new battery and installed it moments later. A sudden dead battery can be stressful but Chris at this location made it as easy as possible and ensured I had exhausted my options before committing to a new battery. I recommend him and this location for anyone in need of battery assistance!
Alaline Seth
★★★★★
a year ago
I went there to get my car checked out. I believe his name was Joshua M. Or W? Should've wrote it down. He was amazingly helpful. Told me I should try an oil change before I do anything else. It worked. Probably save me hundreds of dollars just from the diagnostic fees. Def will be coming back. He knows his stuff. Give that man a raise. He worked on 12/2/24 around 3:30pm at store #3936
Omar Abderrahman
★★★★★
11 months ago
I received excellent customer service from a young gentleman named Hubaib, who was incredibly helpful and went above and beyond to assist me in fully decorating my car with a Hello Kitty theme.
Jeanpaul Saba
★★★★★
6 months ago
Hubaib, helped me alot multiple times with everything, best customer Service hands down.
Gnarly G
★★★★★
3 years ago
This is a good Auto Zone. Mikey A., especially, went above and beyond in the customer service department. I was stranded and he knew just what I needed to do and the exact tools I needed to make my repair happen. Give that man a raise!
Kashif Sheikh
★★★★★
6 months ago
I visited AutoZone, and Hubaib and Matt were incredibly helpful! They really went above and beyond with their service.
Susan
★★★★★
Edited 11 months ago
Went in to get rear wiper blade for my Honda crv. The young man at the register let me know it wouldn't work what I picked. Got the right one for me and put on my car for me. Excellent customer service..!
Alicia Campos
★
☆☆☆☆
a year ago
This location does not foster a team-friendly environment. While I understand that learning on the job can be challenging, it’s unacceptable for team members to abandon a colleague during a busy rush, especially when multiple customers are waiting in line. At 5:40 PM—peak hours—there were employees who could have been assisting customers instead of focusing on other tasks, yet the line remained unnecessarily long. Employees will publically bully their newer coworker instead of supporting them. The lack of teamwork, poor customer service, and overall disregard for both employees and customers make this a location I would not return to.
RYAN “CHIBOI” ROUHSELANG
★★★★★
2 weeks ago
Carlos Is Super Anointed!!!🤍🫡🙏
T B
★★★★★
6 months ago
Manager went out of their way to help me. Called around to multiple stores to find the battery I needed. Actually delivered the battery to where I was working. The bald guy is a good dude.
Patrick Mozingo
★★★★★
6 months ago
I went to my local autozone and saw the most amazing employee of my life named Justin. He was very nice and generous. He also changed my car battery for me and gave me excellent car advice. JUSTIN IS THE KING👑👑👑
Motokid996
★★★★★
6 months ago
Immaculate service, the young gentleman came out to my car and thoroughly explained what the code they read meant and tbe process it would take to replace it. The crew was very knowledgeable and provided great advice. Would recommend to everyone.
Kan'yae Patterson
★★★★★
6 months ago
I had an amazing experience at the autozone. Justin was incredible knowledgeable and kind. Not only did he help me pick the perfect battery for my car, but he also installed it on the spot. I'll definitely be back for all my car needs.
Muhammad UMER Hassan Mehervi
★★★★★
6 months ago
I had an outstanding experience thanks to Hubaib! He helped me with my timing belt kit and was incredibly professional and well-mannered throughout the process. He represented the store in such a positive light and really stood out with his excellent customer service. Not only was he on top of everything with my timing belt, but he also went above and beyond to assist me with my battery replacement. It’s rare to find someone so dedicated and genuinely helpful. Hubaib made the entire experience smooth and stress free. I truly appreciate his efforts and highly recommend asking for him if you want top-notch service. He’s a real asset to the store
