About Business
Old Town AUTO Repair (HYBRID) is a leading Car Repair specialist serving the Fredericksburg, VA, Fredericksburg area. They provide a wide variety of solutions, including Mechanic, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 5 verified reviews, their reputation precedes them. As a locally-owned business in Fredericksburg, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Fredericksburg, VA.
Google Reviews
Marie Johnson
★★★★
☆
a year ago
Been going here for years , I believe they are under new ownership but to say the least they never disappoint me ! The young lady at the front desk is always super friendly and keeps you informed could use some life into the office but outside of that 10/10!!
Fahed Baniissa
★★★★★
a year ago
Very excellent service and amazing communication between customer and team 10/10 would recommend them to anyone who wants to deal with a trust worthy mechanic.
Asmaa H. Abughazaleh
★★★★★
a year ago
I have been a long term friend and customer of Muath and cannot but say that I will not trust anyone with my 2024 Hyundai Tucson Hybrid but him.
Mohammed Zead
★★★★★
a year ago
I came in to this shop to do a transmission repair on my 2019 Camaro SS and I was greeted by amazing staff members who helped me and got my car fixed really quickly and made sure to keep me updated throughout the process.
Ahmad Alawneh
★★★★★
a year ago
They are very humble and helpful they helped me when I wanted my car repaired as soon as possible. They were also honest in their service.
Mohammad Alhamayel
★★★★★
a year ago
The staff at old town auto repair were incredibly friendly and efficient, making my experience outstanding. I highly recommend this business for its excellent service and welcoming atmosphere
DJ Love
★★★★★
8 months ago
We had our 2007 pruis battery replaced and it was a wonderful experience! Respectful and fast I'll use them again everytime.
Deema Al Husari
★★★★★
a year ago
Best mechanic shop in town.. very friendly staff and excellent service! If you’re ever looking for a mechanic service for your vehicle (as big as engine fix or as small as oil change).. this is the place to go to. Reasonable pricing and high quality finishing. Highly recommended!
sofian alkhaldi
★★★★★
a year ago
I brought my car here three months ago. My car was not driving. Good they diagnose my car and they find out my hybrid. Battery is not good. They replace my hybrid battery now the car is running great they give me a good price and good warranty. Thank you.
A L
★★★★★
a year ago
This place is awesome! I got a flat tire downtown on my lunch break around 12:15 and pulled in here on a whim. My tire was too damaged to patch, so they said they could get me a new one in TEN MINUTES. I was back to work by 1:00. Highly recommend!
Angela Garcia
★★★
☆☆
9 months ago
My family has gone to the location for a few years , I have come back to the area and gave it a shot but the prices are OK compared to most but under new ownership and I will say we were a little disappointed. Mr Joe cared about his customers you can go for the work but I recommend getting your parts yourself other than that I would return possibly if in the area again . But after leaving I found my parts I had paid $300 plus dollars online for savings of 90 dollars and some more on others .. save your money and shop for yourself or brace yourself for the price
Ahmad Zuhair
★★★★★
a year ago
They take care of everything Good price Great service They are fantastic people (Mike and loai ). Also, when they test my car to figure out the problem the report was accurate and they fix it as fast as possible. The last thing is they got cars for sale My friend bought one and he said that the car is best
Maher Madi
★★★★★
a year ago
Old town Auto repair came highly recommended by my co-workers. It's easily accessible and the staff is friendly. They are very accommodating to scheduling. Prices seem fair, and work is done within a reasonable time.
Michael Wilson
★★★★★
a year ago
I want to thank co-owner Mike and Old Town Auto Repair employee Bre for the excellent service I received earlier this week. Unfortunately, my vehicle broke down on Sunday evening on Caroline Street. I called Old Town Auto Repair on Monday morning, and Mike quickly arranged for my vehicle to be towed to the shop before 11:00 AM to avoid a parking ticket. Not only was the situation handled promptly, but the repair itself was reasonably priced for the new starter that was needed. This was my first experience with the business, which is under new management, and I couldn’t be more impressed with the service I received. Highly recommend!
Saeed Alrisheh
★★★★★
a year ago
Finding a professional and honest mechanic is rare, but Old Town Auto Repair is a true gem. The team always conducts a thorough inspection of my car and provides thoughtful suggestions and recommendations. Most importantly, they never push unnecessary repairs or replacements. Their transparency and trustworthiness set them apart. Even though I live in Fairfax, Virginia, I willingly drive 60 miles to Fredericksburg just to have them handle even the smallest issues with my car. That’s how much I trust their expertise. I highly recommend Old Town Auto Repair for anyone looking for reliable and honest service!
Tom Al
★★★★★
a year ago
I can’t be more thankful. They were very helpful and honest. One of the best services I got. Keeping my car clean, honest advices and affordable prices. Normally,I don’t do reviews. But they deserve being reviewed because they gave me the best service I had comparing with my previous experiences. Thanks folks. Keep going with your great job
Eric Jensen
★★★★★
11 months ago
This is a very experienced and honest mechanic. He fixed my 270,000 mile Prius hybrid w rebuilt engine and in-line batteries. He also helped repair under support system in my near-classic Jaguar. Very reasonable rates.
Sam G
★★★★★
a year ago
Great mechanic shop. My wife’s car broke down and I heard good things about old town auto. Took my car on Tuesday morning around 10 am and had it repaired the same day. It needed a starter. The shop diagnosed it quickly and ordered the parts and did a great job. They’re very reasonable, I was expecting to pay much more . Bottom line. Professional and honest shop. Highly recommended.
Nathan Hobbs
★★★★★
a year ago
What a great experience! I saw them in late January for a state inspection and oil change. (On the website I was just able to sign up for the state inspection but in person they said they had time for the oil change too.) I ended up needing a number of things to pass and they actually drove to get the parts so it would be done some day. The service here is exemplary and the people really know their stuff. It was so refreshing to go somewhere where customer service was so highly prioritized. I also had a great experience with the office staff. Everyone is just so helpful here.
Kameron Davis
★
☆☆☆☆
a month ago
BUYER BEWARE❗️Shoddy workmanship and poor customer service. If you value your time and expect high quality work, DO NOT COME HERE. I have a 2007 Lexus GS450h that came in on 12/26 with an ABS issue. Mo, the owner, recommended I change my water pump because he heard sounds coming from the engine. I agreed to the recommended work and received the car back on 1/5. They said they were waiting for a part for the ABS issue but replaced the water pump. Before leaving the lot, I checked under the hood. My engine and fluid covers were loose and connected by only 1-2 bolts. I asked them to properly install the covers before I left. Over a month later, I did not hear from the shop about the ABS issue. However, the heat in my car stopped working and the engine began smoking on 2/11. I immediately got the car towed back to the shop, first thing Thursday morning. I did not hear back from them all day. When I called on Friday afternoon, Mo informed me I would have to wait until Monday to get a diagnosis. I reminded him the water pump he recommended is now failing, and questioned the lack of urgency in addressing a potential installation error. He agreed and said he would look at the car Friday before close of business. I didn’t hear from him. On Saturday my dad calls up and they tell him my car has a separate issue that requires at least $350 worth of labor, not including parts. So issue number 1: ABS was never resolved. Issue number 2: failing water pump not addressed. But they were able to look at my car long enough to determine a third and unrelated issue that would cost hundreds more to repair…hmmm. So if you weren’t able to look at the car until Monday, how’d you determine I needed $350 more work done? It’s obvious they found the installation issue and instead of fixing it under warranty, they tried to trump up charges to make it worth their time. I called the shop and told them not to work on anything further. I had it towed to another place, who let me know Old Town Auto Repair improperly installed my water pump, broke a bolt, and did not seal the thermometer properly causing me to lose coolant. Fran, the assistant at Old Town Auto Repair sought to cover their tracks by trying to have me sign an invoice stating they told me there was an emergency causing delays (they didn’t), my water pump was under warranty (they didn’t) and there was no antifreeze found (they didn’t). I refused to sign. It’s clear this shop did not want to honor my existing warranty and sought to charge me for miscellaneous work to cover the cost of the water pump fix. They have no sense of urgency to fix problems they created and blame the customer for everything. These people are frauds riding off the good reviews of past management. They have been reported to BBB and they’re not even accredited. Leave your vehicle at your own risk.
