Axtell motors

R.J. Lewis

★★★★★

6 months ago

Me and my 994 F-150 4x4 5L V8 were in town for a short work trip and I realized on my drive in that it had been awhile since my last tune up. My fuel economy wasn’t matching my previous trip here and my start ups were lagging a bit. Saw the reviews and figured I’d see if I could get squeezed in for a tune up while I was here. I lucked out and Keith was able to squeeze me in and get the parts needed as well, all for a great price, and done right here at the hotel I was at. Can’t say enough good things, highly recommend, 5 stars!!

Michelle Burkhart

★☆☆☆☆

Edited 5 months ago

Beware this guy took three times to fix the same issue & wanted to charge each time. He may fix your problem or just delay the problem. Grumpy Cussing Old Mechanic. -oh and bad at scheduling. :) Update response Called for a diagnosis/my truck wouldn’t start- he told me a starter Paid in full & I got the starter -$150 3 weeks later wouldn’t start I asked him if the wires/connectors were good/he said all good He said it was the starter-again paid in full-$150. 3 weeks later it WOULDNT START AGAIN/died in the road!! He said it couldn’t be the starter again-it was the positive cable on the starter-it was 100% off!!! He said his prices aren’t negotiable, yet he gave me a discount? Also asked the 2nd time how much did I charge you? His prices aren’t set. I nicely offered him $50 this last time since it was the 3rd time & it was a safety risk!! Then, he texted me till almost 11pm Update Response #3 Truly the smallest mechanic that has ever existed…. The $50. Was a pity payment since it was the 3rd time the same problem happened!!! You should go back to learn about engines or get a job doing something simpler you might actually understand. Sorry that you don’t like that you had to come fix your mistake on a Sunday, if you did it right the first time YOU could have prevented wasting my time as well. Peace, Love & Happiness!

Jennifer WhiteCrane

★★★★★

7 months ago

I phoned Keith and he was able to obtain the part and arrive at my home within an hour. He replaced my alternator and stuck with the quoted price. My car was back up and running in no time. I had already tried contacting a different mobile mechanic that ghosted me after my initial call. Thankful for Keith for being prompt and efficient.

Brenden Knode

★★★★★

6 months ago

Very good mechanic, showed up within 30 minutes of calling him on a Sunday. Very determined and motivated to fix the issue and get the car rolling back down the road. Definitely saving his contact information for future repairs. Very affordable, hard to beat that’s a fact!

MA Burke

★★★★★

8 months ago

Keith was able to fit me in within a couple of days; came over and diagnosed my battery issues, identified the cause, charged it up, and asked a reasonable price for his time. He ensured there were no other hidden electrical issues causing the battery to drain and didn't try to create drama or insinuate that anything else was needed or would be needed. I trust him and appreciate his professionalism.

Gregory Pellar

★★★★★

10 months ago

I very much appreciated Keith being available on a Sunday. He was very knowledgeable about my old Chevy truck and fixed it promptly and very reasonably priced. Highly recommended when you find oneself stranded in an unfamiliar location. I keep his number on call if needed again.

Anthony Fernald

★★★★★

10 months ago

I was more than pleased with Keith working on my car he was punctual on time and very reasonably priced he fixed my water pump and had the opportunity to have him also replace my brakes he did an outstanding job . I would refer him to anyone . He knows what he’s doing and was also someone with the demeanor to educate you about your vehicle if you were willing to ask questions thank you . !

Brian Banner

★★★★★

10 months ago

Can't find too many at-home service companies any more but Keith at Axtell Motors is one of a kind. I live out of state and frequent Tri Cities occasionally. When I know I'll be in town Keith is a quick phone call away and will come to wherever I'm staying. Prompt and competitively priced.

Taylor Bell

★★★★★

10 months ago

Keith SAVED the day. We pulled into Kennewick and my power steering failed. I called him on a Sunday afternoon and he immediately diagnosed the problem over the phone, assuming it was indeed the alternator, which it was, he picked one up on his way. Within a half hour of calling he arrived with the part and immediately got to work. It was a very hot afternoon and he completed the job within an hour. So thankful for Keith! His price was unbeatable and he really made our day.

Jeremiah Hawkins

★★★★★

9 months ago

Keith is a fantastic mechanic and has an ingenious business model. He comes to you! How’s that for convenient. No need to arrange for a spouse or a friend to interrupt their day to give you a ride to the shop.

Rob J

★★★★★

9 months ago

I had a pleasure to meet Keith on the 20th of this month. I was broke down on I 82. He said he would be there in 30 minutes. He was there in 30 minutes. I had been waiting on AAA since 9:30 in the morning. it was 3 o’clock, he was a lifesaver. Got my truck back on the road if you break down make sure you give him a call off the road and less than 30 minutes replacing a pulley and a serpentine belt.

Sharon Wells

★★★★★

a year ago

We just had the most incredible opportunity to have Keith work on our pickup. I can’t say enough about the quality of his work and expertise in which he performed. He was quick to respond to our request ( the best part is he came to our house and did all the repairs) I highly recommend him. Will have him again 10 Stars

Ron Peterson

★★★★★

6 months ago

Keith did head gaskets on my rusty 2006 gmc pickup returned to check out after the job was done. great ,knowlegable mechanic

Michael

★★★★★

2 years ago

I am not from the state and was passing through this past weekend. I had an issue with my engine where I was left stranded and worried how I can get my car fixed. I called him on Sunday morning where all the other shops were closed. He returned my phone call, we discussed what was going on, and he was nice enough to drive to where I was. He showed up after buying the part and started to work on my engine so my car would be safe to drive. I have piece of mind that I can drive home safely to the east coast. Keith was knowledgeable, patient, personable, and fair on his prices. Thank You you for helping an out of state traveler in need!

Andrea Roediger

★★★★★

2 years ago

We met Keith on a Sunday, while we were 250 miles from home, in 90 degrees, when our water pump went out. He was incredible- super knowledgeable, quick, and even fun to talk to. He had us back on the road in less than 2 hours (including time to go buy the pump) and didn’t rake us over the coals. I would absolutely recommend him to anyone.

Zuriel

★★★★★

8 months ago

Great communication fixed my truck when I was in a bind and even pulled up when I broke down to make sure I was okay and could make it home. Fair price and comes to you! 10/10 would go to him for work.

CJ Hilgaertner

★★★★★

3 years ago

My alternator went out as I was driving through Kennewick, and when I got into town, all the auto shops were either busy, or their mechanics had gone home for the day. After calling about 10 shops, I found Axtell Motors on Google and gave the number a call. Keith answered and drove to me to check out my car. He said that he didn't have the right transmission on him, but he drove 30 minutes to pick up the right part for my car. Keith was very friendly and worked on my car until it ran again even though it was 2 hours after he normally closes up shop. Thanks Keith for helping me not get stranded in Kennewick!