Axtell motors

Michael

★★★★★

2 years ago

I am not from the state and was passing through this past weekend. I had an issue with my engine where I was left stranded and worried how I can get my car fixed. I called him on Sunday morning where all the other shops were closed. He returned my phone call, we discussed what was going on, and he was nice enough to drive to where I was. He showed up after buying the part and started to work on my engine so my car would be safe to drive. I have piece of mind that I can drive home safely to the east coast. Keith was knowledgeable, patient, personable, and fair on his prices. Thank You you for helping an out of state traveler in need!

Ron Peterson

★★★★★

6 months ago

Keith did head gaskets on my rusty 2006 gmc pickup returned to check out after the job was done. great ,knowlegable mechanic

Sharon Wells

★★★★★

a year ago

We just had the most incredible opportunity to have Keith work on our pickup. I can’t say enough about the quality of his work and expertise in which he performed. He was quick to respond to our request ( the best part is he came to our house and did all the repairs) I highly recommend him. Will have him again 10 Stars

Rob J

★★★★★

9 months ago

I had a pleasure to meet Keith on the 20th of this month. I was broke down on I 82. He said he would be there in 30 minutes. He was there in 30 minutes. I had been waiting on AAA since 9:30 in the morning. it was 3 o’clock, he was a lifesaver. Got my truck back on the road if you break down make sure you give him a call off the road and less than 30 minutes replacing a pulley and a serpentine belt.

Jeremiah Hawkins

★★★★★

9 months ago

Keith is a fantastic mechanic and has an ingenious business model. He comes to you! How’s that for convenient. No need to arrange for a spouse or a friend to interrupt their day to give you a ride to the shop.

Taylor Bell

★★★★★

10 months ago

Keith SAVED the day. We pulled into Kennewick and my power steering failed. I called him on a Sunday afternoon and he immediately diagnosed the problem over the phone, assuming it was indeed the alternator, which it was, he picked one up on his way. Within a half hour of calling he arrived with the part and immediately got to work. It was a very hot afternoon and he completed the job within an hour. So thankful for Keith! His price was unbeatable and he really made our day.

Brian Banner

★★★★★

10 months ago

Can't find too many at-home service companies any more but Keith at Axtell Motors is one of a kind. I live out of state and frequent Tri Cities occasionally. When I know I'll be in town Keith is a quick phone call away and will come to wherever I'm staying. Prompt and competitively priced.

Anthony Fernald

★★★★★

10 months ago

I was more than pleased with Keith working on my car he was punctual on time and very reasonably priced he fixed my water pump and had the opportunity to have him also replace my brakes he did an outstanding job . I would refer him to anyone . He knows what he’s doing and was also someone with the demeanor to educate you about your vehicle if you were willing to ask questions thank you . !

Gregory Pellar

★★★★★

10 months ago

I very much appreciated Keith being available on a Sunday. He was very knowledgeable about my old Chevy truck and fixed it promptly and very reasonably priced. Highly recommended when you find oneself stranded in an unfamiliar location. I keep his number on call if needed again.

MA Burke

★★★★★

8 months ago

Keith was able to fit me in within a couple of days; came over and diagnosed my battery issues, identified the cause, charged it up, and asked a reasonable price for his time. He ensured there were no other hidden electrical issues causing the battery to drain and didn't try to create drama or insinuate that anything else was needed or would be needed. I trust him and appreciate his professionalism.

Brenden Knode

★★★★★

6 months ago

Very good mechanic, showed up within 30 minutes of calling him on a Sunday. Very determined and motivated to fix the issue and get the car rolling back down the road. Definitely saving his contact information for future repairs. Very affordable, hard to beat that’s a fact!

Jennifer WhiteCrane

★★★★★

7 months ago

I phoned Keith and he was able to obtain the part and arrive at my home within an hour. He replaced my alternator and stuck with the quoted price. My car was back up and running in no time. I had already tried contacting a different mobile mechanic that ghosted me after my initial call. Thankful for Keith for being prompt and efficient.

Michelle Burkhart

★☆☆☆☆

Edited 5 months ago

Beware this guy took three times to fix the same issue & wanted to charge each time. He may fix your problem or just delay the problem. Grumpy Cussing Old Mechanic. -oh and bad at scheduling. :) Update response Called for a diagnosis/my truck wouldn’t start- he told me a starter Paid in full & I got the starter -$150 3 weeks later wouldn’t start I asked him if the wires/connectors were good/he said all good He said it was the starter-again paid in full-$150. 3 weeks later it WOULDNT START AGAIN/died in the road!! He said it couldn’t be the starter again-it was the positive cable on the starter-it was 100% off!!! He said his prices aren’t negotiable, yet he gave me a discount? Also asked the 2nd time how much did I charge you? His prices aren’t set. I nicely offered him $50 this last time since it was the 3rd time & it was a safety risk!! Then, he texted me till almost 11pm Update Response #3 Truly the smallest mechanic that has ever existed…. The $50. Was a pity payment since it was the 3rd time the same problem happened!!! You should go back to learn about engines or get a job doing something simpler you might actually understand. Sorry that you don’t like that you had to come fix your mistake on a Sunday, if you did it right the first time YOU could have prevented wasting my time as well. Peace, Love & Happiness!

R.J. Lewis

★★★★★

6 months ago

Me and my 994 F-150 4x4 5L V8 were in town for a short work trip and I realized on my drive in that it had been awhile since my last tune up. My fuel economy wasn’t matching my previous trip here and my start ups were lagging a bit. Saw the reviews and figured I’d see if I could get squeezed in for a tune up while I was here. I lucked out and Keith was able to squeeze me in and get the parts needed as well, all for a great price, and done right here at the hotel I was at. Can’t say enough good things, highly recommend, 5 stars!!

Vivian Pangle

★★★★★

4 months ago

Keith came to our rescue yesterday (Saturday adternoon). Our alternator died on our way to visit friends and he answered our call immediately, quoted us a very reasonable price and arrived before the estimated time. He even gave us a discount on the repair. We are beyond grateful for all of his help. We cannot Thank him enough. Our friends kept his number for any future help they may need. Once again…Thank you Keith. You saved us from a nightmare. I highly recommend him. ⭐️⭐️⭐️⭐️⭐️

Lisa Parcell

★★★★★

3 months ago

Keith came out to the house, which saved us an expensive tow, and was able to get to the for of the truck's issue by trying lesser expensive fixes first. He was good enough to go get the part we needed, get it in the truck and get it up and running in a few short hours! I don't see us scheduling an appointment weeks out or paying dealership prices ever again when Keith is around! Thank you so much for the excellent service, impressive expertise and timely help. I highly recommend!

Uma R

★★★★★

2 months ago

Keith was so great! We have a 2008 Nissan Altima that stopped running over a year ago, he came right to our apartments where we had it parked. Our original issue was a broken valve cover, battery, and oil. He fixed that right up. He found an issue with our ignition coil and fixed that the following morning. Easy peasy! We trusted Keith with almost $300 dollars and our car keys to buy the parts and he came right back and started working on it immediately. Since we also did not have a working vehicle, he was willing to drive us to the bank, which we truly appreciate. Keith was so honest and upfront with the prices and broke down all the costs of parts and labor. He was so easy to work with and talk to. We will definitely be contacting Keith again for any future work and I would recommend him to anyone in the tri cities! PS: I stupidly dropped my vape in Keith’s car when he drove us to the bank and he was so kind to drop it off later that day! Thanks Keith you’re awesome!