Baker Automotive

Shannah Hampton

★★★★★

3 years ago

Chad & his team completely exceeded my expectations. They did such a phenomenal job restoring the outside of my car, it looks completely new! And they even detailed the inside of my car as a courtesy. I really appreciate businesses that go above and beyond. Highly recommend for all your auto body work!

Gabriela Roman

★★★★★

2 years ago

They were great with my car and the quality my car came back ... it looked brand new. They make sure you are set and they work with you. It may take a little while but atleast you don't have to worry about anything when you get your car back the problem will be 100%fix. They really treat you like family. Thank you for your services Chad definitely will be returning if anything happens to my car.

Sabrina Reavey

★★★★★

6 years ago

I was a first time customer and I had such a positive experience. I work locally and they even gave me a ride to work after I dropped my car off to be serviced for a wheel bearing. By 3pm they were all finished with my car and they picked me back up so i wouldn't have to walk. Nobody does this! I was blown away by their kind and genuine service. Extremely fair prices, transparency and honesty. I'm sold. Chad and Danielle are the best. They take care of you.

Jennifer Houghton

★★★★★

2 years ago

Stellar customer service, top notch! My truck looks AMAZING! After being rear-ended on the highway, I called Baker Automotive in Worcester. From the first phone call, I knew I was in good hands choosing them to do my lengthy repairs. It seems my truck also had some serious inspection too, as he laid out the list of what he “checked” for me as well. This company is owned by a husband and wife, and she works long nights weekly at the shop making sure they have every detail of service met. They do! Right down to the air freshener hanging on the rearview. Over 30 years in business! I will refer everyone I know that is in need of a shop where the customer is valued to Baker.

Junior A

★★★★★

8 months ago

Picked up my car today. They did really excellent work and I appreciated the great attitude.

David Smith

★★★★★

5 years ago

This is a family owned/operated shop and I instantly felt like family when first recieving service there. I recently had work done there for the first time, I'm a person that doesn't like change but this place was recommended highly by a few friends and I ended up making the switch. Who doesn't want to receive great service, pay less and most of all the honesty. They gave me all those things.The owners are very involved with their customers and employees. Very professional. Everyone was happy and very polite and helpful. I am old school so customer service, trust and honesty are very important to me and I was amazed of the whole experience. They explained in detail what they did and they even went as far as teaching me what the parts do and their functions. I wish I knew of this place earlier, these days a lot of garages and mechanics are not trustworthy and just out to get you. This shop is not that type. Awesome experience and top notch customer service. The "Family feel" is the icing on top. I highly recommend this place and you'll see what I'm talking about. No complaints except that I didn't know about them earlier.

Tracey Greene

★★★★★

6 years ago

In 2018 I had this establishment do some Rust work on my car. They did an awesome job on my vehicle you couldn't even tell that it there had ever been rushed there. Not only the roof but the bottom around the entire space of my car was done excellently. Sorry it took so long for the review on my behalf. I would recommend this place to everyone because they are so friendly and they do such a professional job on everything. And the customer service is excellent they're very friendly and it's family-orientated business. Love Baker automotive definitely

Aaron Wall

★★★★★

6 years ago

I took my Ford Ranger to Baker Automotive after an accident that left the right side of the truck severely damaged and the bed misaligned with the cab. They did an excellent job working with my insurance, keeping me informed, and getting it back together. I purchased the truck with only ~5,000 miles and it now looks better than the day I bought it. Their body work is top notch and exceeded my expectations.

TJ Yacino

★★★★★

6 years ago

My truck got hit bad on the left rear quarter panel and everybody wanted to replace the entire panel which would've been very expensive. Chad was able to save me some money by repairing it and even went above and beyond my expectations and touched up other parts of my bed along with my running boards. I highly recommend them for quality work at a fair price.

Vincent Malatesta

★★★★★

7 years ago

I could't be happier, my 10 year old car with minor damaged was treated like all the late model high end cars it was surrounded. Chad and crew are professional, friendly and make sure you don't leave until you are absolutely satisfied. I will be recommending them to everyone I know.

Katelyn McDermott

★★★★★

2 years ago

These guys are the best! I had an insurance claim on my car and they helped me the whole way through, dealt with my insurance company for me I never had to make one phone call. My car looked BRAND NEW when I got it back. You'd never know I was in an accident. Thank you guys so much. I will be coming back.

Michael

★★★★★

4 years ago

Baker Automotive is always available to take care of my automotive needs in an affordable and timely manner. I recently had my spark plugs replaced and they were very communicative, friendly, and provided excellent service at a very good price. If you're in Worcester or any surrounding communities, I highly recommend making Baker Automotive your go to place for vehicle repairs and maintenance.

Rachel Keith

★★★★★

Edited 7 years ago

Baker Automotive has fixed several of my vehicles and they always come out looking better than they did before the accidents! Chad is the best in the business! Danielle is very knowledgeable and they both give the best customer service and turn a bad event into a good experience. Thank you Baker Automotive!

Kristen Sleight

★★★★★

4 years ago

Baker Automotive was fantastic to work with! They went above and beyond to get my car fixed the way it should be. I can't thank them enough for all of their help! Definitely recommend to anyone needed body work!!

Susan T Ouellette

★★★★★

6 years ago

I'm writing a review because I'm so grateful for Bakers Automotive i met Chad and Danielle through a friend of mine and I feel blessed they took care of my truck like it was their own and every time I needed something they were there for me I can't say anything bad at all about them because they truly are amazing chad really cares about his work and goes out of his way to make sure that you have everything you need. His wife Danielle does too if you have any difficulty with your vehicle and you need auto body done I suggest you go to Bakers Automotive

yahya almalah

★★★★★

2 years ago

Great place to fix your car at! Big thanks To " Chad Baker " he did a great job on my car fixing the airbag quick service and excellent job. Recommended 100%

Linda Cantwell

★★★★★

4 years ago

I had a horrible accident just before the Holidays. I thought my car was totaled. Chad & his crew repaired my vehicle & it looks & runs better than before the accident. I couldn't be happier. If you need your car repaired Baker Automotive is the place to go. I've had vehicles fixed in the past & the work was always shoddy. All my parts were OEM & Chad is old school. He tells you how is it & doesn't try to sell you a story. I will always bring my vehicle to Baker automotive. WPD also brings there vehicles to baker Automotive. That says a lot. I have a family of police officers. I can't say enough about Chad & his crew of professionals. There all awesome!!