About Business
Baker's Automotive Specialist is a leading Car Repair specialist serving the Pensacola, FL, Pensacola area. They provide a wide variety of solutions, including Brake shop, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 63 verified reviews, their reputation precedes them. As a locally-owned business in Pensacola, FL, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Pensacola, FL.
Google Reviews
Zer0 EquinoX
★★★★
☆
8 years ago
Good place to have a vehicle worked on. Now they do take they're sweet time working on stuff, but at least they don't b.s. or steal from customers.
Linda Murphy
★★★★★
3 years ago
They fixed my Taurus perfectly and made me feel comfortable and like family thank you guys will be back
Justin Otto
★★★★★
4 years ago
Sonny is a great guy and will make sure your car gets fixed properly and expediently! Can't recommend enough!!
R.E. Seymour Sr.
★★★★★
5 years ago
Absolute best place with excellent customer service. Mr. Baker has the knowledge and experience to handle any automotive service needs
Ann Carey
★★★★★
3 years ago
Great service fair prices. I went to my Dad for all my car needs, it's nice to have a place to go because my Dad is getting older.
R H.P
★★★★★
4 years ago
Bakers has worked on both of my vehicles very good and reliable good people I would recommend him for everything
Angela Renee'
★
☆☆☆☆
4 years ago
I was told they over charged me to replace my alternator last year. I went to them because a coworker recommended.
Bob Czaplewski
★★★★★
8 years ago
Honest always do a good job at reasonable prices. Take both my vehicles there. Highly recommended.
kathy smith
★★★
☆☆
3 years ago
Chris is his name ( I think ) very polite and seems knowledgeable about my Jeep but couldn't get in for over a week
George Geeseman
★★★★★
5 years ago
These are honest God fearing people.their prices are fair and they are excellent mechanics.pretty hard to find people like this any more.my family has been going there for years.i won't go anywhere else.
Dennis Blackmon
★★★★★
4 years ago
Mr Johnny and and sonny are an amazing pair father and son master mechanics very professional great customer service and quality work my go to Guy's for my Auto repair their just so fair and honest and the estimates are hands down the best around for quality work love you guy's
Steve Bryson
★★★★★
4 years ago
For me my car broke down and I was having problem get my car in and get it fixed any other place the gentleman I talk to was very professional upfront and honest with me very honest and told me that he couldn't get to me if for about 3 days and I appreciated the honesty upfront wasn't able to go but I would in the future for being honest
GMC
★★★★★
5 years ago
Good service & very fair prices. Mr. Baker replaced radiator in my Tacoma. So far very pleased & will return soon for future work. Good, Fair & Honest!
Tina Rieth
★★★★★
a year ago
The guys there are very nice and respectable. The prices are great and so is the service. I will be taking my car there from now on.
MrsJcoleThePhoenix
★★★★★
6 years ago
They are very knowledgeable and friendly people and they will not do work on your car unless they have your approval frist and they will let you know if any additional work needs to be done and give you a fare price and they warranty their work. If they cannot fix your car they will refer you to someone who is certified and qualified to do so. I have never had a recurring problem with any work they have done for me over the past 10 years and I referred my family and friends to them.
LiLy PaDz
★★★★★
4 years ago
My daughters car was fixed at this shop and it’s running wonderfully! After trying several other shops which all failed to repair the car, we found Baker automotive and this shop kept working on it until they diagnosed what the issue was, it was repaired properly, and we are very pleased! Shop is run by a Christian father and son duo, and I feel they are very fair and honest with their prices for repairs, and do a very thorough and correct job! I will definitely recommend this shop to everyone, in fact I’m gonna schedule a time with them to take my other vehicle in for a full look over and have this shop only work on all my family and friends vehicles. Thank you Baker Automotive!!
Christina
★
☆☆☆☆
Edited 7 months ago
I took my car here for a window motor that took a week to replace which I was in no rush the guy that worked on my car did a good job and was very nice but I was told by 2 different shops that what I paid was over priced for what I had done. I gave 3 stars because of the price. Needed to update after paying all this money the window still don't work! Just don't go here!
Debbie S
★★★★★
Edited 9 months ago
I had an issue with the hood of my car not opening while traveling through the area. Every other place I contacted told me I had to wait until next week to see them, but Baker's said I could pop by fior a quick look. They readily fixed the problem, and I was quickly on my way.
T Brady
★
☆☆☆☆
5 months ago
Baker’s Automotive Specialist – Honest for years, but this last visit was a huge disappointment. I’ve been bringing my cars to Baker’s for around ten years. They’ve always been honest, fair, and reliable — until this last visit. I took my car in for a thermostat housing replacement and a new alternator. When I picked it up, things went downhill fast. Right after leaving the shop, I noticed white dust (looked like drywall shavings) all over my hood and tires. So I went to the car wash after picking it up. When I got to a car wash, I heard a squealing sound — almost like coolant spraying onto the engine. I put the car in park to pay for wash, and it suddenly wouldn’t go back into drive. When I opened the hood, I found that the battery mount plate was broken and the airbox bracket snapped — both of which sit right next to where they’d just worked. Coolant was leaking everywhere from the new thermostat housing. (I got it online not from them so thought maybe it was a bad part). Because it was Friday afternoon and the shop was closed until Monday, I had to tow the car home. A mechanic friend came by the next day and pressure-tested the system — the housing they installed was leaking, and a nearby hose was cracked. He (my mechanic friend) reinstalled the thermostat housing correctly (the spot the thermostat sits was not in right, and the metal hose that goes to the engine and the thermostat housing was also not installed back correct. I recorded videos and pictures Just in case) after he replaced the hose, and housing again (the same one that was leaking), the leak stopped immediately. Any reputable mechanic should pressure test a cooling system after doing work like this. That clearly didn’t happen here. On top of that, my A/C stopped working after the repair, and there’s now a strange clunking sound near the alternator they replaced. I don’t know if there new mechanic working there did it and thats why? but this experience completely ruined my trust. After ten years of loyalty, I can’t justify bringing my car back. They broke more than they fixed, and I’m genuinely disappointed — especially after all the years I’ve recommended them to friends and family. Usually I would go back up there and talk to them. But the fact that they didn't even hook it up to the pressure tester and didnt say anyhting about the loud clanking that wasnt there before, shows all I need to know. I will be looking for a new shop in town unfortunately. After I take my car to a new shop and find out more information on what the clanking. Noise is and why my AC isn't working. I will come back here and update this post. Whether it be their fault or something else i will update this post. Overall, it was a pretty awful experience.
