Beach Auto & Transmission Repair

Mario White

★★★★★

a month ago

Beach Auto Repair started off a little rocky, but they absolutely finished strong with quality repair work and great service. The team was quick, knowledgeable, and made sure everything was handled the right way. Big shout‑out to Brian for his personal touch and for taking the time to walk me through the warranty details—much appreciated. I look forward to working with them again in the future.

nyema turner

★☆☆☆☆

2 months ago

BEWARE Of this place if I can give it a zero I would when I first got my car from here. I had no issues. Everything was smooth sailing. Everyone was very nice. No problems at all. I’ve only had this card for 10 months and the car has already stopped working when I took it to them. They gave me the runaround the first week. They didn’t even know that I had the car the second week they lost the keys to my car the third week. They told me It was an electrical problem then they told Me they miss diagnose the car after that they told me that once they re-diagnosed it everything was OK. They were just waiting for the warranty to send them the check. They called me again and told me that the warranty people Has to come back out and view the car again once I talk to the warranty people they told me that they’ve been told this dealership they were not fixing my car once I talk to the owner Dave he yelled at me. He’s very rude and very nasty towards women. DO NOT get your car from here.

Cari Perkins

★★★★★

a month ago

My son recently moved to Virginia Beach, which is about three hours from home and his check engine light and a few other lights came on this past Saturday and this auto repair shop was open. I called to get an appointment first thing Monday morning, they were able to fit my son‘s car in, give me a diagnosis and recommendations with in a few hours. I had to put blind trust in someone to help me fix the problem I know nothing about…cars! I was very satisfied with the level of service and the cost. I am thankful and relieved that we have been able to find a trustworthy auto repair shop for my son. Thank you

Isaiah Gill

★★★★★

a month ago

Got a quote over the phone to fix a valve cover gasket and a tuneup. Brought it in same week and they made good on their estimate! Saved about $700 taking it here over big name/chain mechanic shops. More than satisfied with the service and the results!

Destiny Williams

★★★★★

3 months ago

Took a car to Beach Auto Repair for a pre-purchase inspection and had a great experience. They were thorough, honest, and took the time to explain everything they found in a way that was easy to understand. No pressure, no upselling—just straightforward information that helped me make a confident decision before buying. Scheduling was easy and the turnaround was quick. Highly recommend Beach Auto Repair if you want peace of mind before purchasing a vehicle.

Tysean Twine

★★★★★

3 weeks ago

Got an inspection within a reasonable amount of time definitely will be going back gotta love the walk n inspections places

Edwin Ramos

★★★★★

a month ago

I called for availability for state inspection at 2:15 p.m. by 4:00 p.m. I was riding out with a state inspection. It took them roughly 30 to 45 minutes to complete which is still not that bad. Ahmed was extremely professional and courteous. I will be returning for the prompt and professional service.

nicholle la vann

★☆☆☆☆

a month ago

Beware of this place!! I came for a tune up and was informed that the cost of the spark plugs was included. When I went to pay the elderly gentleman wanted to charge me over $500 to replace four spark plugs. I stated you are crazy I have never paid over $500 for a tune up mind you my car is fairly new a 2023. Then when I went to pay he states it was a $14 charge to use the credit card machine. I asked him I have never paid that much to pay a bill. Then he says I will let you pay for free. Not cool DO NOT go there as a woman truly took advantage of me. NOT COOL!!!!

Jo Anne Barrineau

★★★★★

a month ago

My sister and I recently took our homeless brother's car to Beach Auto Repair on Saturday, February 7th, for some major repairs. The driver side wiper wasn't working(even after our having replaced both blades); the passenger side mirror was gone; the driver side window wouldn't close all of the way; and the coolant system needed major work. Dave Fischer, General Manager was gracious enough to do the work on Saturday after learning about our situation. When the mirror had to be ordered, we had to leave the car over the weekend, and Mr. Fischer assured us the car would be ready Monday by noon so that we could leave Norfolk and get me to the Richmond airport by 2:30. On Monday, Brian Simmons, Lead Tech and Shop Foreman, went out of his way to get a mirror when the wrong one was delivered. He actually sent an employee to Suffolk(a 45 minute drive each way) to get a mirror in time to replace it. Then, when we were to pay the bill, we learned that he had greatly reduced the cost and had included the window which we had opted not to repair. Also, he graciously offered to divide the bill so that we could both pay an equal amount. I cannot give a rating high enough to reflect the lengths to which Dave and Brian went in order to assist our brother. I highly recommend this business!!!

Julia DiFerdinando

★★★★★

2 months ago

I just moved to the area and needed a state inspection. Dave the general manager and his team were very helpful and nice. They didn’t force any extra sale and communicated exactly what my car needed. Great experience and will be back!

Jaborie Brown

★★★★★

a month ago

These guys are very knowledgeable and helpful I had an oil change at another shop and they put too much oil in and I didn’t know what to do and I started looking around on google and I found them they got me in and out in a jiffy and even gave me the hook up a hundred dollar discount I paid 75 Instead of 175 which I see as blessing from the good Lord but disclaimer I got here around opening time

Jeff Coons

★★★★★

4 months ago

I have to admit one thing. My car spent almost 3 weeks here at the shop. There were numerous factors, the most important problem being the enigma for which my vehicle was being worked on in the first place. With that said, anytime I called for an update, I was given the update. And they called me for updates. In my humble opinion, the customer service is amazing, the techs are excellent and the owner makes sure that the customer is happy before said customer leaves. Same goes for the front desk guy. I sincerely appreciate him and sincerely apologize for not remembering his name, but his loyalty to the shop and the customer is unmatched by any I have known!!!

Misty Alvarez

★☆☆☆☆

4 months ago

This place deserves zero stars. My son brought his car here to get warranty work done. They took weeks to diagnose it and get the warranty paperwork done; then the car still wasn’t fixed and they said it was another problem which should be quick. My son’s car was there for over 2 months with promises of getting it fixed under warranty to be told that he would have to pay over $1000 out of pocket and that they still needed more time to get the warranty paperwork approved and order the parts. My son was moving out of town so did not have more time to wait; and in order to pick up his car that still was not working, they required him to pay over $600 out of pocket for a car still not drivable. My son ended up paying to get possession of his car and took his car to a new place in his new location, and the new place fixed the problem immediately with no out of pocket charges. Please do not go here. This place is a rip off and they will baffle everything with bs to scam young people, women and people out of their money. This is not an isolated incident as we saw another guy complaining about them having his car for weeks without any repair also. Go somewhere honest. The mechanics are nice but the owner is a crook.

Scarlet Riley

★★★★★

3 months ago

I was rear ended while at a stop. Took my Tahoe to RK Chevrolet & they made sure to fix everything that was damaged on my vehicle, in a timely manner. They were knowledgeable, understanding, compassionate & super easy to communicate with!!! I will always bring my vehicle's to This RK Chevrolet body shop. 10 out of 10 best body shop in the 757. I can not express my gratitude for their above & beyond service!!!

Joshua Newman

★★★★★

6 months ago

Richie and the team at Beach Auto Repair are the absolute BEST hands down. They were able to get our car repaired immediately on the same day, even with other cars in the bay. The boss and his son personally worked on our vehicle and we will 100% take any vehicle to them moving forward. The cost was very competitive and they will always be at the top of our list. Take your car here first to have it worked on by hardworking and honest people. Thank you again to the whole team for your helpfulness and speedy repair!!

Michael

★★★★★

3 weeks ago

Courteous and professional. Oil change, tire rotation and state inspection. Was able to wait in shop and was done in a very reasonable amount of time.

Terrence Witherspoon

★★★★★

4 months ago

Shout out to my guy Rich and the great folks at Beach Auto Repair! I came here to get a pre purchase inspection for two vehicles I purchased. Rich is thorough and honest. Prices are fair and service is impeccable! I highly recommend Beach Auto Repair!!