Bearded Brothers Automotive

Jennifer Magee

★★★★★

4 months ago

Wow - glad I found these guys. I have a 2014 Honda Pilot and they keep it in tip top shape. They have done amazing work at reasonable prices. They’ve done windshield washer pump & jets, worked on my transmission, diagnostics, replaced spark plugs, inspection and so much more! Danny has come to the rescue more times than I can count. Fact is….all the guys there are incredibly friendly and helpful. Their new garage is awesome!

Yun H

★★★★★

5 months ago

Great staff and awesome customer service! Took my car in for some repair questions on a Friday afternoon, they were busy but the wait wasn't too bad and the waiting area is small yet cozy. Everyone was super friendly! They carefully evaluated my issue and gave me many options for the fix. Will definitely come back and recommend them to my friends and family :D

Gregory Hurlburt

★★★★★

5 months ago

I first went to Bearded Brothers when my car broke down. I have AAA and they recommended the shop so I had my vehicle towed there the following day. After they were able to inspect the vehicle, they couldn’t find anything wrong with it. They test drove the vehicle and everything was normal. When I picked up my vehicle, they declined to charge me. Some time later, the same problem occurred, finally they were able to make the repairs. It ended up being far less expensive than the other shop I had used. BB is now my go-to garage for any car service I need.

Dave Fraleigh

★★★★★

7 months ago

Couldn’t ask for a nicer couple of guys. They know their stuff, tell you when they think a dealership is taking you for a ride, and provide great and timely service. Cesar is a great dude and I trust him and his work implicitly. Had my 2019 serviced for the first time not at the dealer last week - both front and rear brakes - and they came in at a fraction of the cost of the dealership. Will be back for sure.

Joshua Cornejo

★☆☆☆☆

6 months ago

When I contacted the Bearded Brothers it was for them to diagnose my car and then fix the problem. I took the car, and they ‘fixed’ what they thought was wrong. Turns out, $600 later, and not even 24 hours after I picked up the car, the light turned back on. I called them, and I told them if I could take it back in so they can at least see what is actually wrong with the car because whatever they did initially didn’t work or wasn’t the problem, not even 24 hours passed and the light turned back on. When I took it in on Saturday, they said they would check it on Monday. The end of the day came around Monday, so I called to check the status, and they said they didn’t have time to check it. Delaying the process. So they called me on Tuesday and basically said that it’s an ‘unrelated’ problem and I would have to pay for another diagnostic fee to find out what was wrong with the car, mind you I paid $600 for them to diagnose and fix the issue. At that point, coming here was a waste of my time & money. I paid them to diagnose and fix the problem, but the issue wasn’t properly diagnosed, resolved and they wanted me to pay again. Very disappointing experience. I had hoped this was a trustworthy shop, but it feels like they care more about charging customers than actually keeping clients.

Lilyan Hill

★★★★★

9 months ago

I chose to have my Lexus towed to Bearded Brothers randomly from a list of shops AAA recommended, and I was overly impressed with their professionalism, knowledge, customer service, timeliness, honesty and reasonable cost. I dealt with Daniel and Harley and they both went above and beyond to make sure I was taken care of. My car was in and out in under 24 hours and they finished my car sooner than they’d promised. I will definitely return for any future service needs and highly recommend them!

Just Rey

★★★★★

8 months ago

Don't even try going anywhere else because nowhere will provide service like the Bearded Bros!! These guys really know what they are doing but what really makes them stand out is their honesty, top tier services, and reliability. It's like THE Dad of all auto shops because they're trustworthy and always looking out for you and your car. They take the time to really explain what is going on with your vehicle in a thoughtful and informative way to make sure you understand without trying to take advantage or drain your wallet.They are straightforward, care about doing the job right, and care about their customers. If your car's making a weird sound and your tempted to crank up the music volume to pretend it's not happening, just go to the Bearded Brothers. Seriously. Your car deserves better and so do you. Trust the men with the beards.

Desco Bar

★★★★★

11 months ago

I took my vehicle for a Road Trip inspection and I was very pleased with the professionalism and friendliness of the Bearded Brothers team. They were quick and let me know if I needed any additional work and left that up to me. I have taken my vehicle there before and I trust them, that's why I didn't hesitate to book my appointment. They are honest and upfront, unlike some dealerships. If you want great vehicle service, from difficult repairs to simple repairs, I highly recommend Bearded Brothers.

Joe Strohl

★★★★★

7 months ago

I've been using Bearded Brothers for years. Caesar and Daniel are the best! I've had major work done and it's fair priced and quality. They're great to work with and highly skilled. 5 starts!

Andy Park

★★★★★

2 years ago

I’m really glad I’ve found Bearded Brothers! Ever since I moved to Carrollton almost 2 years ago, I’ve looked for a repair shop. I tried a couple of shops but all of them overcharged me, and even a shop charged me more than dealership repair shop. All of them tried to upsell services. Then I came across Bearded Brothers! After reading other reviewers on Google, Yelp and Nextdoor, I gave it a shot. On the day I stopped by the shop and explained to Daniel my car condition, and dropped off my car, I felt great relief! It is such a blessing that there is a great shop like Bearded Brothers in my neighborhood. Daniel and Cesar are very professional, attentive, nice and helpful mechanics that fix your vehicles right and their hourly rates are about two-thirds or half of those at dealerships and franchise shops. I highly recommend this place! [You will love their oil change sticker like I do!]

Ms Dee

★★★★★

a year ago

I have known Daniel and Ceaser for many years from a previous shop. The history I have with them had always been positive. I came to the shop around 12:30 on a weekday for a check engine light that was on. I was informed by Kevin that I would probably have to leave my car overnight because they were busy. The technician was able to show me exactly where the problem occurred . They were able to repair my car and get it back to me the same day. I'm very happy with the service I received and the fair price I paid for the repair. The technician and Kevin were great. I will always come to this shop for any car repairs. I highly recommend you check them out.

Chris Dickerson

★★★★★

10 months ago

This place is great! I had my daughters car towed here without knowing anything about Bearded Brothers. They informed me of a recall on Hyundai motors, which was quit beneficial because we got a new motor from Hyundai and then back to Bearded Brothers for some additional repairs. They are quick, reasonably priced and I will use them again. Highly recommend!

K Brown

★★★★★

a year ago

My Jeep broke down with a bad alternator and battery at1:00am far from home. As Beardrd Bros was close by I had it towed to them. Best Decision Ever!! Daniel was fantastic! I showed up at 9:00am to explain the situation. He was very patient and understanding. They were able to get the Jeep into the shop immediately. Within a short amount of time Daniel called with a diagnostic and an extremely reasonable price. They had the Jeep fixed and returned by 12:30. I have been running around telling everyone about them ever since that experience. Thank you Bearded Bros!

Jamie Jenkins

★★★★★

11 months ago

If you are looking for a go to auto repair shop, I highly recommend Bearded Brothers Automotive. They are knowledgeable, honest and provide exceptional service. I have used them for major repairs and also routine maintenance for my car. It is such a relief to have someplace I can take my car to and have complete trust in the repair shop. Do not hesitate to use Bearded Brothers Automotive!

Ana Reviews

★☆☆☆☆

9 months ago

I have taken my car in three times and twice I had to return because they didn't do the job right. They supposedly changed my oil, but just two weeks later the check engine light came on. When I checked the oil level, it didn't even reach the recommended minimum. I also had the battery changed, and within a month, the car started to fail to start. It turns out that the battery happened to be defective. I went to another shop for another oil and air filter change, and with less than 5k miles on it they told me they had never seen such a dirty oil and filter. Makes me wonder if they really did the change here. Also, a friend took his car in to fix a light and they didn't even seal the plastic properly; water got in and he ended up fixing it himself. So much distrust, so little professionalism. I won't come back.

Raghu Venugopal

★☆☆☆☆

a year ago

Disappointing and Unreliable Service I initially had high hopes after speaking with Cesar about replacing a lower radiator hose. He provided a reasonable quote and even offered a towing service, promising my car would be picked up within an hour. However, 90 minutes later, nothing had been done. Over the next hour, I called four times, receiving inconsistent responses and no callbacks. The lack of follow-through and communication was frustrating and unprofessional. Given this experience, I can’t help but question the authenticity of all these five-star reviews. Save yourself the headache—take your business elsewhere.

Gregory Padron

★★★★★

a year ago

I have had the pleasure of using Bearded Bros Automotive for our family vehicles since they opened their doors. Daniel and Cesar are true experts in their field. They have always taken the time to explain the issues with our cars and trucks in a way that is easy to understand. They’re just all-around good guys. Even if there are unpleasant surprises, the level of honesty, transparency, and communication is a rare find in the auto repair industry. Bryn in the front office is also super helpful, personable, and accommodating on the scheduling, status check-ins, and drop-offs and pick-ups. Incredible team and highly recommend! Thanks for always providing such outstanding service!!