About Business
For professional Car Repair care in Lynchburg, VA, Lynchburg, look no further than Bell's Automotive Services, Inc.. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 106 pieces of feedback. They have become an integral part of the Lynchburg, VA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Lynchburg, Bell's Automotive Services, Inc. is ready to assist with your next project or repair.
Google Reviews
Dean Branch
★★
☆☆☆
Edited a year ago
Here's the recap. We had brought an old VW bug up there to be assessed for condition and what work needed to be done. I made an appointment and had it towed there the evening before. I called in follow up a few days later after not hearing anything. I was told that they needed to work it in and after it being there a week it finally got in (what's the point of making an appointment?). Put it on lift and called us with concerns. We were heading back into town and stopped in to discuss with Ricky who stated that front end had some issues and it would be next to impossible to get replacement parts We get that and have looked into other options to address. We knew it had been sitting a while and expected concerns. We asked for possible estimate for things that could be fixed (didn't get that) and since no pics were taken when it was put on lift, we asked him to put back up to get some pics. That took maybe a week longer(can't remember) and the woman sent me some pics and I was also able to come up and look and take some pics too. That was the best part of my experience. From there we scheduled to have it towed back home. The bill from your shop I think was $500. I'd have to double check that. I went back by office to get the key a day or two after it was towed home and again spoke with Ricky. I explained that we understood that it needed significant repair and that we'd make some calls and check our options. I expressed we never got any kind of estimate on other repairs needed as requested and that I felt like we paid $500 (including $100 tow each way) to put on the lift twice. He said he would check with the staff and get back to me on what else was done and would get back to me. I never heard back from him. So this is my long way of saying I don't think we'll be going back.
Conrad Felten
★★★★★
11 months ago
Top notch service from our first call to clear communication with what was going on with our car, all the way to picking it up. Friendly service, fair price, and recommend to anyone for their car needs! Thank you Bells! 🙌
Mark Lowe
★★★★★
Edited 8 months ago
Bell's continues to consistently provide excellent service for my family's vehicles. We can count on Bell's to provide fair assessments on what is wrong with our vehicles, and to repair them in a timely manner.
Michael Walker
★★★★★
a year ago
Bells was recommended to me by another automotive shop. They made the needed repairs on my Mercedes Sprinter, and got us up and running. Thanks for the work guys, our team appreciated getting their truck back quickly.
Alexa Tchenko
★★★★★
Edited 5 years ago
Bell's did my annual check up and 100,000 mile check for me last week and I had another great experience. They helped me diagnose and supported me selling a problem car a couple years ago and have been with me and my Civic since pre- purchase inspection. Tim always checks in with me if I need anything and to ensure the car is running well and their services are top notch. They were originally recommended by a mechanic-friend which says a lot to me and I completely agree with the recommendation!
Chris Westin
★★★★★
4 years ago
Bell’s was recommended to us by our family. We had van door motor and cable replacement and a driver door hinge replacement. The customer service was very good from start to finish. They had to order a few parts for our repair but made sure to keep us up to date on what was going on. The repairs were finished in a timely manner. Bell’s is one of the best repair shops we have been to in Lynchburg. If you need vehicle maintenance or repair take it to Bell’s.
Jessica Adams
★★★★★
3 years ago
I have gotten my cars inspected and services with Bell’s for years. Very friendly staff, efficient scheduling, and they always are easy to work with. 10/10 would recommend these guys. :)
Michael or Sharon Sprague
★★★
☆☆
4 years ago
I took my 2005 VW Turbo Diesel in for a Courtesy Check. I was not having any problems, but it had been awhile since the car had a good check, and Bell's is close to where I live. Ricky called me and said there were 5 items that needed to be corrected. The total for labor and parts was $1,441.22. He knew I had not expected such problems. I thanked him and said due to the unexpected expense I wanted to get another opinion. I picked up the car and paid for the courtesy check, $61.11. Several days later I took the car to another service center and had a similar multi-point inspection. The mechanic did not find anything wrong with the car. One thing I didn't understand was that Ricky said my oil was very black. It was changed in June 2021. I do not do much driving now that I am retired. The mechanic at the second service center said that it is usual for diesel oil to turn black after several hundred miles. The staff I met at Bell's were very nice, polite, but I will not take my car to Bell's again.
Arthur Robinson
★★★★★
6 years ago
Wonderful experience. There customer service is on 1000. Rhonda help my wife an I an she was amazing. She made our experience amazing and we cant thank her enough. If you want a great car for a great price and have a great experience go to bells auto repair. They wont let you down. And that's a FACT.
Maureen O'Connell
★★★★★
10 years ago
Consistent and Reliable I always receive excellent service from Bells. The option to drop my car off the night before is convenient and they always go beyond expectations when it comes to customer service. My car has 145,000 miles on it and it drives like it did when I brought it home from the show room. I wouldn't take my car anywhere else.
Mike Smith
★★★★★
6 years ago
My wife and I moved into the area from Portland Or, and we need some work done on our 2015 Jeep. A neighbor highly recommended your auto service. So inspite of always getting a dealer to do the work we choose you and glad we did. Your team did an awesome job and in record time. My wife and I brought cookies by as an appreciation of your work. I highly recommend Bell's Automotive.
Brian S
★★★★★
6 years ago
I have been using Bell's since 2004 for our vehicles. They are easy to work with, honest and do a great job. They are super friendly to make appointments with, offer a ride when I drop a car off, do the work on time and just a great group to work with!
T.J. Morton
★★★★★
7 years ago
In addition to being our neighborhood garage, the folks at Bell's Automotive seem almost like family. They are friendly, knowledgeable, and I've never had the sense that they were trying to milk unnecessary work out of us. I've had nothing but positive experiences with them and five of our automobiles (including a problem German car).
Cathy Angel
★★★★★
Edited 5 years ago
As always, exceptional service at Bell's Automotive. They always do the work needed, but do an overall check on the vehicle as well as letting me know if there are other issues or impending issues in the future and giving me what the costs will be in advance. I depend on them for all our automotive needs. Thank you to all the employees of Bell's Automotive!
Preston Stuart
★★★★★
5 years ago
They are always super professional at Bell's automotive. Rhonda calls through out the process of having work done with updates big or small allowing the consumer to make informed decisions. The owner always follows up after the service is completed. The service provided has always been prompt, quality, and competitively priced!
Becky Saunders
★★★★★
Edited 3 years ago
After forty years with Bell’s Automotive I have never been let down. First and most importantly; very honest, professional/kind employees (who I can call friends), records kept on all my repairs. Meaning they can quickly asset if there is a issue or not. Tim has also checked out every car I’ve ever purchased. Two of which I purchased from Bell’s. I’ve been burnt twice badly because I was looking for a someone closer. That won’t happen again, I’ll drive the thirty miles to make sure I have any issues corrected. You can’t beat Bell’s Automotive!!!! A quote “ Pay me now or pay me later”!.
Eiona Southerland
★★★★★
6 years ago
Started taking my car to Bell's auto about 3 weeks ago. !! They listened to my complaint and have done a motor mount and an oil change ! I have been totally and completely happy with their work and pleased with the work quote ! The technicians and office staff are very nice and respectable people !! So happy I decided to change where I was going to ! I give this business 5 stars as a place everyone needs to bring their auto to for repair or upkeep !!
Jeremy Greenmun
★★★
☆☆
3 years ago
Generally happy with service, but I won't go back for state inspections. If you fail for something simple like tires they won't be able to schedule a timely follow up and you will have to start over and pay again.
Nicole Iungerich Moser (Cobie)
★★★★★
9 years ago
My engine seized up, while I was visiting family in Lynchburg, and I had my vehicle towed to Bell's Automotive. Their pricing, to replace the engine, was exceptionally lower than what the dealership quoted. They were able to locate an engine and install it within a week. I'm so glad my sister recommended this place.
Barbara Day
★★★★★
4 years ago
i have used Bell's Automotive for more than 26 years. i have never found anyone offer better servie or cost in this area who was as reliable as Bell's Automotive. I highly recommend them to everyone.
