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About Business
Kerr Tire & Automotive brings expert Car Repair solutions to the local community in Lynchburg, VA, Lynchburg. From Tire shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Lynchburg, VA appreciate their attention to detail, leading to a consistent 4.0/5 rating from 8 reviewers. By focusing on the specific requirements of the Lynchburg, VA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Lynchburg, VA and beyond.
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Google Reviews
Courtney Newhall
★☆☆☆☆ I called ahead of time and explained I was having transmission issues. He said he could take a look at it. They test drove it and confirmed the exact issue I had explained ahead of time. They ran some tests and didn’t give any new information for what I didn’t already know. They said I would need to go to another shop because they don’t do transmissions. They did not tell me this before I brought it in to be looked at and charged $136 after having it for 2 hours. I would not recommend this shop for auto repairs.
T R
★★★★★ I came to the Marathon Kerr purely out of convenience and had a really great customer service experience. I had an expensive repair on my car and they were cool about me calling around to compare prices with other garages before doing the work and what they said turned out to be fair. They finished the work a day sooner than they said they would. And when I thought I had a follow-up issue that came up the woman that works at the front desk and two of the mechanics handled the situation in an extremely professional manner and seemed legitimately interested in making sure the work they did was done correctly. At no point did I feel I was being taken advantage of or talked down to. I will definitely go here again.
Carrie
★☆☆☆☆ Do they fix your issue? yes but then you're going to have another issue after they fix whatever the problem is. After my issue was "supposedly" fixed, I got back home with a terrible coolant leak. When I brought it back to them they said it was "coincidental" that another issue happened the same exact day that I got the first issue fixed. I didn't believe them. Still don't. But long story short, they gave me a discount because i told them that i wasn't paying again. Ok so.. two days later.. I notice that a screw is missing underneath my car where they were fixing the issue. Now it makes a lot of noise when I drive. The screw is an easy fix, but it's just the fact of the matter that I have ANOTHER issue. I know for a fact that they left it off, because one, that's where they were, when they were "fixing" my issue and two, I've never had this problem until AFTER I brought it here. I honestly do regret giving them my money and going here. The only reason I settled is because my usual mechanic is closed on weekends. I won't be back here. They will greet you with smiles but be careful, this place is sneaky.. I wish I would have watched them the whole time that they fixed my car. I do not recommend going here! If you can, look elsewhere. Oh and from me observing/hearing other people when they came in when I was waiting, they all came back with an issue AFTER they just got their car fixed. Also reading a past review, they lie about things just to get your money. This place is a rip off. Watch out!
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