About Business
Residents of Bend, OR, Bend have long trusted Bend Honda Service Center for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto air conditioning service, Auto tune up service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 167 reviews. Throughout Bend, and particularly in Bend, OR, Bend Honda Service Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Bend Honda Service Center for any Car Repair inquiries or to schedule a visit to their Bend, OR facility.
Google Reviews
Jennifer Tidwell
★★★★★
a year ago
Easy! They didn’t try to oversell me. Really appreciated it. Only wish I could have scheduled virtually but doesn’t change their rating for this visit. Greatly improved from the last year we tried to get servicing.
Glenn Smith
★
☆☆☆☆
a year ago
Can’t really imagine having a worse experience. We made an appointment for 1PM for an oil change and winter tire swap. When speaking to service advisor Gio, he told me it would be approximately 1 hr. I decide to stay and walk outside. After returning in an hr, the car still hadn’t been moved. Understand they can be short staffed/busy, don’t really mind an extra half hr-hr of wait. 2 hrs later, no update. Service advisor knows I’m inside waiting but provides no update. At 345, ask, hey coming up on 3 hrs, any update? No update. 430PM- customer that had 3PM appointment gets finished before me. Finally at 450 they give me my keys with no explanation or apology. Nearly 4 hours for an oil change with an appointment? Extremely frustrating and disappointing.
Royal Atkinson
★★★★★
Edited a year ago
I continue using Bend Honda to service my 2016 Pilot. They are always quick and reasonably priced. I always try to use Ty. He always does his best to get me in and does his best to keep the costs within reason. I have not had any major problems with my 9 year old vehicle. That may be due in part by keeping up with the periodic service done by the qualified people at Bend Honda.
Bridgetown Builders
★★★★★
2 years ago
This is the best service I have ever received at dealership in my life. Honestly, anywhere. Attentive, communicative, honest, and so nice. EVERYONE is so nice. Added bonus: Candy, Coffee, gold fish. :) I’m talking options. Fixed my Honda Element in no time. Thanks to the team at Bend Honda!!! Alex, Jose, Seth, and Brittany :)! Great experience.
Nancy Bemetz
★★★★★
a year ago
Great customer service from Christopher for my Express Service oil change. He directed me into the service dept. and quickly set up the service. The waiting area is clean and welcoming. The service was completed within 45-60 min and after paying for service Christopher offered to walk me out to my car.
Natalie Luker
★★★★★
a year ago
Super friendly staff, quality service that was quick and affordable. The waiting area was stocked with snacks for the kids, coffee and bevi water filtration, we could have stayed there all day but we were out of there in record time. I would honestly consider moving to Bend just to have my car serviced here :)
Lea White
★★★★★
a year ago
Very friendly, professional, and courteous staff! Had an oil change and tire rotation on an older, high mileage Honda vehicle. Tires felt strange afterwards, but they got back to me right away when I reached out to them. Was able to bring the car back in so they could take a look and address it, and the mechanic came out to discuss things thoroughly. Happy with their service!
sheryl wood
★★★★★
a year ago
I have been dealing with Bend Honda services since 2013. It has always been a good experience dealing with Ty and your service dept. very thorough and explains what is needed and what can wait. I’m always treated with utmost respect and kindness.
Rebecca Walker-Sands
★★★★★
a year ago
My go to place for my Accord! Bend Honda has taken care of all my automotive needs since I bought my car in 2008. With nearly 200,000 miles on this vehicle, it runs incredibly well with only routine care and expected repair due to age (e.g., the starter needed to be replaced). The service staff and mechanics are friendly, efficient, and courteous. I trust them absolutely to diagnose potential issues and keep the car running perfectly. Ty is personable and professional ~ a real asset to the Service Department. In my most recent visit, due to the starter issue, Alex and Rory kept me updated on the process and completed the care and repairs perfectly. I will always choose Bend Honda for service.
Sarah Rucker
★★★★★
a year ago
The service department at Bend Honda is terrific. They get you checked in and on your way quickly plus they're super patient and attentive if you have any questions. I've been very happy with all my Bend Honda experiences since buying my CRV there two years ago.
Cathy
★★★★★
a year ago
Got in right away for an oil change. Rep told me about 4 regional recommendations and explained them. I called my husband and he said go ahead. The oil change and regional recommendations were performed and I was out faster than expected. I appreciated his explaining things to me and to my husband. I was sent a text with what maintenance was coming up in 5,000 more miles. Rep walked me out to my vehicle. We purchased our Ridgeline in 2019 and have had great service since. And it’s always been a positive experience.
BarbaraJean Erickson
★★★★★
a year ago
We appreciate our Bend Honda! Always professional and efficient. They always make us feel welcome. The atmosphere is warm, comfortable and friendly when we have to wait for service to be completed which is always done in a timely manner. We highly recommend. We have purchased several new vehicles and are always pleased.
Loisann Klein
★★★★★
a year ago
I’ve been dealing at Bend Honda for more than 10 years. I purchased four cars here and I’ve always been happy with what I’ve purchased and with the service I’ve gotten. I’ve always been treated with respect. If I feel like I might be getting low on oil I can come through and they’ll check and add oil at no charge if it needs it. If you come to Bend Honda, you can be assured of quick friendly and expert service. Thank you, Bend Honda.
Riley Anderson-Lusher
★★★★
☆
a year ago
Remy took really good care of us. The whole process of getting my car in and having the clutch replaced took about 3 business days, so not bad. Service was excellent. Only criticism is that the video we received of the explanation of the issue didn’t actually show us anything. I would’ve liked to learn from the mechanic, but I realize not all customers are interested in that.
S C
★★★★★
a year ago
I highly recommend Mr. Ty Clark at Bend Honda. I was concerned about an issue with my car that turned out to be unrelated to a recall, and he, very respectfully (and patiently!), took the time to answer all my questions & put my mind at ease. When I brought my car in for the recall appt., he ensured there was a multi-point inspection done, which hadn’t been done on a prior appt. Kudos to Mr. Clark for great service!
Naomi Rozelle
★★★★★
a year ago
Bend Honda is incredibly friendly and helpful. Everyone I dealt with went above and beyond to make sure I was happy. Micheal was very knowledgeable and made sure I understood all the functions of my vehicle before I drove away, David went out of his way to make sure I got the car I was looking for and Daniel was thorough in explaining my financing options and patient in going through all of the warranty options. Overall I had a great experience and I was comfortable with all the staff who helped me.
Don Martin
★★★★★
10 months ago
Always a good experience at bend Honda service center. I usually deal with Ty or Chris. Both very professional and courteous. I really appreciate the video of mechanic during service inspection showing any issues that need addressed
Benjamin Harris
★★★
☆☆
Edited 7 months ago
Daniels customer service was top notch, 4 stars! On the other hand the mechanical service was sub par, keep in mind they did a full inspection of my car. After getting the tie rods changed I experience a concerning amount of play in my steering/handling while driving down Satiam Pass, really freaked me out. I brought the car back to Honda, they said they forgot to tighten the bolts enough. When I got the car back I popped the lid and checked all fluids, my coolant was bone dry. It hurts when you spend top dollar for Honda parts/mechanics and I get this.
James Browne
★★★★★
a year ago
You guys have always been really good to me , and I appreciate that . I got talking about my helicopter background at White Sands , and became rather loud . Thanks for putting up with my big mouth .
Gary Robbins
★★★★★
Edited a year ago
Christopher was great, Ty is my regular Service Advisor and always takes great care of me and my vehicles and Christopher stepped in while Ty was out and did a great job. I was expecting the worst with my vehicle but they were able to repair it without having to replace the transmission and saved me thousands of dollars. Thank you for always taking care of me.
