About Business
Best NY Auto Repair brings expert Car Repair solutions to the local community in Brooklyn, NY, New York. From Auto repair shop, Repair service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Brooklyn, NY appreciate their attention to detail, leading to a consistent 4.6/5 rating from 200 reviewers. By focusing on the specific requirements of the Brooklyn, NY area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Brooklyn, NY and beyond.
Google Reviews
Danni T
★★★★★
3 months ago
Was looking for a great local mechanic shop to install custom coil overs for my bmw. Since my suspension has seen better days and one side had broken springs. So I decided to try this one near me, literally a walking distance. They are very kind and assisting with questions I had, pricing/quote and how long it would have taken. Even gave additional advise on adjustments, how low they can lower it and the softness of the shocks. Once job was completed, I was notified promptly to come and pick up my car. Additionally pricing was excellent and end result of installation is of the highest quality. Would 100% recommend this local shop for all of your needs be it maintenance, repairs, custom installation, you name it. I will definitely be back for my left headlight having condensation. I've posted some pictures of old and new shocks that were removed and replaced
Marilyb Vitale
★★★★★
2 weeks ago
Wonderful full service. Very reasonable prices. Lots of service people, very respectful and real quick service. Comfortable office, Arthur is just very attentive, a d kept me up to date on all work being done. I highly recommend this service station, very busy and great service. I will definitely return for any work needed. None better!
Sunny Arshad
★★★★★
a year ago
I am from Queens, but I take my car to them for service because they are the best! They are honest and do not recommend unnecessary repairs. Their suggestions are easy to understand—nothing complicated at all. I have been bringing my Benz to them for maintenance since last year, and they always recommend using genuine parts to reduce the risk of breakdowns. Their prices are reasonable, and they make an effort to fix everything as quickly as possible. They have extensive knowledge of German cars and other brands as well. I plan to continue having my car maintained by them for the long term. I am a very satisfied customer! 😌
David
★
☆☆☆☆
Edited a year ago
I want to share my double-bad experience with this shop. My car had a brake screeching. I drove it to these guys. They advised me to replace my original rotors and brakes, as if "warning" to the new aftermarket rotors. I trusted them and paid $600 for this service. After taking my car, I found that the brakes still were screeching and more, they had lost the wheel cap with the Mercedes-Benz logo in the center of the wheel, as shown in the picture. I took back the car and asked them for an explanation. The manager told me that they did not know where the cap was and advised me to buy a new one and they would install it. As for the sound, he told me that I should not have installed non-original rotors, and because of this, the brakes had sound. I advise all, just do not waste your time and health trusting your car to them because, as my experience shows, if they make a mistake or do something wrong, you will never be able to ask them to repair or refund you. P.S. The shop responded to me, asking why I bought an expensive car if I could not afford to install the original parts. From the beginning, they gave me both options, original and non-original, but they proved that either one would solve the screeching problem. Accordingly, I chose the one that was more cheap. Unfortunately, they were unable to correctly diagnose the problem source and replaced the part that had nothing to do with the issue. UPDATE: Finally another shop technicians found out what the problem was. It appeared that rear break pads, not the front. So, I lost $600 in unnecessary replacement of good parts. I can not consider these technicians experienced who are unable to distinguish faulty pads, front or rear.
M B
★★★★★
2 years ago
I found this place via Google search, I had a track car project that I wanted to test out and wanted to outsource labor to. Unfortunately, early BMW 335i models overheat too easily for 20 minute racing sessions, so I sold the car. Once I have time for another project car, this place will work on my next project. Loon is a nice guy, transparent, and seems well known locally in Bensonhurst area. He accidentally dinked my car a bit and told me right away, offered to replace whatever was needed, but I intended the car to get abused so didn’t mind. He did the following for my car: 1.5 way differential Engine and turbo Maintenance Coilovers Alignment Poly bushings Wheels and tires Fender rolling (slightly but not crazy as I’ve seen at other places) Bigger radiator Additional oil coolers Front/rear sway bars
Benson Tan
★★★★★
4 months ago
Great price I did inspection, brake pads, oil change, AC repair. They pretty much just do everything for a great price and they are honest. Thanks Arthur. -BTJW
Gulnara Zhaxebergenova
★★★★★
a year ago
I recently had my car serviced at “Best NY Repair”, and I couldn't be more impressed with the experience. From the moment I walked in, the staff was friendly, professional, and attentive. They took the time to explain the issues with my vehicle in a way that was easy to understand, and they gave me an accurate estimate of the cost and time required for the repairs. The work was completed on time, and my car is running as smoothly as ever. The quality of the repair work was great. I highly recommend “Best NY Auto Repair”for anyone in need of reliable, honest, and efficient auto repair. I'll definitely be coming back for any future service needs!
sam
★
☆☆☆☆
7 months ago
This mechanic is completely unprofessional. He did not keep his word, and the work was done carelessly. He argued instead of explaining the problem, and used poor-quality parts . The car issue was not fixed, and I had to go somewhere else to get it repaired. I would not recommend his services to anyone looking for honest and reliable work.
David Padron
★★★★
☆
8 months ago
Took my car there after a collision, they checked it at no charge and told me what parts to order. Dropped it off on a Saturday got the car back Tuesday and it was very affordable. Overall good experience and would recommend/go again.
rodney li
★★★★★
Edited 8 months ago
Came in for an oil change—pricing was fair and reasonable. They also went above and beyond by identifying and resolving a persistent tire pressure sensor issue without me even asking, something the dealership was never able to fix.
Timeless Tile NYC Peter V
★★★★★
3 months ago
I hate to give away secrets but it has to be known. This place is the most amazing vehicle repair shop in brooklyn! Case closed.
gaohao gao
★
☆☆☆☆
a year ago
He put the wrong tire on me. I don't know if it was intentional or what happened. Summer tires make it difficult for me to use in winter!It can only be used,
jose rivera
★★★★★
a year ago
I always bring my cars here for inspections. They are always busy, which is a sign of a good mechanic. I suggest going very early or stopping by to make an appointment. My car needed a starter, for my car that is a time-consuming job. I dropped it off at 9:30 a.m., and it was ready to be picked up by 5 pm. I definitely recommend this place.
Babel Mandeb
★★★★★
a year ago
Went for an oil change and state inspection...everyone was very professional. Overall it took very little time, as i went to a nearby store and the work was done only a little after I finished. They called me to come get my car and I went on my way; I will definitely return if need be.
T S
★★★★★
a year ago
This is as the name says: “THE BEST AUTO REPAIR SHOP IN NY” , from the best customer service you can wish for by Arthuro and Lin to the best quality repairs with reasonably affordable prices, paying attention what you need to have done on your car, any questions promptly answered and explained, giving an Etsy time how long the service will take it’s a big plus. They are the best of the best, thank you for always great service with smile.
Anna Kubik
★★★★★
3 years ago
They took good care of my car & did great job fixing it. Professional and very good prices.
Dave davex
★★★★★
a year ago
I have attempted and failed to replace the brake rotors and pad on my car. Saw some good reviews and gave it a shot at this repair show. They weren’t kidding about the name of the auto shop, they live up to the reputation. I got there around 10am and there were tons of cars there already. Didn’t think they will take care of me on the same day but they did. Really appreciated Lin’s top notch customer service. Hands down, this will be my go to auto repair shop.
Kit
★★★★★
4 months ago
Super professional and friendly staffs! Came here a couple of times, always got my problem fixed.
Aiden Choy
★★★★★
3 years ago
The staffs are friendly and very knowledgeable. They will definitely find out the issues of your car. Highly recommended.
Tony Lo
★★★★★
2 years ago
Lin was awesome. He's very nice and knowledgeable about what the car needs to get done. The car was pulling to the left. He addressed the issue swiftly with an alignment, and the price was fair. Would definitely be bringing in my future cars to him for servicing!
