Big Country Collision

WestTexasMama

★★★★★

2 years ago

They did an amazing job on my jeep! The paint is so well matched I can't even tell a difference between what they painted & what is still factory. I hope to never need a body shop again, but 10/10 will definitely return here if I need a body shop. I cannot thank y'all enough!

PHYLLIS MORROW

★★★★★

5 years ago

Customer service and professionalism, I rate a perfect 10. I highly recommend Big Country Collision! Mr. Willie was very professional and friendly. We never felt we were being taken advantage of and very competitive pricing. The whole passenger side of our car was damaged and dented in. It was repaired ahead of time, paint matched perfectly and quality of work superior. Thank you, we will not hesitate to call you again if needed!!!

Ashley Stucker

★★★★★

2 years ago

I’m really impressed with these guys! I had an issue with the window on my drivers side and was told by a different repair service that it would take at least a week to fix and over $800 for parts and labor. Big Country Collision was very patient with me and took the time to help me understand what exactly was going on with my window and was able to get the parts I needed and have it repaired by the time I got off work the day I brought it in! They also found the best deal for parts so I wouldn’t have to spend a fortune. I was able to get my window fixed for less than a 1/4 of what the other repair service was going to charge me. I’m incredibly grateful for them and being willing to help me out, even for something very simple. I will definitely come see them first if I ever need to come back for something!

Jessie Minear

★★★★★

7 months ago

I just want to get on here and thank everyone at big country collision for being so good at there jobs and the customer service they provided and how you really felt like home dropping off our truck , we have never experienced of getting hit by someone and when we picked big country collision we saw the good reviews but didn’t know we were gonna be treated with such compassion and concern and they made us feel comfortable and reassured and they also called and keeped us updated and just went over and beyond on there work , and miss jacklyn was so helpful and sweet and knew how to talk to people and I’m just so thankful for them and would absolutely recommend them for major or small repairs there work is amazing , my mom had a incident and we referred her there and they absolutely are so amazing , I also want to thank them for the way are vehicles were when they were finished and we were picking them up , they were detailed and all nice and shiny it really is nice having a company like them in our community!

Lisa Ashford

★★★★★

10 months ago

Big Country Collision did a high-quality job restoring my vehicle after it received hail damage. I was very thankful also for the excellent customer service I received throughout the process.

Ondine Finn

★★★★★

a year ago

I took my car there expecting it to take weeks to get to my turn and then wait for repairs. I also expected it to cost an arm and a leg! Instead the people at the desk, on the phone and in person were helpful and knowledgeable. They got my car in the next day and I picked it up the next morning! My car runs so much better. I was considering just buying a new car but instead quickly and for less than expected my car is running better than ever! I highly recommend!

Jared Wheeler

★☆☆☆☆

9 months ago

Guy tried to tell me my upper rear bumper needed to be replaced too because it was welded on. It’s a plastic bumper. Those aren’t welded on. Seems like a shop that likes to lie about problems to make more. Won’t go here as this seems to be a dishonest shop.

Kristy Behnsch

★★★★★

6 years ago

Fast, efficient, accurate, reliable, and very friendly. They did a FANTASTIC job on my vehicle. This is the perfect matched paint job they did on the door.

Miguel Leyva

★★★★★

9 months ago

Amazing job on my truck and very professional!!! They met all my expectations! Shoutout David!

Lonnie Abels, Jr.

★★★★★

8 months ago

Took my truck in for hail damage. They got it done and everything was perfect. I can’t find any tools marks. Quality paint job on the hood and roof. Great customer service. Best body repair I’ve ever had done. Can’t beat the quality

Tatum Lindemann

★★★★★

7 months ago

Big Country Collision was amazing! Jacqueline got me in fast and made the whole process super easy. They repaired everything I asked for, took out some extra dents, vacuumed and cleaned the inside of my car, and even gave it a car wash. My car looked brand new when I picked it up! Everyone was professional and friendly — they will definitely be my new go-to for any future repairs. Thank you, Jacqueline, for going above and beyond!

bobbi jo Thomas

★★★★★

6 months ago

Wreaked my ford f150 messed up a lot of the front end! They were quick got me in. They did a lot of stuff through the insurance. It is back beautiful and new looking! They also had to give me ride to pick up the truck! Which was amazing. Nice respectable down to earth people! Did amazing work!

Devin Gudehus

★★★★★

7 months ago

Big Country Collision did a great job fixing my Jeep, they had great communication through the whole process and were timely answering any of my questions. You can tell they genuinely care for their customers and have a high attention to detail in their work.

Keller Phillips

★★★★★

a year ago

I hit a deer that really messed up the front driver side of my RAV4. It busted the headlight, wheel well trim, punctured a hole where fog lights would go and ruined my night. Big Country Collision took it right in, helped with insurance and had it ready in no time! When I picked it up, it was clear that they had gone above and beyond anything I had expected. They not only had fixed it to better than new standards, but washed it and buffed out the paint on the entire car! My car looks better now than in the day I drove it off the car lot! Great people, great company, and great service!

Clarence Austin

★★★★★

a year ago

Big Country fixed my truck much faster than I expected. They worked with my insurance to cover every little part, down to the stinger on my receiver hitch. The truck looks like it did when I bought it new. It had a huge scratch down the side of the bed, and you would never know it was there. They were very open with communication. I would strongly recommend them to my family and friends.

T Dillon

★★★★★

a month ago

Great folks to deal with. Had my fleet/work truck repaired here after I hit a deer. Very friendly, courteous and go the extra mile. I brought the truck in very dirty inside and out, they essentially detailed it before giving it back as well. Thanks!

Cayden Juneau

★★★★★

a month ago

Big Country Collision was great! I brought my OBS Ford Truck on a Monday afternoon, got it back the next afternoon. It was in pretty rough shape when I had it serviced, but they fixed it up better than it’s probably ever closed in the last 31 years. Very impressed, amazing service at great prices. I will be coming back some time for the other fixes on my truck!!