Bill Pearce Courtesy Honda Service

Judy Comish

★★★★★

4 years ago

I've been a customer here for 11 years. Top notch service department and I just bought a Ridgeline today! With no pressure from the sales department or the financing department. Absolutely love Bill Pearce Honda!

Old Noob The Opal Outlet Shop (The Opal Outlet Shop)

★★★☆☆

3 years ago

Should have gotten a Hyundai Pallisade. Walked in, 2 salespeople ignored me. Nobody at reception. Very limited inventory. I got a Honda Pilot since they had no CRVs in stocks. Overall happy but experience not so great.

arianne grace

★★☆☆☆

3 years ago

The guys in the autobody shop were really nice, but the lady who I spoke with on the phone prior to the appointment was so rude. I wish I asked for her name but she usually answers the phone when you called their number on file. Her customer service was very poor.

gODD KING

★★★★★

4 years ago

I had an easy time at Honda thanks to Jose Majano. He was helpful, patient and extremely informative. Also the work done to my car was quick. I'm very satisfied with my visit today and every other time,Hond and Mr Majano are there to help.

Christopher Baumgartner

★☆☆☆☆

2 years ago

Called to make an appointment and was treated very bad . As a technician in the automotive industry that works for a dealership I know that the way I was treated was 100 percent not ok. I won't be using this service center and I'm trading my Honda in so that I don't have to worry about this again .

Michael Blackstone

★☆☆☆☆

2 years ago

Short Version: Bought 2 brand new cars within a short time. 1st oil change on the Ridgeline, they left the drain p[lug loose. Other problems were never fixed. Eventually, I just got rid of the Ridgeline. They just sold me a $600 service on a Pilot with just over 8,000 miles on it. I took the advice and had it done, only to find a screwdriver left on part of the car. The service Manager has not responded to my calls or emails on this one. I don't trust them OR Honda any more, and will not go back to ANY of the dealers owned by BP. You have been warned, go somewhere else.

Michelle 2001

★★★★★

2 years ago

I called to ask about purchasing powersteering fluid for my crv and I was greeted by, I believe he said his name is Richard. Such a nice guy! So helpful, welcoming and customer service oriented. Definitely recommend you ask for him!

Omar Guerrero

★★★★★

a year ago

Richard took care of everything I needed and even got me a ride back to my home while my vehicle was being serviced. Great experience and they have an awesome team

Eric Drake

★★★★★

2 years ago

I bought my first Honda 4 years ago when I was living in another state and moved to the Reno area last year. I've never had a bad experience with Honda, but I've never had such a warm, welcoming and friendly experience as I've had at this establishment with any dealership. Sal is a fantastic service advisor, but everybody I spoke with was amazing as well. My maintenance service package is finally done with, but I will continue bringing my car here.

Beck Yan

★☆☆☆☆

Edited a year ago

Very bad will not go to the fake offer to replace the battery too disappointing

Brian Hanifan

★★☆☆☆

10 months ago

Honda service shuttles only go until 4 apparently now. They'll take you to work but call you after 4 saying it's done and leave you without a shuttle. I've never had a service place do that before.

Giselle Sanchez

★☆☆☆☆

a year ago

Horrible service. I’ve had the vehicle for 4 years, it’s ran beautiful with no problems. I’ve never missed a service but I made the mistake of taking it for a “full service inspection” which I paid almost $700 dollars for and a week after I took it, I’ve had multiple issues from the battery to the engine. The service advisors were very wishy washy about solutions and just not understanding of the frustration it has caused especially after paying so much money for a suppose full service. Definitely check other places before you bring your vehicle here.

Jacqueline McCoy

★☆☆☆☆

a year ago

I bought a vehicle from them and within days, the vehicle started making noises. The car only had 12K miles. It's under warranty but I can't seem to get assistance in resolving the issue. Please, do yourself a favor and don't use Bill Pearce. They have absolutely no integrity!!! Exploring my options.

Miller Amy

★★★★★

9 months ago

Great experience here. Jenna was my salesperson. She was amazing. No pressure took time with me so I could look at a couple different cars. Great company to work with

S

★★★★★

3 weeks ago

Kyle is great with a clear intention to help, provide great service, and very pleasant to work with. Made the entire experience very easy!

Erica Penny

★★★★★

2 months ago

I love the service department here. They are honest and so helpful! It’s the first car dealership where I don’t feel like I’m getting raked over the coals for every penny, instead they are open and direct. My car gets repaired for fair prices and l get to move on with my life- what more can I ask for?

Jay & Cori Baker

★★★★★

a month ago

Ryan Hill was a great help and walked me through everything about the car and the service provided. He made sure I understood before walking out. Very good service, and I would recommend others to visit your Honda Dealership. Thank you!