RNR Tire Express

donavon thompson

★★★★★

2 weeks ago

We have purchased tires for both of our cars. They offer payments and 6 months same as cash. Definitely helps when purchasing. They also have free alignments for the life of the tire. We have definitely taken that offer up. Haven’t paid for an alignment yet.

Brittany Sylvester

★★★★★

4 months ago

RNR Tires has been nothing short of amazing! Every visit is smooth, quick, and stress-free. Anthony is truly exceptional — he goes above and beyond to make sure everything is taken care of, explains things clearly, and treats you with real professionalism and respect. You can tell he genuinely cares about his customers. The whole team is great as well. Sonia is always friendly and welcoming, and Gio brings great energy and service every time. Together, they make the experience feel personal and trustworthy. Highly recommend RNR Tires if you want honest service, great prices, and a team that actually values you. I won’t go anywhere else!

Jake Clark

★★★★★

3 months ago

From start to finish, my experience here has been outstanding. Each technician I’ve worked with delivered excellent service: •\tJesse handled my tires quickly and professionally •\tRobert did great work on the brakes •\tJacob has helped me during multiple visits and always goes above and beyond to explain things clearly The team is clearly well-led — Anthony, the GM, ensures customers feel taken care of and the shop operates efficiently. It’s rare to find this level of honesty, communication, and quality work. I highly recommend this business to anyone needing reliable auto service.

Monica Janeth

★★★★★

4 months ago

First off I want say Thank You to Geo and Jacob for helping us out last minute. We were coming from LA California and needed a brand new tire with a rim. They took the time to order us a new one that would come in the next day. Not ONE tire shop around Reno had the tire or offered a fast delivery for a brand new one. They gave an amazing service and customer service was excellent. I highly recommend you come here, especially if youre coming from out of state or anywhere far. They work with you and try their best to get you back on the road. Thank you so much I appreciate it!

cole baker

★☆☆☆☆

4 months ago

If I could give them zero stars, I would at first I thought this Company was great. They set me up with tires. I made payments solid for over two years. They don’t even tell you about the payout early or any options. They just let you keep paying as long as you’re willing to pay But also my wife got sick and I went out on FMLA and this company has no compassion. Not only they call and leave threatening messages, saying that they’re going to go report me to the sheriff’s office Over civil matters they keep threatening me every day that they’re gonna come tow my vehicle when I was a solid customer for years and then when I had problems, they didn’t even offer to help. They just went after me like I was doing them wrong. This is a civil matter I would not recommend this company to anybody not only do they overcharge you three times a price for tires but their customer service skills are in the gutter. Toni, the GM and Sonia use terror tactics on their customers to try to scare them and they threaten them. The customer service is one of the worst customer service teams I ever dealt with don’t ever go to this company for tires. It’s better just to pay for them out, right. I don’t even think I owe $400 but you should see how they harass you without offering any help. It’s ridiculous.

John Quinones

★★★★★

2 months ago

Recently moved to Reno. Had an issue with a slow tire leak. Customer Service Rep, Austin, found the culprit causing the leak, spoke with the service manager, to work on my vehicle. Austin personally jumped in, even though, I couldn’t find the security key to the lug nut, he was still able to remove the lug nut, take off the tire and remedy the problem, with lightning speed. He was professional and swift. Considering what I was up against (time and new Reno resident), it was a warm welcome with great customer service and reasonable price!!! I would return for any of my tire needs and would recommend them to any new friends and coworkers!!! Thank you Austin and RNR!!

Rowan Senence

★★★★★

3 months ago

I was driving down the highway & suddenly i got a flat on my car. I stopped at the local 76 gas station to assess the situation & my tire was completely flat. My girlfriend looked around & found RNR Tire Express & even though it was last minute; they were able to take us in & potentially fix/replace our tire! We went over there & Austin, Sonya, Jessie & a few other tire technicians (couldn't remember the names) was able to fix up the tire puncture & reinstall my tire back in my car really fast! Im very appreciative & grateful for their time & effort. I would definitely recommend:)

Michele Wilson

★☆☆☆☆

5 months ago

Highly disappointed with my service here. Last week I had came in to get my tire patched due to a nail. I had purchased tires from here in April. Waited nearly 3 1/2 hours just to receive a patch that wasn’t put on right and wasn’t glued. It was like taking a piece of duct tape to a leaking water faucet. I didn’t get out of there till about 6:45… 45 minutes after closing time. I had arrived at 3:20 10 minutes before my appointment. I’m guessing they were just in a rush to get out of there and didn’t truly care. When I had called to express my concern about having a flat tire 1 week following having the “repair service” the male employees only response was “well did you pay for it?”. You guys really need to take the sign down by the front door that claims you provide patching, alignment, and free tire air after purchasing tires from your business. The older lady in the office said it was free of charge since I had purchased the tires from there 6 months ago. Very unprofessional and misleading. I would have totally paid for it had Id known that but it’s still no excuse to provide such a careless service. As a Reno resident of 20+ years I recommend you take your business elsewhere. Very poor service. I always pay for my tires in full so I expect good service. I have always been a respectful and gracious customer wherever I go… to be honest this the first negative google review I’ve ever written. I will say the older lady that answers the phone and does the scheduling has always been very polite and professional. This negative review is not directed towards her by any means. I really would hate to see someone get into a wreck over a bad service on their tires/vehicle which is why I’m posting.

Mark Craig

★★★★★

4 months ago

These guys are unbelievable! Tony and Sonia far exceeded customer service standards and treated me as if I was family. I had a very bad situation happen with my vehicle and they went above and beyond to get me back on the road and safe. RNR Tires in Reno is the place to go. Hands down the best. I will return when it is time for new tires. Thank you guys!

krystal paetz

★★★★★

3 months ago

Anthony and his crew are sooo AMAZING and helpful. They did my tire rotation and alignment quick fast and in a hurry. He also helped me checkout some new tires for when I'm ready. They are absolutely great at what they do!!! Thank you Anthony and crew!!!

Kristina Blackfox-Bonelli

★★★★★

5 years ago

Super friendly and helpful staff! Great selection of tires and wheels/rims. One of the only tire shops that carried the size of tire and brand that I wanted for my 2018 Jeep Renegade! I love the way these Toyo 235/70R16's look on my vehicle! Just make sure you make an appointment, they get REALLY busy and you don't want to get stuck waiting for a really long time...still totally worth the time spent waiting on my walk in visit for my vehicle to get finished. I highly recommend these guys!

Civil 2020

★★★★★

a year ago

Very impressed with the service there. Old school personalities, real conversations and overall great experience. The tires are Michelin Pilot Sport A/S 4 and they brought the Maserati back to life - Thanks and we will see you soon with some more vehicles.

Calvin Martinez

★★★★★

2 months ago

The team is awesome. Twice they fit me i to their tight schedule and accommodated my vehicles needs. Glo was cook, i highly recommend this tire shop for an alignment or any tire needs.

Isaiah alvarez

★★★★★

6 months ago

Got my tires for my vehicle about 6 months ago and they are still like new plus the the staff there is amazing and the salesman next to the office is top tier and will help you out with anything you need. Would recommend this place 100% to anybody who needs stuff done to there vehicle.

Travis Hilbish

★★★★★

5 months ago

We were traveling out of town and we picked up a nail in our tire. Stopped in the Kietzke/Mill St location unscheduled and were brought right in and taken great care of. Highly recommend...Thank you!

Amelia Sallaberry

★★★★★

6 months ago

RNR Tire Express made me feel like part of the family from the moment I arrived. They took care of my CV shaft quickly and now my ride is smooth and safe, which means everything to me and my baby boy. Anthony Melendrez does incredible work and truly cares about getting it right. You are in great hands with him and the whole team. I could not be more thankful.

Jonathan Aguas

★★★★★

6 months ago

Needed two wheels for my car got them same day and got them after a couple of turning them in. Amazing customer service from Gio Rodriguez, needed help finding my tire size and he helped me out with every question I asked him. Would recommend this place to everyone and would come here again 10/10 service.