The Auto Clinic & Mill St. Tire

Alaina Vengco

★★★★★

12 years ago

Sergio has always been very helpful over the phone, even when we took our car to another shop! He patiently answered my questions and offered options if we wanted to bring our car to the Auto Clinic after the other place was done. Very straight-forward and honest - which I've found is increasingly rare in the auto repair/maintenance profession. Prices are usually better here and comparable to the dealerships in town - without all the runaround. Taking our business here in the future!

Valerie Spencer

★★★★★

10 years ago

These guys were great! We walked in to ask some basic questions about new tires and get some prices on a set (7 total) for our RV. The girl at the counter was knowledgeable, she was able to make several recommendations with the pros and cons of each type of tires. She seemed to care about our needs and timing constraints—we needed the work done same day because we're full-timers. After visiting several other stores around town, we decided to work with these guys because they are a local company, they were able to work with us on a variety of a different levels, and they were the only ones who were able to actually talk to us about several different brands of tires—instead of just recommending. When I called back to make an appointment, I was pleased to find that were able to take us in the same day and have our rig returned to us in a little under 2 hours. They were able to match the price a local big box competitor and I really feel like they went above and beyond. They were able to reuse our dually valve extenders and even though they did have to work on our rig outside of the garage, I honestly was okay with that because I could watch the progress. I would definitely recommend them to anyone passing through town in need to tires—especially if you have a truck or a small RV.

Adam Sabado

★★★★★

a year ago

Great work. Fast service. Good price! Gonr there many times and they are the most reliable shop never had an issue after a repair. Will go back here every time!

Vickie Musni

★★★★★

2 years ago

Part of me hates to share this because I don’t want the whole world to know that this is hands down the best, honest shop I’ve ever been to…but I’m trying not be selfish. Seriously though…Sergio is the best. I trust anyone who tells me things like “you don’t need new brakes yet, come back in six months and I’ll check them then” or “I can rotate your tires and that way you only have to buy two right now instead of four.”

Steve Whitmore

★☆☆☆☆

2 years ago

My last 2 visits were shaded by unethical behavior. I took my car in for an alignment about a year or so ago. I told them it was out of alignment. MST put the car on the rack, told me it was out of alignment (!), and then said to take it to the dealership for the alignment service, as they couldn't do it. Today (3/28/23) I took the car in for the free tire rotation I was promised when I purchased the tires, but was charged $25 for this supposedly free service. I've done business here for decades, but never again.

Shawn Burhus

★★★★★

10 years ago

Lisa at Mill Street Tire was awesome! She took the time to locate tires for my Mercedes that had a blowout on the freeway. She even offered me a vehicle so I didn't have to wait while they completed the necessary repairs. Far above and beyond on service expected, and customer service. I would definitely recommend this shop.

Blaise Ivan

★★★★★

a year ago

This shop does a great job. Fast turn around times and reasonable prices. Plus they always stay in contact with you to make sure you approve all the work.

Erik Gill

★☆☆☆☆

a year ago

Charged me up front for services, proceeded to say they needed $2k more for services the next day and would not refund me. Also lied to my bank when I went through my bank to obtain the refund. Be very careful about using these guys. They will deceive you and try to squeeze every penny out of you that you can. Much better places in town to do business with

Bill Monroe

★★★★★

a year ago

My wife and I have sent our cars to The Auto Clinic for about 30 years now. The cars have run the gamut from a 1987 Toyota Camry to a 2019 Subaru Outback. This includes a Ford pickup and a Hybrid Toyota. We have had multiple different services done, and there have been times when Sergio has told us NOT to bring the car to him because it would be better to take it somewhere else! I would highly recommend them, but I need the time slots!

Shawna Broussard

★★★★★

2 years ago

My friend told me it cost $25. to remove a tire from the rim and replace it with another you already own and balance it. I had them do all 4 (+my tires are over sized) and they did all the work of removing and returning the tires onto my truck. Only $170. Which I feel was totally fair.

Rebekah Preble

★★★★★

2 years ago

This place is Reno’s best kept secret — seriously. I’ve been being taking my cars (Subarus + ‘93 Nissan pick up) here for 10+ years. The Owner, Sergio, Lisa and team are fantastic. They’re always honest, reliable and fair priced. Reminds me of your small town, knows what they’re actually doing, mechanics shop. Thank you Auto Clinic!!

Christian Marquez

★★★★★

Edited 3 months ago

They made good on there promise and really helped us out

D N

★★★★★

2 years ago

Good people. They've kept my old, high mileage toyota truck running well for years and they are pretty straightforward about what repairs I can put off versus what is more pressing. I've compared their prices to other shops and they are competitive. They've driven me to work on a few occasions after dropping off my truck which is super nice.

Raylene Shultz

★★★★★

2 years ago

I just recently had work done here. Lisa and Sergio were very communicative during the process and the price was fair. No one really likes when they don't have their car, so having friendly, timely and fair pricing I felt at ease. Definitely would recommend, great staff.

Thomas DeRosier

★★★★★

a year ago

100%, A+. I called for a same day pre-inspection. Sergio locked me in for that same morning. I showed up early and his team started early. I was able to complete some work, join a Teams meeting and enjoy some delicious complementary coffee in the safe and clean waiting room. The website prices for the new year had not been updated and Sergio honored them, which was very much appreciated. Our mechanic Nick took a couple of minutes to talk with me directly about my car. The facility is great. The team members are even greater. Sergio is a good dude. Give the Auto Clinic a shot. I think you will be satisfied.

Robert Eaton Jr.

★★★★★

Edited 4 years ago

The nice receptionist goes out of her way to help and not make profit. One of the few trustworthy repair be shipped in Reno. The whole crew has good work ethics. Recommend. Edi #2: Mistakes where made, and people quickly stepped up and did the right thing. Will be picking my car up tomorrow, will update review. Happy to do business with honest people.

Josh Drake

★☆☆☆☆

a month ago

SHADY BUSINESS DO NOT GO HERE! My wifes vehicle had 2 faulty tire pressure sensors after purchase. The dealership said for us to take it here and they would pay for it. They overfilled the tires and said that they were working fine. A few days later all the pressure sensors went out. The dealership took the car to them themselves. They fixed the tire sensors. What they didn't fix was the stud they broke when taking off the rear passenger tire. They used 2 different sized lug nuts on the same tire, one barely gripped the thread of the nut they broke off. Nothing was said to the dealer. This is not the way to conduct business.