Bjs Automotive

Osama Elfki

★★★★★

3 weeks ago

BJ's Automotive is one of the very few remaining HONEST, efficient, knowledgeable, and professional Automotive shops in the Everett area. They were able to correctly diagnose and identify the problem, obtain the right wire harness, OEM alternator, that resolved the issue. If you are looking for professional automotive technicians to fix your car, especially electrical malfunctions, BJ's should be your destination.

Aaron Tran

★★★★★

3 months ago

Went in for a pre purchase inspection and the shop owner and mechanic found suspicious warnings with the car. They proceeded to go out of their way to purchase a carfax for the car, give us a discount for the service and the carfax, then defend us from the aggressive and angry car dealership salespeople when we called to tell them their car wouldn’t move and they would need to pick it up. Some of the best customer service I have experienced.

Shane Rock

★★★★★

5 months ago

BJ’s auto is great! Got me in with little time of making a reservation. They do a 25 point inspection free of charge… (who does that nowadays!) And to top it off, a shuttle if you need to be somewhere. It was a great customer service experience! And without feeling taken advantage of. 2 thumbs up 👍

johnny patchamatla

★★★★★

3 months ago

Shout out to BJ's Automotive - a really great, long standing neighborhood auto repair shop that left me feeling fairly treated and optimistic about employing them for future repairs on our fleet of vehicles which, inevitably, are always in need of some maintenance and repairs. Their attention to detail in their inspection processes and their dedication to customer service was greatly appreciated and encouraging in a business environment (auto repair) that often leaves me, the customer, feeling anything but that . . . the value of their service to me was exceptional.

Mary-Celeste Ricks

★★★★★

4 months ago

Upfront about time tables, but willing to hurry and squeeze me in so I could make an appointment. Very obliging. Fun waiting room with activities for kids and comfy seating. Everything taken care of in my car with zero upcharging. Competitive pricing. What's not to like!! Def worth driving 20 min to get here.

Dharma Moon

★★★★★

4 months ago

This place was awesome. I had a car emergency where all four brake calipers failed on me and I could not drive it. I had called around and BJ's automotive got me in the soonest. They worked with my work schedule and made a difficult situation easy. (Their shuttle service is amazing as I would have to rely on Uber and they are pricey) When it came down to identifying the problem I know little to nothing about cars but Vicky and Chris were amazing making sure I understood it clearly before I made any authorization or payment. Out of the different autoshops I have worked with over the years BJ's automotive has been a cut above the rest. I will definitely be recommending them to my friends and coworkers going forward. Thank you guys so much!

Bill English

★★★★★

3 months ago

Nice experience, general maintenance, the Mitsubishi dealer has closed this shop is a perfect fit. Friendly people, seem to have experienced mechanics, and are competent. They will check in with you after your visit, to make sure you are satisfied, that is great service.

United Auto Group

★★★★★

2 months ago

Took a car for inspection, Christina welcomed us at the front desk with a friendly smile and was very helpful and listened to our concerns and needs. She followed up and contacted us when the inspection was done. She explained all issues in details and charged us a reasonable cost.

George Bradley

★★★★★

2 weeks ago

To say BJ’s will give you top tier service, Would be an understatement. Sarah and the whole staff is amazing ppl and are willing to help with anything if it’s in their means

Laura White

★★★★★

2 months ago

I went in for a squeaky car and 1st of all, cleanest bathroom I’ve ever seen at a mechanics shop. I’ve never had someone take me into the shop and show me what was wrong. They keep a tidy shop as well and very friendly.

AI 43

★★★★★

a month ago

My 12V Cummins needed an adjustment to get rid of some smoke. Everything was done in a timely manner and I'm happy with the results. Thanks

Nancy Chong

★★★★★

3 months ago

I was having problems with my clutch--had to press VERY hard to get it to engage. Situation seemed to be getting worse. Took my 2003 Toyota Tacoma to BJ's, thinking I would have to order a device to my clutch so I didn't have to push so far/hard. Mike Doherty examined my clutch, and noticed that my floor mat had moved forward enough that it was causing my clutch problem. He moved the floor mat back, and showed me there was a hook on the floor to hold the mat in place. PROBLEM SOLVED!!! I'm not taking my truck anywhere else! They were courteous, and informative, and BJ's is where I'm going from now on.

Shawn M

★☆☆☆☆

4 months ago

They want to force you into a diagnostic. They won't quote you a price on the phone for a specific repair that you ask about even when you supply them the specific part number that you want replaced. Eastside Speedshop was able to give me a quote over email for the same TSB that BJs refused to quote.

Tarek Hosn

★★★★★

3 months ago

Came in for an oil change, they even provide a full inspection with it. And to top it all off they have a shuttle so I could go home while waiting. They have a customer for life. Super friendly people too.

Scott Ellis

★★★★★

6 months ago

More professional than a few of the local dealerships. Explained the service, and the inexpensive parts that are replaced as part of preventative maintenance, and as a potential source of failure that would explain my symptoms. That inexpensive part was the very part that I suspected, and it did turn out to be the problem. Problem solved in the most expedient and cost-effective way. They have a second mechanic review the work done before the car is sent out. Excellent practice.

Marie Keller

★★★★★

6 months ago

My experience with the team was friendly, respectful and professional and they were very thorough! They helped me prioritize repairs and listened to my thoughts and concerns while also sharing their professional recommendations. It’s hard to find a trustworthy auto repair shop- they are a good one!

Andrea Rotharm

★★★★★

5 months ago

I have an old '98 Chevy that needed fixing up. Bj's got that done for me in a timely manner. The women at the front desk were really nice, and I appreciate their hospitality.