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About Business
BKS Automotive,Marine & Diesel is a leading Car Repair specialist serving the Chesapeake, VA, Chesapeake area. They provide a wide variety of solutions, including Car repair and maintenance service, Brake shop, Diagnostic center, and other Car Repair tasks. Boasting a solid 3.4/5 rating from 7 verified reviews, their reputation precedes them. As a locally-owned business in Chesapeake, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Chesapeake, VA.
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Google Reviews
lajon chandler
★★★★★ Great work great price and super professional. They came to me and was able to fix everything and made sure to take his time to explain everything to me so I could understand.
Deuntae Jefferson
★★★★★ Nick was great. He was on time, professional, and very full of knowledge on what he was doing, I highly recommend for anyone with automotive repair needs.
Autumn Molina
★☆☆☆☆ I paid $1500 up front for work done on my vehicles on March 6, 2024. He had worked on my vehicle before and I felt I could trust him. Unfortunately I’ve learned my lesson about that, since he has scammed me and given me the run around for three months. Today it is May 20th, one of the cars has hardly been touched and is still not running and the other is worse off than when he started. Since the beginning of the job it has been one thing after another. Can’t get ahold of him to see when he will be working on the vehicles and when you do reach him, he says he’ll be here one day and then doesn’t show. When he does arrive, he’ll tell you he needs to find a specific part and leave to get it. He’ll return in a week to do an oil change and still be no closer to finding the part from one week ago and will need to leave once more to find it. It’s been back to back excuses and while I’ve been understanding, it reaches a point where I no longer have the patience. I’m sorry but after weeks of one excuse after another patience grows thin. Communication is terrible, good luck getting ahold of him. And his customer service has gone out the window completely. I messaged him requesting money back on the incomplete work only after the three month mark and the response I got was “I don’t really read long books or paragraphs”. Absolutely unacceptable when a customer who has already paid is asking when the work is gonna be done or the money returned and you refuse to complete the job you were hired for. This is just the tip of the iceberg. If you want a professional with good communication skills and customer service, DONT go here. I just want my money back for the portion of repairs that has not been completed and to warn everyone else to avoid Nick White at BKS Automative Repair. Since I can’t get a response anywhere else, this is my last resort. Maybe he’ll care to read the long paragraph when the public can see how he treats his customers.
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