Brake Masters #242

Carla Reid

★★★★★

a year ago

"I highly recommend Brake Masters for their repair services. They were professional, knowledgeable, and did an excellent job replacing my brakes and rotors on my 2019 Genesis G80 Sport." The Service Manager, Richard Anders is one of the best managers that I've had the pleasure of interacting with. He didn't try to upsell me on my brake service but recommended changing my rear rotors sooner rather than later. The brake mechanic, Tim who serviced my car treated my car as though it was his vehicle. He walked me through what he was working on and he asked me if I knew about some undercarriage damage. Thanks, guys for the excellent customer service. Service 🌟🌟🌟🌟🌟 Lobby 🌟🌟🌟🌟🌟 Customer interaction 🌟🌟🌟🌟🌟

Meg Okeeffe

★★★★★

5 months ago

I had an issue with my vehicle that the Honda dealership couldn’t resolve because they said they couldn’t replicate the problem. Frustrated, I took my car to Brake Masters — and I’m so glad I did. Richard Anders took the time to really listen to my concerns and made sure the issue was properly diagnosed. It turns out the brakes just needed to be cleaned due to tire shine — a simple fix that the dealership completely overlooked. Thanks to Richard and the team’s honesty and thoroughness, the problem was quickly resolved without any unnecessary upsells or repairs. The staff was professional, communicative, and genuinely cared about getting it right. Where others gave up, Brake Masters followed through. I’m forever a customer now. Highly recommend them to anyone looking for trustworthy, competent service!

Jonathan Boucher

★★★★★

4 months ago

An honest shop!! Took my car in thinking the brakes had to be done. After an eval said no you still got a good amount left. Recommended a minor service, completed and on my way. I will definitely return for their integrity and service.

Michael E.

★★★★★

10 months ago

So, my car’s AC compressor decided to spontaneously combust (not literally, but it might as well have), and I took it to Brake Masters, where I met Jose—the absolute king of not ripping people off. Dude wasn’t trying to upsell me on replacing half my car. He didn’t look at me with that mechanic’s gleam in his eye like I was a walking bag of money ripe for the shaking. No, Jose actually fixed my AC compressor without pitching me unnecessary repairs like I was signing up for a multi-level marketing scheme. Now, contrast that to Big O Tires, where they took one look at my car and said, “Yeah, bro, we’re gonna have to rebuild the entire air conditioner, rotate the moon’s orbit, and replace your soul. That’ll be $10,000.” Absolute clowns. Every interaction felt like they were legally required to vacuum my wallet clean before letting me leave. Brake Masters, on the other hand? Efficient. Straightforward. Human. Jose was like the friend who helps you fix your car but actually knows what he’s doing instead of guessing and making it worse. No price-gouging, no thinly veiled corporate robbery—just solid mechanical work. This man deserves a raise, or at least a gold-plated wrench or something. So yeah, Brake Masters is where you go if you don’t want to financially spiral after a routine repair. 10/10, would let them touch my car again.

Alejandro Marina Collins

★★★★★

8 months ago

Brandon in the front counter was very transparent with what my 2007 Impala needed. Being a retired mechanic I understand what my vehicle needs or if it doesn’t, so I really appreciate his transparency with what my vehicle needed. His technician were clean and took good care of my Impala. I’m the original owner, so I take good care of my car.

Jeffrey

★★★★★

9 months ago

Even though it took a while for the parts to get to the service center. They did a great service on my Jaguar. I’m sure it was just a fluke. It was the delivery driver that was running late. The staff is very friendly and the manager was very apologetic for the delay. I will definitely go back for future services for my Jaguar & Hummer.

T J

★★★★★

3 months ago

TJ was informative and he makes great coffee ☕️. The waiting room experience was great and the reclining chair that I sat in while my brakes were being replaced was wonderful! Great job and I will return.

Larry Harrell

★★★★★

4 months ago

If you need brake servicing, this is the place to go. No need to shop around for pricing, they are the best. Brake Masters inspected the brakes, made repair options recommendations, and completed the brake pad and rotor replacement in a timely manner. They were friendly, professional, clear on what my repair options were, and did what they said they would do. You and search sll the repair shops you want, but you won’t find any better than these guys.

Adam Dowd

★★★★★

7 months ago

I needed a tire alignment and saw that Brake Masters had great reviews—so I called and set up an appointment like a responsible adult. But of course, on the very day I needed to go… boom, flat tire. Classic. I called to reschedule, and get this—both Richards at the desk (yes, two Richards, double the kindness) were super understanding and got me in the very next day. Everyone there was incredibly nice, didn’t judge me for my tire drama, and had me in and out in about an hour and a half. The price was great too—no emotional damage to my wallet. I’ll definitely be back next time my car throws a tantrum.

Madison Budge

★★★★★

11 months ago

Amazing service! Efficient, courteous, and honest company AND employees. David and Jose were so kind and helpful. I called to schedule an oil change and they were able to fit me in the next day. And at such a fair price! Additionally, they did not try to charge me or sale me on other unnecessary services as some companies do. They also took old oil I had at my house to recycle without additional charge. I would certainly recommend to everyone.

Brynda DukeBerrigan

★★★★★

Edited 3 months ago

I CAME INTO BREAK MASTER TO HAVE MY BREAKS CHECK SINCE I HAD A LIFE TIME WARRANTY. I ALSO ASK TO DO A DIAIGNOSE ON MY TRUCK DO TO THE ABS LIGHT COMES ON AND OFF. I ASK MANAGER RICHARD IF I COULD MAKE FRESH COFFEE HE WAS VERY NICE AND SAY HE WOULD MAKE THE COFFEE FOR ME. EVERYONE WAS VERY FRIENDLY...RICHARD IS THE MANAGER HE IS VERY PROFESSIONAL AND MAKES SURE HIS MECHANICS DO THE JOB RIGHT! VERY KIND MAN!!

Michael Sherman

★★★★★

3 months ago

Aside from being a little disorganized, the Manager, Rich, did rectify the situation. So kudos to management and highly recommend Break Masters for much of your car's needs!

Jess Najera

★★★★★

a year ago

I highly recommend coming to this location for any work needed on your car. They pointed out what needed to be changed, was honest about everything. Richard was extremely helpful and was a blessing to our day. Excellent customer service, excellent car service all happening at this BrakeMasters. Thank you so so much.

Kathy Struthers

★★★★★

7 months ago

Took my truck here and they changed my brakes on the front. Good quick service. 1 month later, I'm back doing an oil change. Curious peops here and reasonable prices, actually darn good on oil change.

Mason Kelley

★★★★★

5 months ago

These guys are great! Been here a few times. This time I needed a little help on the price and they were able to help. Highly recommend!

Yong Henry

★★★★★

a year ago

I replaced my transmission filter but was unable to fill the fluid to full capacity as i did the job myself at my house. I called Richard, the manager of the premises. He listened to my issue and verbally attempted to help. I asked if his shop would put my car on the lift and check the level for me. We scheduled an appointment. When I arrived on the date of my appointment, Richard got my car in immediately and had one of the mechanics complete the task (check the fluid level - my car has no dipstick). After completion, he stated that I was 1 qt low. It was replenished from the 2 quarts I had as left over from the filter swap out that i brought with me. When I asked for the cost so that I can pay, he said "no charge". Unbelievable! He was extremely helpful and went above and beyond. Thank you Richard and thank you for helping, especially nowadays when all corporations appear to be only interested is in making money/profit. Richard showed compassion and was extremely generous. THANK YOU RICHARD!

Marisela Carrillo

★★★★★

10 months ago

Thank you Jose and his team for helping me with my truck. I understand that my truck needs a lot of maintenance and repairs but they were able to get it fixed and at a reasonable cost. Jose did a great job communicating with me throughout the process. I am very grateful for all of your assistance. Thank you again Jose and your team.