About Business
For professional Car Repair care in Henderson, NV, Henderson, look no further than Findlay Lincoln: Service Dept. Their team excels at delivering top-tier results for Auto repair shop, Car repair and maintenance service, Tire shop and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 894 pieces of feedback. They have become an integral part of the Henderson, NV community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Henderson, Findlay Lincoln: Service Dept is ready to assist with your next project or repair.
Google Reviews
Julius Janson
★★★★★
a month ago
Top notch service that you would expect from a Luxury dealership. We recently accepted the delivery of our new Navigator Black label from Findlay Lincoln. From the first visit when we looked at the vehicle for the first time, to the time sales associate that helped us build and order our car, to the final step of financing the vehicle. Every step of the way was made easy by the professional sales team of Findlay Lincoln. They treated us like royalty with utmost respect for our time. We went to several dealerships to look at and compare other brands and vehicles. What made us choose Findlay Lincoln was their ability to rise above the rest with their services. One competitive dealership next door was so rude to us when we asked them to help us build the vehicle we were interested in. We dealt with their sales manager and he was annoyed that we didn't want to buy the vehicle they already had in the lot. If I'm looking to spend over 140K on a vehicle, you best belive that I want to get every detail exactly that I want. Findlay Lincoln delivered on what my wife and I were expecting from a high end dealership. I look forward to working with them again in the future.
Brandon Hartsaw
★★★★★
4 months ago
Rodrigo, my sales rep, was amazing to work with. As an out of state buyer, he stayed on top of the process and kept me informed every step of the way. What impressed me most, is Findlay would not allow me to finalize paperwork until the vehicle had completed it's service inspection. Upon conducting a full inspection, they identified a few small scratches in the paint, an imperfection in the driver side window tint, and worn brake pads. The dealership proactively took care of all of these items, prior to the vehicle being delivered. My experience with Findlay was outstanding. I highly recommend Finlay Lincoln.
brittany graham
★★★★★
a month ago
I dread going to a dealership so when I walked in I did not have a smile on my face just focused and in my pjs lol however RJ (Rashad) made the entire experience easy. Thank you RJ and guy behind the clear glass window… Thank you Jeanna in financing for being thorough with paperwork. Thank you to Jose in service for getting me the correct windshield wipers for my car! I appreciate you!
RYAN
★★★★★
2 months ago
Keith P in service was excellent. Very professional and great energy. Brought my truck in for a reverse brake electrical issue and recall that was not completed by another dealer in town. Dropped the truck off at 8am and got a call saying it was done by 11! All issues fixed and working great. Appreciate the quality and quick service. Will definitely be back.
Cristian
★★★★★
a month ago
Paul and the entire team at Findlay Lincoln delivered a true first-class experience. Paul personally picked me up from the airport, stayed in constant communication throughout the entire process, and made everything smooth and stress-free—especially coming from California to Nevada to purchase the vehicle. Even after I made it back home, they continued checking in to make sure everything was perfect. That level of service and professionalism is rare. I highly recommend Paul and Findlay Lincoln to anyone looking for an easy, high-quality car-buying experience.
Max Randle
★★★★★
a month ago
Great experience! Care free buying experience. Took my trade in, got me the vehicle I wanted at the price I wanted to pay and couldn’t be happier. Silas was great! Will definitely be back to upgrade my other vehicle soon!
John Beck
★★★★★
a month ago
The key to my contentment with this service department starts and ends with the service consultant Jose Marquez. His candor and courtesy to me were and are exceptional. That position he holds is so important to the company because he represents the values of the company and he does it in an exemplary fashion.
Carol Richardson
★★★★★
3 months ago
I highly recommend this dealer and my service rep, Keith. He is very kind, knowledgeable and professional. He makes my visit remarkable. He works with you, and always greets you with a smile. He is the best, and the reason I keep coming back for maintenance and repairs.
li tsui
★★★
☆☆
4 months ago
They were able to take my vehicle for recall when I dropped off this time, which is excellent, but could not complete because they have to order the parts. In the past I had tried repeatedly to schedule other recall but they were not able to schedule the work until several attempts. If Findlay is able to complete this recall appointment, I would be satisfied.
Heather Leon
★★★★★
4 months ago
I had a couple of recalls on my car so I called and they got me in the next day! They were all friendly and helpful. Jose was great and let me know when I got there they would need to order a part, but they ended up having it and got it all done and even washed my car! Great experience from start to finish.
Mary Medeiros
★★★★★
3 weeks ago
Juan was helpful and explained my service options well. Fantastic loaner! Process was simple and organized.
Art Carlin
★★★★★
a month ago
Everyone was very friendly and helpful, especially Silas and Melissa. Silas went out of his way to make sure everything was in order and made the whole process go smoothly!
Bob Mccann
★★★★
☆
5 months ago
Overall a very good experience. I went to Findlay Lincoln for a routine oil change and tire rotation on my Ford Ranger after having far too many bad experiences with Ford Country across the street. Everyone at Findlay was very nice, very helpful, and genuinely good people to be around. I was able to work in the lounge and enjoy decent free coffee. Deducted one star because for the $50 premium over the price for the same work at Ford Country they could have at least washed my truck when they were done. But at least the people at Findlay are nice, as opposed to the people who hate their jobs across the street.
Cevon Mitchell Ford
★★★★★
2 months ago
Came in for a recall they had on my car, everything was done swiftly and the staff were very accommodating with a ride too and from the establishment. Car was done within 3 hours and everything was better than I left it.
James Lowther
★★★★★
11 months ago
John came out to my place to do the service. He was amazing. Showed up in time, was forthright and listened to my concerns. He addressed everything I brought up clearly and succinctly. Wonderful experience!!
William Gibbs
★★★★★
9 months ago
We had warranty work performed on our vehicle. Our Service Advisor, Keith Platt, kept us informed of the progress throughout the entire process. We are very happy with our choice in vehicle and service location.
Thomas Tobey
★★★★★
2 months ago
Service department was ready and waiting for me at my scheduled appointment time. Completed recalls and the extra work I asked them to do very efficiently. Had my car back the next day!
sarah schultz
★★★★★
5 months ago
Wonderful customer service and top of the line cars! Carry helped me upgrade my Lincoln and was a pleasure. Can’t say enough about the service. Nice and clean show room and lot as well!
LINDA PROSCH
★★
☆☆☆
4 months ago
I made an appointment after confirming that the dealership had the parts necessary to complete two recalls. They confirmed that the parts were in stock. I took my car in and left it overnight. They call the next morning saying the car is ready. I was told that I have to take my car back because they didn’t have the parts to repair the backup camera recall. They basically WASTED MY TIME. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED ON A RECALL ISSUE.
Donnie Hodges
★
☆☆☆☆
4 months ago
Long delays, very poor customer service, wanted to charge me $1200 for my warranty company to ship Lincoln a part the warranty company had readily available that Lincoln didn't have and couldn't get for 6 weeks. A very much wasted 13 days without my car that I had to take elsewhere for repair. The only person in the building who cared about getting my car fixed was me. They did try twice to buy my car before they ever inspected it (6 days after drop off).
