About Business
Brand S Auto Services is a highly-reputable Car Repair service provider based in Cleveland, OH. Brand S Auto Services covers all facets of the Car Repair industry, with a focus on Car repair and maintenance service, Auto body shop, Mechanic. With over 129 reviews and an average rating of 4.4/5, Brand S Auto Services is a trusted name in the industry. Their presence in Cleveland, OH ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Tony Lombardo
★
☆☆☆☆
2 years ago
BEWARE OF THIS SHOP !!! I took a 2011 Chevy Colorado here for frame repair and not only did they not do the repairs needed they also had my truck for months . Made several calls to him and nothing but excuse after excuse . Finally receive a call stating truck is ready and my bill is $1800 dollars . I pick the truck up and from the minute I drive off I can tell something wasn't right . Sure enough I take it to two other shops to find out he literally did nothing . In the photos you can clearly see the torsion bar is bent which he claims he replaced. He used a $5 dollar can of undercoat spray on the frame and from what we found that's all he did . Save your time and money and find a reputable shop because that he is not .
Nathan Beachler
★★★★★
2 years ago
I've taken my 02 Dodge Dakota there twice now for work. First time was to have the frame welded, second was for the drive transfer. Not only did they do both jobs in a timely manner the cost was almost half of anyone else who quoted me and he welded both sides. Highly recommend Johnny over at Brand S Auto! The one photo is of how high my bed was lifted and hitting my truck
Kelly Baptista
★
☆☆☆☆
3 months ago
Go literally anywhere else!!! I had my car towed here because he told me he could do a diagnostic test and every day was another excuse, more bs, never once told me what was wrong with my car until the 6th day when I said I was coming to tow it back to my house he then said it was a “fuel pump, if not then check spark plugs” …. charged me $120 for a diagnostic test and he never even figured out what was wrong with my car. He never checked my fuel pump or spark plugs. Neither of those were the issue. 6 days, $120, for nothing. He also has a horrible attitude like a bitter old woman.
Cortni C
★
☆☆☆☆
2 years ago
PLEASE BEWARE!!!!!! And do your research on the BBB before making a decision This shop is TERRIBLE!!!!…when I say TERRIBLE his attitude is bad his communication sucks and a complete ripoff he charged me $750 for absolutely nothing starting off I gave him a $300 deposit just to have my car in a worst condition then it was just for him to proceed and tell me he will take my car if I don’t pay $450 ….need I say more he has a thousand excuses why he is delayed on everything his first excuse was he got into a car accident to his reasoning for ignoring me for almost a week to the next excuse being how it was difficult to get whatever parts he needed to never show a receipt of the parts or a breakdown of labor after having my car for a MONTH AND 3 weeks i left countless voicemails and text messages to still be ignored I told him I wanted to come a get my car and Instantly got a response…for him to tell me i still have a balance of $450 I will post before and after pics …I am a business owner myself I would never treat any customer or client this way I am not here to put any bad comments I am here to tell the truth and save other people MONEY,TIME,and HEADACHE
Extreme Wings
★★★★★
6 years ago
Reliable, professional and a tinkering box for good deals. Dropped in ford escape 06 for wheel well change for the right side, then I had it back in less than 4 days. Also I had a good deal that suited my budget. Photos speak for itslef.Thanks Jay
Lucia Marinucci
★★★★★
2 months ago
I was really happy with the service here. I needed a tire asap and they were able to get the tire and put it on for me within the day!
Chris Anderson
★★★★★
a year ago
Johnnie is a miracle worker! He repaired the frame of my van and made a part for its suspension that was no longer available. He spoke plainly and clearly about what needed to be done to make the van drivable and devised a plan for future work. The end product is a vehicle that should remain viable for years to come.
Sam Rus
★★★★★
3 years ago
HEAVEN SENT! MIKE AND JOHNNY ARE AWESOME, A POWERFUL DUO! My 2012 Volkswagen Tiguan was having issues with the panoramic sunroof and no dealerships wanted to take her in, even for a look. Mike and Johnny didn't hesitate to solve the issue. They went above and beyond to fix my sunroof, and did so in a timely fashion, at an unmatched price. Their kindness and tech wizardy left me feeling grateful to have found them. 10/10 recommend!
mike carter
★
☆☆☆☆
2 years ago
Worst experience at an automotive shop I have ever had my vehicle was stolen But that's after it had sat at the shop for a month without being worked on I told the man I was coming to pick it up, he then informed me I needed an appointment before I can pick it up next thing you know 1 hour before I was scheduled to pick up the van it was stolen, If you're looking for good communication and honest work don't go to this shop.
Marissa Andrews
★★★★★
a year ago
I highly recommend Brand S. I was told by 2 other mechanics to get rid of this car due to a rusted frame. I’m so glad I was referred to Brand S. John was great! When I called him a week before I brought the car in, and I texted him pictures he was confident that he could fix the frame. He was able to make the repairs at a reasonable price too! I really love my car and I am hoping to keep it for a few more years! Our family will definitely be back for any more repairs and couldn’t be happier with the great service provided.
Lori Lowe
★
☆☆☆☆
3 years ago
Kept my car for 2 months. My rocker panels were hung incorrectly. Metal left extending into wheelwell. Somehow my car speakers were blown. My doors were all scratched up. All for the overcharged price of $2900! My car doors no longer lock. there is over spray inside my car. The front fenders do not line up with the doors. I would not send my worst enemy there!!
Regina Hough
★★★★★
a year ago
Johnny fixed my car when everyone else was telling me that I should just buy a new one due to the fact that I have an older Ford with a lot of rust on the wheel well area allowing it to rust away from the frame. He ordered a new wheel well and welded it back together and my car is back to basically brand new. He did an over look of my car and came back with there being no other issues with it and said I have a good running car (2006 Ford Escape). So why would I want to go but a new car, a monthly payments, when this one still has many miles yet to put on it. People just don't want to take the time that's needed, which is very sad 😞. Thank you very much Johnny. I definitely recommend this place and will return for future auto repairs!!!!
Ezhen Corp
★★★★★
2 months ago
Handled questions patiently. Everything was handled efficiently. Reliable experience overall. Highly recommend!
Rob Norwich
★★★★★
a year ago
Yesterday, I had an unfortunate experience where my catalytic converter was stolen, and I was in dire need of a quick fix. I reached out to this mechanic shop, not expecting much given the urgency of my situation. To my astonishment, Johnny was not only sympathetic to my plight but also managed to fit me in for a same-day replacement. The level of service I received was beyond commendable. Johnny was incredibly knowledgeable, taking the time to explain the process and ensuring that the new catalytic converter was installed perfectly. The professionalism, speed, and efficiency displayed by the entire team were second to none. I am thoroughly impressed by their dedication to customer satisfaction and highly recommend their services to anyone in need. This shop truly goes above and beyond, earning them a well-deserved five stars from me!! Thank you, Johnny!
Harold Reasor
★★★★★
a year ago
Thanks to John's quality fabrication and welding skills, I plan on getting more years of use out of my car. It was mechanically sound but had serious frame rust in one area. A co-worker had repair done by him and suggested that he could help me. I am very pleased with his work.
Jeff Renaldo
★★★★★
2 years ago
Brand S Auto provided exceptional service for my vehicle needs. John demonstrated expertise during my visit, handling both brake servicing and an oil change efficiently. Additionally, he went above and beyond by addressing a sensor issue in my Traverse, patiently walking me through the diagnosis and solution. Brand S’ professionalism and dedication to customer satisfaction were evident throughout the process. Overall, I highly recommend Brand S for their quality service and knowledgeable staff. They've earned my trust as a reliable repair shop.
Mason GeeMontgomery
★★★★★
a year ago
Johnny and Kayla were excellent! Fit me in on a Sunday with little notice. Johnny did his best to save me money by suggesting I buy my own parts and just pay him for the labor. He didn’t try upselling me on anything and got my belt repaired in under a few hours. I will be going back for my future auto needs. It’s hard to find someone to trust when it comes to auto repairs and I’m thankful that I’ve found someone I can go to. I highly recommend!
Andrew Sutter
★
☆☆☆☆
Edited a year ago
What can I say, Johnny at Brand S is a great guy and took care of the frame on my 2002 Tacoma as if it was his own. These trucks can pretty much run forever, but their weak point is poor frames from the factory. If you have an older truck or car with a bad frame that you enjoy driving and plan to keep, don't hesitate to take it to Johnny to get it looked at. I already have a couple other projects that I'll be calling him for in the near future. And also, if you're a dog lover, you'll be in for a treat for who greets you when you walk in the shop. Thanks John! Update: 02/27/2025 So the repair did not last. After poking around under the truck a bit more, I really noticed the amateur welding performed. Lots of booger welds, didn't cut out the old rust or cleaned out inside of the frame. I decided to just continue with the other fixes on my truck that I did myself in my barn until I could find an actual welder/fabricator. I found a guy in Upper Sandusky (Ethan Reddick) that just fixes vehicle frames, and man am I glad I had him do my truck. He essentially cut out about 8 ft of frame and welded in Safe-t-cap sections, then used a matte black paint and black Fluid Filmed everything, inside and out, unlike the shit rubberized coating used on the old "repair". Note: never use rubberized undercoatings ever as it just covers up the rust that is happening on the inside! Also had him cut out the old shock mounts and weld in the Safe-t-cap replacements. Brand S charged me $1800. A real fabricator did all that work for $2100. Do yourself a favor and find a legit welder/fabricator if you need frame work done.
Brad King
★★★★★
2 years ago
Possibly the most honest repair shop I've ever dealt with. Warned me a head of time, the repair that was needed on my frame had a chance of not working because of how much rust was involved. Made a new section of frame for me and saved my truck. John is a miracle worker. I'd give 6 or 7 stars if I could.
Cam Johnson
★★★★★
9 months ago
Johnny was the absolute best to work with! He is very knowledgeable and worked very quickly! We will definitely be coming back for future work!! 10/10 recommend!!!
