About Business
For professional Car Repair care in San Angelo, TX, San Angelo, look no further than Brothers Automotive. Their team excels at delivering top-tier results for Car inspection station and related Car Repair needs. Their customer-centric approach has earned them a 2.5/5 rating based on 98 pieces of feedback. They have become an integral part of the San Angelo, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in San Angelo, Brothers Automotive is ready to assist with your next project or repair.
Google Reviews
Lynda Weaver
★★★★★
a year ago
I just got my car shipped to San Angelo and needed to get it registered so I needed an inspection. Found this place on Google, got there just as it opened and the gym working there was fantastic! Super quick and easy, sent my results to DPS and gave me a print out and I was in and out within probably 15 minutes. Definitely recommend.
Mike
★★★★★
2 years ago
I've brought several vehicles here for inspection and it's always been quick when I went. Once you're in, it really is about a ten minute inspection. The owners have always been very friendly. Steve is serious about vehicle safety and he's the expert. If he told me something was wrong with my vehicle, I'd go get it fixed and come back. The bad reviews are possibly from disagreements over a vehicle that is not up to Texas safety standards.
Jerry Eastman
★
☆☆☆☆
6 years ago
Second time I have tried to get my vehicle inspected. The first time, a year ago, Guy was VERY rude, unprofessional and spouts traffic law like he knows the penal code. This time he again was OVERLY rude and said he's always getting in trouble with DPS. He told me to have my vehicle inspected somewhere else, as I unhooked front lights, as he said no other lights are allowed but headlights. Last year when I disconnected them he did the inspection, but was very rude, sarcastic and unprofessional about his manner of dealing business. He has a sign on his register, "friendly Texas spoke here." I am from Texas and would hate for some visitor to take their business to him as he will give Texas a bad name. He is inexpensive, but he could be given the service away for free and his attitude would prevent me from ever going there again or referring anyone to him.
J Pre
★★★★
☆
8 years ago
Come here every year for my inspection, both the gentleman who works here and the lady that is here are very polite. They do the job, get it done and do it well. They may not be conversationalist, but they are good people. Twice now the gentlemen had helped with a problem on my car for a reasonable price and completed the job quickly. Come see for yourself, you'll appreciate the straight-forward, get back to your day kind of service.
Rob Potts
★★★★★
3 years ago
This is a great place to go for car inspection. It was quick and easy. Owner was a really nice guy. Inspections is all he does and it was so much better than what I have seen from other sites where they are to sell something else. Good place to go
Brody Deuce
★★
☆☆☆
12 years ago
Very Very rude. I was told my inspection failed due to low power steering fluid. I asked if he had any and I could fill it up and pay him for it so I didn't have to come back. he then was very rude and said he just inspects and doesn't do auto work. He said I was wasting his time and to get out. I told him I would be happy to pay for his labor also and he told me to get out and walked out and shut off the lights (guess it was lunch time). I would never go back here and would never send my wife as it was a very rough place to go. No customer service. I'm not even sure if a low fluid constitutes failing the inspection anyway. I will be filing a complaint with DPS.
Wayne Sparks
★
☆☆☆☆
6 years ago
Just had the worst experience in my life at Brothers Auto,& Steve Ortiz.He is the rudest person I've ever met, hands down.We all have our days where we just aren't into it, I get that.I had to fix my brake light on the cab. Went got a.bulb and fixed it. When I went back I pulled in at the back door, he lost his friggin mind. Made me pull around to the side door. But before i did he.got in my face asking me who told me to block his back door. Anyway he passed my light, brought me the paperwork and proceeded to tell me to take my business elsewhere. He won't have to.worry about that. I don't like to judge folks but this dude needs an attitude adjustment. .
Tyler B
★★★★
☆
7 years ago
The mechanic here was straight to the point. Which I am guessing is what other reviewers described as rude. However I thought he was nice enough and helpful. If you want a thorough and to the books inspection, with a no nonsense mechanic then this is the garage for you.
Kyle - GD Christian
★
☆☆☆☆
2 years ago
If only I were able to give less than one star, I would. Read all the other reviews. This owner curses you and tells you to F&$@ off?!? He is clearly possessed by demons. It’s actually sad to see. Don’t go here, you will regret it!
Jerry Applebee
★★★★★
2 years ago
Brothers Automotive has been my vehicle inspection location for many many years. I have always been treated with respect and never experienced a single problem with service quality or customer relations. I HIGHLY recommend this inspection location!
Drew Searsy
★
☆☆☆☆
10 years ago
Read this review (after the fact) on YP: "Brothers automotive. will try to screw you over by failing your truck on an inspection then tellingyoy that you can buy the part from them and charge outrageously for the part so just to save yourself some trouble go somewhere else. this place will screw u. o and the guy doing the inspection is rude and may try to start a fight with you!!!" My review: brother's automotive: Rude and disrespectful. Very unprofessional. Tried the exact same thing (mentioned above) - I went elsewhere and paid half the amount quoted, fixed the item in question, and brought it back to pay to get my inspection. When I got out to pay, he walked behind me, got in my vehicle with my two kids and sped off around the shop without my permission. I would have happily drove it to the other part of the shop. The 1st time I used this place and he was rude, I just thought he was having a bad day. We all have them. We all need grace. This time was over the top...will never go back and I would advise others to use Jiffy Lube across Hobby Lobby. Those people are kind, honest and professional.
Jay Phillips
★
☆☆☆☆
Edited 6 years ago
I went into have my car inspected and showed him my insurance information via my phone. He immediately walked away to write some information down. I followed him with my insurance and asked if he needed the number. His response, "Are you going to tell me how to do my job." I told him this was BS and left. I went to Daniel Ortiz on N. Oakes. He is a super guy. Very professional. Unlike his brother!!
Yesenia Buenrostro
★
☆☆☆☆
5 years ago
Today was my second time going there within a months time for 2 different vehicles. First time I thought he was just having a bad day but today he was rude again. Both vehicles got inspected since there's nothing wrong but I will never go back to him. He is rude n creepy. I wish I had read the reviews before going.
Jimmy Kennedy
★
☆☆☆☆
6 years ago
I called to see how long their wait was for vehicle inspection. Here is the transcript of the call. Him: Brothers Automotive Me: yes, I was calling to see how long the wait is to get my vehicle inspected. Him: 30 minutes Me: Ok cool, I’m coming from big spring so I’ll check to see if the wait is still short when I get to Angelo Him: You’re bothering me, you’re wasting my time. Just come by if you want to. Click Total time.......23 seconds. No sir I will not come by your shop, wouldn’t want to bother you or waste your time by bringing you my business.
Adam G
★★★★
☆
10 years ago
The gentleman running the place was friendly and professional. I didn't run into any of the problems other people have talked about in their reviews. Keep in mind this is NOT a maintenance garage they just do inspections, don't expect any fixes while you're here. Otherwise, quick service, I was in and out in a few minutes.
Michael Perry Buck
★
☆☆☆☆
8 years ago
This guy was so unbelievably RUDE and a SCAMMER! He told me for my travel trailer to meet inspections, it needed reflective tape. After I showed him the law, and where I don't have to have it.. he charged me $13 or no inspection. That the state authorized him to require reflective tape even though it wasn't law. Ripped me off and knew it
Esther Sutton
★★★★★
3 years ago
Quick and easy place to get you Vehicle state inspection done. Nice guy, checks everything out. Just remember he only takes Cash or Checks, no Credit Card payments!
Chris Chavez
★
☆☆☆☆
6 years ago
Called me an idiot 5x because I asked a question about the window tint. I’ve never had an inspection go this strange. Totally threw me off how he responded. I don’t write reviews... but this one was easy to write. Hope you have a better experience than I had.
David aguirre
★
☆☆☆☆
a year ago
He was very rude when I asked him a simple question regarding an inspection and treated as if he didn't want service. Not even worth calling
Mick Crocker
★
☆☆☆☆
6 years ago
This RUDE and CREEPY (wouldn't even consider a man) is Steve Ortiz. WORST customer service of all time. This is my first review and I feel like it is necessary so people do NOT WASTE THEIR TIME OR MONEY. My car passed but the way he spoke to me was not right or acceptable. DO NOT GO HERE! STEVE "THE DIRTBAG" ORTIZ.
