Burl's Auto Service

Twyla Dickens

★★★☆☆

3 years ago

Kind of high.but they are really friendly. Good work

Srinu Bandaru

★★★★★

4 years ago

Did my splash shield installation in 30 mins as promised. Really good work..

Charlton Chapman

★★★★★

4 years ago

Very professional shop! Dropped my truck off and they did exactly what I needed at a decent price! Will most likely be a return customer!

Courtni McDonald

★★★★★

6 years ago

Really good service. And will do what they can for you. One of the best mechanics shops in Monroe

Jesse James

★★★★★

8 years ago

Very nice people's they don't do work on your car unless they call and let you know what's going on first

Sheila Morrison

★★☆☆☆

7 years ago

You pay for everything that they have to check on the machine, if its 1 or5 you 75.00 apiece. But he does good work.

Kim Sanderson

★★★★★

Edited a year ago

Always helpful and my husband and I have used Burls for 15 years or more. Great service.

David Deglandon

★★★★★

a year ago

Had a rear differential rebuilt. Fast effective and affordable service. Thanks

Mike d (big man)

★★★★★

4 years ago

Great service great guy. He has worked on my mama and mother in law vehicle. I strongly recommend them

Sandy Jones

★★★★★

3 years ago

Took my car at 7:30 am to get new tires. Told me it would me fixed at noon. And they called me at 11:50. I would definitely recommend this place.

Harold E. Holloway, Jr.

★★★★☆

7 years ago

I had went to one those places on Louisville ave. to get my tire fixed. But they acted like they didn't have time for the little money...(btw this was the third time I went there and got turned down) so I went to L@L tire which is right across the street. And this guy jumped right on my vehicle and changed my tire for me. And didn't give me the run a round that he couldn't get to me till tomorrow. Thank you L @ L tire

LucidRoe

★☆☆☆☆

a year ago

Don't trust this shop. They will lie about repairs and will always charge you to fix or replace something that doesn't need replacing. This mechanic use to be so good, but something changed, and changed for the worse. Find a new mechanic.

Laralee Herron

★☆☆☆☆

4 years ago

They told me I probably needed a new battery so I assumed they put one in. No, they “fixed” the old one and my car won’t start today. I had a very busy day and now it’s ruined because they refused to just put a new battery in.

Caleb Wilkins

★☆☆☆☆

Edited a year ago

In reply: This is not what I was told by the employee who answered your phone. I only agreed to pay because I was assured this would fix my A/C. So, are you stating that if I bring my car back in I will not be charged? Original review: Customer beware! Took my car here to have the AC repaired, cost was over $1,500 and AC still doesn't work. Also, while in their shop, they killed the battery and I had to pay to have it replaced. When I told them the AC still isn't working they said "Well, you can bring it back in and we'll see what we can do." I asked if there would be a charge and if they have a warranty on their work. Their answer; yes, there will be a charge. And my AC most likely broke because of something else. Dishonest.

Jesse Larkins

★☆☆☆☆

5 months ago

I was in Louisiana 2 months ago, and found out that I need some shocks. I went to burls, and thought I was having some shocks put on. Took my van to the shop, and come to find out they didn't replace them

Dez Hogg

★☆☆☆☆

Edited 5 months ago

This place was a scam ,charged me 800 for a thermostat housing , very unpleasant employees, told me my radiator had a hole when in fact it did not .. I would not recommend that you trust these folks to tell you the truth , or not potentially cause it to have. More problems. I give them a below zero, now to boot my car went in for a thermostat housing and it came out 800 later ,then it came out with an oil leak when I had to have it repaired by someone else for certain , there was a tiny hole where for whatever reason they took the oil filter off or just put a hole so I would have to bring it back to them , but I also compared my bill to a similar bill of a friend that had work done from them , our vehicles were towed from the exact same spot to the same place and they charged us two different prices. I will put the picture of the oil filter BUT TAKE MY ADVICE THIS HAS BECOME A GREEDY DISHONEST PLACE !!! I AM BEYOND SICKENED..notice when he replies to the unpleasant (truth) he is on very high defense and never owns his wrongs.. perhaps devolped something he can't afford so scamming people is his way now .. just my opinion mechanics dont just go dirty for no reason. But he isn't a pleasant person at all

Craig Edwards

★★★★★

2 months ago

Great place. They were able to get my Jeep in quickly and fixed it in the same day for much less than any other shop would fix it for.