About Business
Butler Automotive is a leading Car Repair specialist serving the Augusta, GA, Augusta area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 3.9/5 rating from 203 verified reviews, their reputation precedes them. As a locally-owned business in Augusta, GA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Augusta, GA.
Google Reviews
Scott E. Hoenshel
★★★★★
a month ago
Butler Automotive has been Excellent on Customer Service, Repairs, and Timeliness! Straight forward without trying to over sell.
Nicholas Evans
★★★★★
3 months ago
Sent my truck here for a fuel injection problem and once the job was started and finished it was very prompt and professional . Truck runs very smooth and I haven’t had any issues so far. Great service and very friendly staff will use again and recommend to anyone!!!
Kate Himmelsbach
★★★★★
3 months ago
I’ve always received exceptional service and care. Simply wouldn’t take my car anywhere for servicing. Thank you so much for making car care a breeze!
mike leaptrott
★★★★★
a month ago
Butler automotive did a great job on my repairs. They fixed 2 issues for me and have my 25 year old truck running great again!
Courtney Fairchild
★★★★★
6 months ago
I had a great experience at Butler! I had gone to another place before and was told they would not be able to patch my tire and I would need a complete new set since they would have to replace that tire and can’t just replace one. I called butler and they were able to get me in right away and patch it with no problem. I always have had the best experiences here and they don’t try to sell me anything I don’t need. I would highly recommend their services!
Kim Ritchie
★★★★★
6 months ago
Butler Automotive provided a ride to work when I dropped off my car, from a delightful, friendly, courteous young man. They found the problem and recommended several other services (which I declined, for now!) and they were very helpful and amenable to my requests. Car was ready the same day, very happy with the work. Definitely recommend this shop.
Jeff Huff
★★★★★
3 months ago
Very professional and courteous. Was greeted by name when I arrived and knew my name from the appointment phone call. I described what was wrong with the car and they diagnosed and repaired it. Give me a full estimate of what the repairs would cost before proceeding. I used to do all of my repairs on my own when I was younger, but don’t have the tools or place to do it anymore. I would bring any car back to them to give An estimate.
Deidra Brittain
★★★★★
5 months ago
They fixed a battery issue I was having with my Bronco Sport in 1.5 hours. I had taken it to Ford twice, dropped it off one day for 4 hours to no avail. Appreciate the guys at Butler downtown for not only fixing my car, but educating me on what the issue was and how they resolved. Definitely recommend!
C B
★★★★★
4 months ago
It was comfortable in the lobby. Oil change was $100 & $20 of fees. They asked me if I wanted tires rotated and air filters, and they quoted $400? I didn't know a Tacoma was going to cost that much to maintain :/
Mike Smith
★★★★★
4 months ago
Great place to do business ! When I arrived to drop off my vehicle way before opening time Mr. Eddie Butler himself met me outside and took all my information! Work was done in 1 day ! Very professional and was made aware ahead of time what needed to be done! From his crew👍👍👍👍👍
Marvin Scott Jr.
★★★★★
4 months ago
I just wanted to say that these guys treated my mother in law with the most sincere, transparent and well- informed experience ever. She was very nervous about someone outside of a dealership working on her car, but after the work was done, she was completely confident in Butler on Reynolds street downtown. That gave me a peace of mind. Thank you guys
Sue Estes
★★★★★
4 months ago
Butler Automotive on Reynolds Street is the best. I took my Tahoe for brake repair and the heater wasn’t working. They did the diagnostic and quoted me a price. The work was done quickly and accurately. The price was lower than the estimate when i picked up the car. They had found one item in the repair was actually good so they didn’t replace it. Brent Lewis absolutely exceeded my expectations in every way. This shop has a customer for life!
NLE RMoney
★★★★★
3 months ago
My Tahoe stopped working on a Friday night going 65 mph down 278, had it towed to Butler Automotive on Saturday. They opened up on Monday and told me the Fuel Pump was the culprit and my oil pressure sensor was bad as well. By Monday evening they had completed all repairs, keep in mind this was Thanksgiving week.. Thank you to all of the people who worked on my vehicle, kept me updated like never before and made sure I understood the problem and the costs before they even fixed it. I will ALWAYS bring my vehicles here. You have earned our trust and my vehicle works better than ever.
John
★★★★★
2 months ago
My car started overheating in traffic, so I brought it to the downtown Augusta shop. They found a radiator issue and fixed it before it turned into a bigger problem. The turnaround time was fast, and I appreciated how transparent they were throughout the repair.
Beverly Simpson
★★★★★
2 months ago
I am trying to keep a really old car on the road for a few more years. I took it in for regular service and an inspection. Not surprisingly, it needed new brakes, which I agreed to. Spence handled my car that day. After I picked it up, new problems arose on the way home and I had to take it back, disappointed. This was probably no ones fault, as I said the car is old. I feel like the business was honest and worked with me on a resolution as best they could in my unfortunate situation. I have been bringing my vehicles there for years and I will continue to do so.
Hurdis Blackwell
★★
☆☆☆
a month ago
I appreciate the kind service and hospitality. Although, I would have rather had the full inspection completed versus stopping at the first possible issue. It was stated that my custom wheels were causing the problem but turns out it is the control arms and tie rod assemblies. I don’t mind paying for an inspection but it should at least be thorough to validate charging the customer.
Bobbie Bledsoe
★★★★
☆
a month ago
Changed the oil and got my car.out quickly. There was no indication on my bill that they had done the usual inspections, checking tires, topping fluids (which if topped off I am charged) and checking belts. Unfortunately, after years of being accustomed to that level of service, I did not check my bill until I got home and was left wondering if these services were even performed. I guess next time I take my car in I'll be very specific about services I want performed and not ask for an oil change and "servicing" my vehicle. Servicing must have a different definition these days.
Juwayriyah Zu
★★★★★
a month ago
I have a Ford F150 as well as A Buick lacrosse and I have a wonderful professional experienced team at BUTLER automotive I wouldn’t trust my two babies with anybody else 10 out of 10 experience every time
Shonna Berg
★★★★★
3 weeks ago
Butler is the best... I have had nothing but an awesome experience with them on all 5 of my vehicles. They work on imports (bmw) which alot of shops can't. They have very fair pricing and even suggest not doing work if it is unnecessary. Would give them 6 stars if it was an option!
Gordon Jones
★★★★★
5 months ago
Excellent work on helping to get my 30 year old F150 back into operating shape for my son’s first vehicle. They went above and beyond with owner Eddie Butler giving me a call personally to talk about the uniqueness of our truck.
