About Business
Residents of McKinney, TX, McKinney have long trusted Caliber Auto Care for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto air conditioning service, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 519 reviews. Throughout McKinney, and particularly in McKinney, TX, Caliber Auto Care is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Caliber Auto Care for any Car Repair inquiries or to schedule a visit to their McKinney, TX facility.
Google Reviews
Mitch W.
★
☆☆☆☆
a month ago
This place is an absolute rip off after I did some checking and research about the tire they replaced. It only retails for $65 (Forceum brand) through Walmart. After trusting them saying that this is a great deal, blah blah blah at The time I needed a tire and they definitely took an advantage. My total bill was $179 from Sun Tire for ONE TIRE 🛞. I also found out through Walmart. I can get a set of four for $269 before installation so you tell me was this a good deal? No thanks I will never come back. Do your research first before accepting any ridiculous overpriced tires from this place. Yeah, the location might be nice. The waiting room is really comfortable and the hot chocolate is really fresh, but you definitely pay it with your expense. I will never come back.
Ryan Peterson
★★★★★
a month ago
Went here for a pre-purchase inspection and they were great! They clearly outlined everything that was wrong and the severity of the issues. I asked them for a quote on the top repair and was able to use that to negotiate down the price with the dealership. It was also a very reasonable price for the inspection! It was around $100. I had called Honest-1 across the street and they were $189. Great experience!
Hannah Cruz
★★★★★
a month ago
Brought my car in after experiencing an oil leak and needing an cv axel repair - they were friendly and informative on the phone. In shop, they were kind and welcoming. The waiting room is clean and comfortable, bathrooms were clean, and the staff were professional. They have an amazing play area for children as well. My car was under warranty so i didn’t pay much out of pocket but they explain the cost without my warranty and explained that there were payment options if i was ever in this type of situation again. I found it welcoming and comforting. I would recommend them to all my friends and family.
Amy G
★★★★★
a month ago
This place is amazing! Had issues and needed new tires ASAP. I called and spoke to Carlos the manager who was very helpful and informative. Gave me the best price. And I didn't have to wait long. The staff very friendly and the waiting area nice and clean. Will definitely be taking my car back for any other issues.
Chip Little
★★★★★
6 months ago
SUPER IMPRESSED! 🤩 Had never been to Sun Auto before, even though I live 5 minutes away. Needed a rush State Emissions Inspection, the morning we were heading out of town, so we could order the State Registration while traveling. Sun was the 3rd shop I tried, but had my Inspection done in 15 minutes! Better still, they have a MASSIVE indoor play area for kids 🤯, a beautiful waiting area ✨️, tons of parking 🚗, and even a free gourmet coffee machine! ☕️Was blown away at how GREAT this shop is and will DEFINITELY return! 👍👍
Rosa vargas
★★★★★
2 months ago
Brought my 4Runner in for an oil change and had a great experience. The staff was professional, efficient, and honest. They got me in and out quickly. I’ll definitely be back for future maintenance on my 4Runner.
Ed Nash
★★★★★
Edited 2 months ago
My brakes popped down the road from the shop. I was barely able to stop. I made it into the shop to let them know what happened. They did the brake inspection, which is free and tell them what they found. They were great. Our car was not drivable until they fixed it and it was fast and now it runs like a smooth kitten. I recommend them to anybody and everybody great service great service great service thank you
Sean Harrington
★★★★★
3 weeks ago
Hands down a life saver..... Went in for a 0299 code on my Ford F150 for a second opinion. They took their time and diagnosed a problem that was an easy fix. The place before wanted to Charge me 10k to replace my Turbochargers. Thank you to the whole crew for saving my stressful day.
Lake Jones
★
☆☆☆☆
2 months ago
Wish I could give them zero stars. In around April this year, my car had coolant hose issues. I took it here to get repaired, spent $1,000 to get it fixed, and the next day I noticed my engine overheated again. I work two jobs and can’t just drop everything to bring my car somewhere so I dealt with it by buying dozens of bottles of coolant but in around may I took it back here. They said the problem was back because they installed the coolant hose wrong. Flash forward to December 26th, I’m driving to Oklahoma and my engine overheats (with coolant leaks) and now I’m stranded in Oklahoma. I work two jobs and have to go back to work but now have no way to do it. $1,000 is an insane amount of money to spend on a problem that they haven’t fixed. Never come here unless you want to be scammed out of a month’s worth of rent. This is absolutely outrageous. I usually try not to be too harsh, but this is my livelihood. I almost couldn’t pay rent when I spent $1,000 on my car, and now I might lose my jobs without a car to get me back to Texas because of their faulty repairs.
Michael Gordon
★★★★
☆
5 months ago
I really wanted to give this place a full 5 stars because the culture and customer experience are truly top-notch. The team is friendly, welcoming, and works well together from the moment you’re greeted, you can tell customer care is a priority. The atmosphere and teamwork make the experience feel personal and professional at the same time. However, waiting an hour and a half for a basic oil change is crazy. Time is everything, and that part of the experience really needs improvement. Honestly, if it wasn’t for how well the staff handled everything else the great discounts, customer service, and genuine effort to make sure customers feel taken care of I would have given this place a 1. That said, I still recommend this location because the culture and customer service are outstanding. If the technicians can improve efficiency and respect customers’ time a bit more, this would easily be a solid 5-star shop
M Briseno
★★★★★
2 months ago
Austin was very helpful knowledgeable and patient overall you guys did a great job working on my air conditioning system. I really enjoy the photos and videos you guys provide in your estimate most places do not do that so this is very assuring as a customer to see and know exactly what needs to get replaced and why.
James Casper
★★★★★
a month ago
Great shop. Work completed in a timely manner. Front counter personnel was great. Waiting area very comfortable and clean. Cleanest bathroom I have seen in a shop. Thanks in
Javier Salas
★★★
☆☆
3 weeks ago
Oil change service was good and the inspection report for my car. But the person at the front desk was very unfriendly and trying to charge more for the service. I did not return again.
Peggy Catron
★★★★★
a month ago
I made an appointment an had my oil changed. The man in the front was really nice. It took them less than hour to change my Jeep's oil. I loved that!
jill Heidorf
★★★★★
4 months ago
Auston and Carlos are great people, they always take care of us (even if it's air in the tire). I needed new tire, ordered them at 5:30 PM and they arrived that next morning and i drove off a few hours later. Appreciate their friendliness but never over-selling.
Cortnie Webb
★★★★★
4 months ago
The person answering the phone and working in the office was very nice. They were very accommodating and helpful. The lobby was very nice and clean. I would recommend them. I had a rodent chew the wiring in my steering column and they were able to fix it with no issues.
Josh Hess
★★★★★
7 months ago
I’ve had a great experience every time I’ve brought my car here, and David and Austin have been incredibly helpful each visit. They take the time to explain what’s going on with my car in a clear and straightforward way. Their communication is excellent, and it always feels like they have my best interest in mind. On top of that, the advisors are knowledgeable and always willing to answer questions. Knowing I can trust them makes bringing my car in much less stressful, and I really appreciate the consistency and honesty of their service. Overall, I highly recommend this place.
Kristina McDowell
★★★★★
5 months ago
Wow! The team there was so extremely helpful and friendly after my tire popped close by. They took exceptional care of me and I highly would recommend them!! Plus they had a DJ, grilled food, an indoor playground for your kids! It's a vibe and I'm so here for it!
Robert Buchheit
★★★★★
4 months ago
Sun Auto continues to do a great job in servicing our vehicles. The staff is knowledgeable. And friendly and the service well done and prompt. They give honest assessments at fair prices.
Blondie Nicole
★★★★★
4 months ago
I just had a piece of metal from the underside of my car hanging and scraping the road when I drove. I wasn’t able to fix it myself because my car is too low to reach it. I didn’t know what to expect price wise since it was a small problem, but they were so kind and didn’t end up charging me for it. I’d go here again. Also their waiting room was nice.
