About Business
Caliber Collision brings expert Car Repair solutions to the local community in Fort Wayne, IN, Fort Wayne. From Auto body shop, Auto bodywork mechanic, Auto dent removal service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Fort Wayne, IN appreciate their attention to detail, leading to a consistent 4.9/5 rating from 74 reviewers. By focusing on the specific requirements of the Fort Wayne, IN area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Fort Wayne, IN and beyond.
Google Reviews
Seraphim Kyaing
★★★★★
3 months ago
Late review but basically I got rear ended and i was on an important trip to Indy. The accident made it where my rear bumper got crushed and was touching my wheels. I was in a real dilemma, and at that point in time it was 4:30pm all the body shops where all going to close in at 5:30pm and required appoints. But when i called up the kind lady on the phone wasn’t sure if they could take me in such a short amount of time. I understood what she had to do for her job and honestly i thought she was going to reject me as well as the many people who did. Although when i explained my situation she said that we (me and the person who hit me) could come by so the could at least check the damage. (Ps the person who hit me was very kind and respectful and took responsibility) When we got there Chris took a look at the damage on my car and was literally an angel!!!!!! He took my car to the back and honestly I was just hoping they could just fix it to the point where i could go on the highway. Not only did he clear the area that was basically touching my wheels he also fix the part that was gonna fall off. They were all so kind and let us leave without paying a thing. Bless Chris and his staff they were so kind!
Jared Shriner
★★★★★
2 months ago
Caliber Collison is a very professional repair facility. They communicated well all throughout the repair process and were accommodating. Our vehicle looks as good or better than before the collision.
Michael Whitaker
★★★★★
Edited a year ago
EDITED AT END: Great friendly service. Quick and professional. Devin was very reassuring of the care and quality they will put into fixing my car. EDIT: Everyone did so amazing. Paint looks flawless up, down and side to side. Even with a little pressure from myself as a concerned customer about their vehicle the expectation exceeded. Devin Evans was a pleasure to work with very professional, careful and reassuring of quality promised and delivered.
Abbie Lohser
★★★★★
6 months ago
This is the second time I’ve used Caliber and I’ve been very pleased both times! My insurance dropped my deductible and Amber called them to make sure everything was taken care of. Devin was thorough in discussing everything with me upon drop off, and Chris was so kind and welcoming when picking my vehicle up. Hopefully I will not need collision services again, but if I do, I will choose Caliber!
Jameson
★★★★★
9 months ago
This body shop is so friendly and professional. Growing up on the west coast, I was genuinely surprised how drama free this whole process was. Whoever manages this shop, do whatever you have to do to keep your current staff happy. Thanks ya’ll! Edit: the body work and paint work is FLAWLESS!
Kyle Lundquist
★★★★★
4 months ago
Great customer service they kept me updated the whole time my vehicle was in the shop. Great down to earth employees. Will recommend to all friends and family.
Gus Serrani
★★★★★
7 months ago
Great service experience and a wonderful repair job. With massive damage to my vehicle and a short time frame that I needed it back, Devin and Chris were very responsive with updates to the work being done, and worked with me to get my car back in time for a big trip out of time. Great team and my car looks brand new after they painted and recalibrated everything!
Melissa Leal
★★★★★
6 months ago
Chis and Amber were so welcoming and thoughtful throughout the whole process! Definitely made the wait for my repair easy as I knew i was in good hands.
Phillip Sanders
★★★★★
7 months ago
I came to Kris with an assortment of issues: 1) Repairs under Insurance 2) Warranty recall(s)* 3) Out of pocket repairs Kris and Company were professional, personal, and honest. It's nice to have been serviced by a large business with a mom & pop charm. * Paint recall for almost the entire vehicle. The kicker is, Hyundai needed to verify the paint recall in house.Hyundai had other recalls on tge vehicle and identified several other major warranty related issues during their inspection upon recieving the vehicle. Kris, coordinated well with me and Hyundai and didn't miss a beat!
Amy Wonderly
★★★★★
7 months ago
The staff was very friendly, helpful, respectful of my time, and kept in constant contact with me throughout my repair. This was my second time needing to have a repair done this year and my first experience went so well, I did not hesitate calling them for my most recent repair.
Stephanie Mallory
★★★★★
5 months ago
Great service. Kept us updated on the process and did great work. Works with insurance company to get repairs completed.
Savannah
★★★★★
7 months ago
I came to Caliber for an estimate after a hit and run. The Manager came out personally to help me, and im glad he did! He first asked if I was ok and if anyone was hurt. Super sweet and considerate!! Then he actually had my car cleaned off so we could see the damage better. Turns out, it wasnt bad at all and was still safe to drive. He was super kind, knowledgeable, and patient! I was so thankful I stopped by there. I will totally come back and refer anyone that needs body work to Caliber. Best customer service and all around friendly! Thank you!!!
Dakota Henninger
★★★★★
a year ago
The kindest experience with this company - could not rate their work and customer service highly enough! They kept me informed every step of the way, did not attempt to push additional sales on my order, and the work done was high quality!! My husband teases that I got a brand new car after they worked on it. Would recommend 10/10!
rosemary anderson
★★★★★
3 months ago
My car is back to her beautiful self. She had a black eye and crooked smile. They did a seamless job on her facelift.
Ryan Evans
★★★★★
2 years ago
Great service! Friendly and informative front desk. Quality craftsmanship! My truck looks great!! I would highly recommend them for all of your Collision repair needs.
lydia m
★★★★★
a year ago
From start to finish, their customer service was top-notch. The staff was friendly, professional, and kept me updated every step of the way. The quality of the repair truly exceeded my expectations. I highly recommend Caliber Collision to anyone needing reliable, high quality auto repairs. Thank you Kris, Devin, Sarah, and unseen team!!
Joe Humbert
★★★★★
a year ago
My wife's Audi had been damaged by flying stones from a road worksite. Caliber Collision had the best quote, very thorough and detailed. Chris and Devin in the office were very helpful and they kept us informed of the status of the repairs as they progressed. The painter, Ryan, did a fantastic job with the paint job. The car looks great and they have been there after the repairs to answer any questions we have had. Thanks.
Andrew Hogue
★★★★★
a year ago
Have had many cars fixed after bumps and dents and collisions. Devon just personally contacted me this morning. Kept me up-to-date through the entire process was insanely quick about getting the car back and the finish on the paint the blending of all the paint throughout the car, the corners details, door lines, trim lines. Everything perfect good as new thank you very much from a knowledgeable old guy. You made it look new again
Selby Barton
★★★★★
a year ago
Caliber Collision Fort Wayne West took great car of my car and me. From start to finish they kept me updated on the progress. Their communication was great and I couldn’t believe how easy the process was. Would recommend to anyone looking for repairs.
Michelle Durnell
★★★★★
a year ago
We cannot thank you enough for the wonderful service that we experienced from start to finish!!! Your kindness and great communication throughout the process is appreciated more than you know! We have now had two of our vehicles there, both came back flawless! Terri, Kris, Devin and everyone behind the scenes that we didn't meet, we will be forever great full, and will definitely refer our friends and family to Caliber Collison!!!
