Caliber Collision

Claire Brophy

★★★★★

5 months ago

Marisa is the best!! Super efficient and great communication all around. Had to go in a couple times for minor fixes and there was no questions asked, just quick repairs.

Nathan

★★☆☆☆

2 years ago

I dropped off my car on 7 Aug for a relatively minor scratch to the front bumper (picture 1). After a week, I received a notification from the company that the paint job needed to be redone because the initial repair wasn’t to standard. I ended up finally picking up the car on 19 Aug. The next day I noticed a panel where the paint had flaked off (picture 2). So I brought the car back in. They repaired the flaking paint that day. The next day I noticed that the front panel hadn’t been installed correctly and there was a metal tab sticking out (pictures 3). So I took the car in again. They repaired it quickly, but it left the plastic faring scratched (picture 4). After bringing in my car 3 times, I asked if they would refund my deductible. The manager said there was nothing he could do. Overall my experience was negative due to having my time wasted multiple times trying to get everything on my car repaired. I’m also skeptical of the paint job quality. Customer service was good. However, I will not be returning to Caliber Collision. My time and my money are too valuable.

Miland Valencia

★★★★★

5 months ago

Working with this company was seamless. Derik was excellent, knowlegeable, and awesome customer service. He made the process very easy.

Melinda Russell

★★★★★

2 years ago

I appreciate the workmanship, the reaching out daily for progress on repairs and timely manner to completion. Will return for any future repairs. My Lexus is convertible is like new. Thank you CC Mel Russe

Dennis Wise

★★★★★

5 months ago

They were Super nice to deal with, took care of our little fender bender, and you can not even tell anything repair was done.

Joshua Mangus

★★☆☆☆

2 months ago

It was pretty bad, not only did they have a bumper replacement take an entire month but getting ahold of people wasn’t an easy process. Probably wouldn’t go there again.

Annika Riggelsen

★☆☆☆☆

2 years ago

Took it here for some minor damages from a side swipe, after 2 weeks the GM said it was finished. We went to pick it up, the windshield was still not fixed. Not sure what their protocol is for checking the work done is legitimately done, but this was on the insurance claim. Another 3 days later and my car won’t start. It went into their shop drivable, JUST needing body work. Now it’s leaving on a tow truck. 10/10 would never recommend.

Brenda Delgado

★★★★★

3 months ago

Everhart caliber collision was the best experience I can brag about.they did it in a timely manner and a professional one at that.im very satisfied with there repairs and will recommend to everyone.thank you so very much.justin the adjuster.

Jeremy Witt

★★★★★

5 years ago

I would highly recommend this place for anyone in search of vehicle repairs. I brought my truck in for a little parking lot fender bender, and the truck was in and out parts replaced/painted in less than a week I'm always in a trust war with people that work on my truck but they absolutely took care of my truck and kept me updated with texts/calls every step of the way! 5/5 STARS!!

Matt Shay

★☆☆☆☆

6 years ago

Do not go here. Just look at the photos I'm including. The general manager was fully aware of the poor quality of the paint job she was allowing me/customers to receive. Also, I arrived to see the advisor waxing my truck while it was filth-covered in dirt. Look at the photos. They wouldnt know paint even if a gallon paint can hit them in the face after it fell out of the sky.

Adam Sprague

★★★★★

3 months ago

Ever since I had my Camaro towed there on 18th of November, Justin Blystone has kept me informed about what is going on with the car. My experience with the staff there has been great.

Dale Christianson

★★★★★

4 months ago

Great experience, kept me informed with text and phone calls. Easy to work with USAA and Enterprise Car Rental. Workmanship is excellent, looks like new.

Valerie Garcia

★☆☆☆☆

3 months ago

I’ve had the worst experience with this company it’s been extremely frustrating I will never take my vehicle to the place ever again and do not recommend this company. They kept my car for four week straight and before that is was two weeks I have no rental keep that in mind, having to deal with management and other employees giving me the runaround as to when my vehicle will be returned to me, having my car repainted three times because the techs couldn’t get it right and then when my vehicle is returned to me it has a crack in the windshield… Unbelievable and I’m still waiting to have my windshield replaced I’ve been dealing with this company since October we are now in December going into January ..Horrible experience

David Esquivel

★★★★★

4 months ago

Caliber was excellent from start to finish. All the repairs were complete by the estimated date and they kept informed periodically so I was aware of their progress. I would definitely use them again, I hope I don't, but if I did, I would definitely be a returning customer.

George Lerma

★★☆☆☆

4 months ago

Not impressed. They refused to supply an estimate because I was going through insurance. I was trying to get independent estimates and I was told by caliber that I should just drop it off and if the repairs cost more than the insurance estimate, they would handle it. I prefer to remain in control of where my vehicle goes for repair and I like transparency. This feels like they are working closely with the insurers. All I wanted was an estimate.

Kourtney Price

★★★★★

Edited a month ago

Update: Marissa is amazing she kept us updated while our car was getting fixed. There were no issues with our insurance or the rental car company as Marissa made sure to communicate with both. We really appreciate the kindness from all staff members and doing such a great job with our car. We had an appointment at 4:30 and didn’t get seen until 4:55. We are understanding that things happen and people get busy but still slightly frustrated of having an appt but not getting helped for 30 min. However, the employees are very nice especially Candy who offered to drive us to enterprise since they were taking awhile.

Wes Cheslak

★★★★★

2 months ago

I have used Caliber Collision over the years . Caliber Collision has. Great work ethic. They restore cars back to their original state. Just like nothing ever happened. The service people are most helpful. Marisa is my GoTo when I go to Caliber Collision. She is very knowledgeable, gets the job done quickly and efficiently. I wouldn’t go any where else. Thank you Caliber Collision, and Thank you Marisa.